Calendar

Per staff service duration
I’d like to request a booking feature that would make a huge difference for service-based businesses (especially barbers, salons med-spas, tattoo shops etc. : Request Please allow each service provider to set their own appointment duration per service, instead of forcing one universal duration for everyone. Example •    Service: Standard Haircut •    Barber 1: 30 minutes •    Barber 2: 45 minutes Right now, the service duration is locked to one time block, which creates major scheduling issues. Why this matters Because the time block is universal, businesses are forced to set the service duration to the longest provider’s time (ex: 45 minutes). This causes two problems: 1.    The business loses revenue Faster providers (who can deliver the same quality haircut in less time) are forced into longer time blocks, which reduces the number of appointments they can take per day. 2.    Scheduling delays hurt the customer experience If the business sets the service to a shorter time (ex: 30 minutes), slower providers will run behind, causing delays and making the business look unprofessional. Outcome This creates an unfair system where: •    efficient providers are “punished” with fewer bookings, •    slower providers run behind, •    and the business has no way to optimize scheduling based on real service times. Ideal solution When setting up a service, the business should be able to define appointment duration per provider, for example: •    Standard Haircut: Barber 1 = 30 min | Barber 2 = 45 min | Barber 3 = 35 min This would help businesses stay on schedule, maximize revenue, and improve the client experience. Thanks for considering this improvement — it would be a major upgrade for booking workflows in GoHighLevel.
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Enhancement
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