CRM

I want my custom columns on the Contacts page to stay permanent. At this time, HighLevel lets you customize which columns are visible for your current session and when exporting contacts. Still, it does not support saving a permanent default column view that stays after you log out or refresh the page.

Allow users to highlight opportunities in a pipeline with different colors based on status, priority, or custom conditions. This would make it easier to visually track leads, deals, and tasks at a glance without relying solely on labels or filters.

It's annoying to have to flag down the agency owner every time you want to do certain things. It would be nice if the agency owner could assign that role to other users.

Problem Statement: Currently, there is no centralized way within the platform to track where a Custom Field or Custom Value is being used. These variables can appear across multiple assets, including: Email templates Workflow messages Funnel or website elements Forms and surveys SMS templates calendars and automation logic This lack of visibility creates a major risk for error when modifying or deleting custom fields/values, since their dependencies are hidden. Users have no way of knowing what will break — until it’s too late. High-Impact Use Case: A common scenario involves users purchasing pre-built snapshots that come with little to no documentation. These snapshots often include dozens (or hundreds) of pre-configured fields and values that are woven throughout the system. Without visibility into where these variables are used: Users can’t confidently customize or localize the snapshot Small changes to a value or field can unintentionally break workflows, automations, or live client funnels It becomes nearly impossible to clean up unused fields or safely scale the system This is a growing issue as the marketplace for templates and snapshots expands. Proposed Solution: Introduce a "Connected Asset Viewer" or "Usage Audit Tool" for Custom Fields and Custom Values, featuring: A list of all system assets where a specific field or value is used Links to each instance of use (e.g., “Workflow: ‘Lead Nurture’ – Step 2 SMS Message”) Visibility during the editing or deletion process with warnings for active dependencies Option to export or print usage data for documentation Impact: Increases confidence in system edits Reduces unintentional breakage Speeds up onboarding for new team members or clients Makes snapshot adoption and customization far more manageable

HIGHLVL-I-2827

I had a whole successful campaign I want to reuse. Surprise: I can't turn my sent email into template for reuse. Why oh why? Please allow me to turn a successful email into a template.

Currently, GoHighLevel does not provide a built-in feature to automatically notify subaccount owners when their wallet balance is running low. This can lead to unexpected disruptions in services such as SMS, email campaigns, or calls due to insufficient balance. To ensure smooth operations and better user experience, I propose the following feature: Wallet Balance Alert Notifications for Subaccount Owners (Email/SMS)

SendInblue offers API integration to allows users to send and receive imessages. Nothing wrong with the normal green 10lc number but having the ability to offer blue imessage to our clients could really help them with response rate, etc.

Would be great to have the native ability to send iMessages in CRM without needing a third party app that costs $1000/mo. iMessage increases response rates 2x and would be a great way for GHL to bring in additional revenue. Could charge agencies or subaccounts per line to add on the service.