Calendar

It would be great to have the option within Class Booking Calendars for customers to select multiple available class/session dates before completing their booking and payment. Current limitation At the moment, customers can select and book an individual class/session, but there doesn't appear to be an option to select several independent dates and complete them as one booking. Recurring appointments don't fully solve this because customers may want to attend selected dates rather than every occurrence in a recurring series. Suggested functionality Allow customers to: * View all available upcoming class dates/sessions. * Select multiple dates they want to attend. * Select the number of participants/seats required for each session. * Add their selected sessions to a basket/cart. * See the total cost before checkout. * Complete one payment covering all selected sessions. * Automatically reserve the appropriate number of spaces against each class's capacity. Example use case A business offers a class every Saturday for 9 weeks, with a maximum capacity of 8 people per session. A customer may want to attend Saturdays 1, 3, 6 and 8. Rather than completing four separate bookings and payments, they could select those four dates, add them to their booking, and pay for everything in one transaction. This would be particularly useful for businesses offering classes, courses, fitness sessions, workshops, training sessions, children's activities and other capacity-based events where customers want flexibility over which sessions they attend.

Rather than displaying every available time, the calendar prioritises appointments that fit around existing bookings, helping reduce schedule gaps, and create more efficient workdays. In Timely, for example they can adjust these settings similar to post/ pre buffers, rescheduling etc. to encourage bookings that fill existing gaps in their schedule rather than creating new ones. Prioritising appointment times adjacent to existing bookings Reducing isolated gaps during the day Maximising staff and room availability Helping finish the day earlier where possible

I see there is conditional logic set up in forms already, but when you apply that form in the calendar section, it is not currently working. It would be great to pre-qualify people before scheduling a call through the calendar.

Tough having to tell a customer you can do recurring bookings for your meetings and not your service bookings

To give more control over how many days out people can book, be able to identify "days" as business days instead of calendar days. Example: If I want to limit my calendar to only 2 days out (to optimize appointments and minimize no-shows), but my availability is Monday through Friday, people go to book on Friday won't see any days available beyond Friday (because the other 2 days are Saturday and Sunday - of which I'm not available). So, to get around this, we have to set the availability to 5 days. That means, if someone goes to book on Monday, they'll be able to book all the way until Friday - which is too far out and increases no-shows. https://www.loom.com/share/f895e0b200f14b8582fe9c0211c82c3f

We had feedback from multiple customers, now that it's really hard to see in the calendar who an appointment is assigned to - especially if you're looking at a group view rather than the personal calendars. It would be great to give each staff member within a calendar a different colour, which can then be shown in the calendar view.

Ability to create recurring appointments with no set date or a custom date in future.

Add the ability to trigger a workflow from a client or salesperson reschedule.

HighLevel already allows us to store multiple addresses under a contact using custom fields, which is helpful. What would make Services Booking much better is improving how those addresses are selected and displayed during booking. Instead of having to create/select a separate Location Name through Staff Location settings, it would be much more practical if the Service Booking page had a dropdown that automatically showed the addresses saved under that contact. For example, when booking a service for a customer with multiple properties, the dropdown could show: Main Address Address 2 Address 3 Other saved property addresses Other Service Address The user could simply select the correct property for that specific appointment. This would be especially helpful for property management companies, landlords, and customers with multiple properties, because we would not need to create separate contact records or rely on manually configured staff locations just to identify the correct service address. Another important improvement would be: Show the selected Service Address on the Calendar Please add an option to display the actual service address selected for the booking directly on the calendar appointment card or hover details. Right now, we tried using: {{servicebooking.meeting_location}} in the appointment display/title, but after the appointment is saved, the selected Service Booking location does not populate when hovering over the appointment on the calendar. The ideal behavior would be: Customer Name | Selected Service Address | Service The important part is that the address displayed should come from the specific Service Booking, not automatically from the contact’s primary address. This would make Services Booking much more practical for field service businesses that regularly service multiple properties under one customer.

When creating notifications for calendars, there is no option to insert a hyperlink. Other areas in GHL allow for a hyperlink to be inserted and this has been left out of calendar notifications. Use case: a person has cancelled an appointment and you want to send them an email inviting them to make another booking and include a hyperlink to the booking calendar. Workaround: the only way to do this at the moment is to create the hyperlink elsewhere (eg Word, Googledocs) and then past it into the calendar notification. It would be much more practical to have this function within the calendar notification functions.