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Feature Request: Recurring Services Booking- The Highest-Impact Revenue Feature You're Not Building
Feature Request: Recurring Services Booking — You're Leaving $370+ BILLION on the Table I just reviewed the Q1 2026 Innovation Report. Impressive work on: Beta 2.0 AI email generation Workflow play/pause mechanics Google Demand Gen consolidation WhatsApp drip parameters Marketing audit reports in 13 languages Bulk opportunity delete with 60-day recovery You know what none of that does? Unlock recurring revenue for the industries that built this platform. You shipped a Services add-on system. A client can book a service, add upgrades, pick a staff member, choose a date, and pay a deposit. That's 95% of the infrastructure. But there's no option to say "repeat this every 2 weeks." One checkbox. One dropdown. That's all it takes. Without it, you've effectively told every agency owner to find workarounds or walk away from these verticals: THE INDUSTRIES YOU'RE IGNORING — WITH RECEIPTS: US Market Size (2024-2025): Lawn Care & Landscaping$153–188 billion House Cleaning (Residential + Commercial)$134–170 billion Hair Salons & Barbers$60–90 billion Gyms / Fitness / Personal Training$45–60 billion HVAC Services$27–40 billion Pest Control$24–25 billion Pet Grooming & Boarding$15–18 billion Med Spas / Day Spas$20+ billion Pool Cleaning & Maintenance$5+ billion Tutoring & Music Lessons$12+ billion Childcare / Daycare$60+ billion Commercial Janitorial$90+ billion Conservative total: $370+ BILLION in recurring-appointment industries in the US alone. And that's not counting: Chiropractors Physical therapists Massage therapists Nail salons Lash/brow techs Dog walkers Window cleaners Pressure washers Gutter cleaners Septic services Snow removal Oil change shops Detailing memberships Martial arts studios Dance studios Swim schools Home health aides Senior care This isn't a niche request. This is the economic backbone of SMB America. Every single one of these industries runs on recurring appointments. Every single one is a natural fit for this platform. Every single one is currently either: Duct-taped together with Zapier hacks Lost to competitors who solved this years ago The math for YOU: If even 10% of agencies on this platform could close ONE recurring-service client at $500/month, you're looking at tens of thousands of new sub-accounts generating rebilling revenue for you — not us. This isn't a feature request. It's a revenue multiplier for your own P&L. Meanwhile, Q1 gave us: AI that writes emails from a screenshot The ability to pause a workflow node Localized CSV import notifications I'm not saying those are useless. I'm saying the ROI delta isn't even close. You built the booking engine, then forgot half the economy runs on recurring. Build the recurring services feature. Stop leaving money — yours and ours — on the table. Come on guys, are we in this to make money or shiny, cool features.
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Enhancement
Feature Request: Holiday-Based Communication Delay for Workflows
Feature Request: Holiday-Based Communication Delay for Workflows Problem: Communication windows can currently be restricted by time of day and day of week. There is no way to exclude specific calendar dates such as Christmas, Thanksgiving, July 4, etc. Service-based businesses using time-based operational workflows (reminders, follow-ups, confirmations) may unintentionally send SMS or email messages on major holidays. Avoiding this currently requires manual intervention such as pausing workflows or disabling sending numbers. There is no scalable native solution to handle holiday-aware automation. Proposed Solution: Add a "Holiday Schedule" feature at the account level with the following capabilities: Date picker interface to select one-time or recurring annual holidays. Option to define behavior for selected dates: - Delay outbound workflow actions by X hours or days. - Skip outbound workflow actions entirely. - Reschedule outbound workflow actions to the next valid business day. Workflow-level toggle: - "Respect Holiday Schedule" On or Off. Preserve execution integrity: - Only delay communication actions such as SMS, Email, WhatsApp. - Do not affect internal actions such as tags, pipeline movement, tasks, or updates. Why This Matters Prevents automated messages from being sent on major holidays. Preserves operational workflow timing without manual intervention. Improves client experience for service-based businesses. Eliminates the need for API workarounds or manual toggling. Reduces support complexity for agencies managing multiple sub-accounts. Adds intelligent scheduling logic expected in mature automation platforms. This feature would significantly enhance workflow intelligence and professionalism for businesses that rely on structured reminder and operational automation systems.
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Enhancement
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