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CRM

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iMessage CRM Integration
Would be great to have the native ability to send iMessages in CRM without needing a third party app that costs $1000/mo. iMessage increases response rates 2x and would be a great way for GHL to bring in additional revenue. Could charge agencies or subaccounts per line to add on the service.
13
Color-Coded Opportunities in Pipelines
Allow users to highlight opportunities in a pipeline with different colors based on status, priority, or custom conditions. This would make it easier to visually track leads, deals, and tasks at a glance without relying solely on labels or filters.
25
Turn off dummy data
This is a really disruptive feature and now you load English contacts, tags, pipelines, and what not in Dutch agencies. It really does not make sense and I think this is one of the worst features you've put out there.
3
Upload custom Fonts
The fonts claim to use google fonts but I have noticed that not all are on there. It would be handy to be able to have a feature where we could upload custom font folders so that we can have more control HIGHLVL-I-3635
97
Adding the Arabic language
Adding the Arabic language to the entire system
53
Change ‘UK’ to ‘United Kingdom’ URGENTLY
please can you urgently change ‘UK’ to ‘United Kingdom’ throughout the GHL platform?! This is really problematic for actual UK users as most of us will always search ‘United Kingdom’ when we’re searching for our country in a dropdown picker for example
1
Ability to NOT create contacts from inbound (spam) emails
If an inbound email or phone call comes from an unknown contact - need ability to NOT create a contact. Getting so much spam cluttering up our clients highlevel and need to not create contacts for these - its confusing and looks bad. Need a switch that says do not create contacts for unknown inbound emails and phone calls.
2
ROUTE PLANNING AND GOOGLE/WAZE INTEGRATION WITH TRACKING
Route planning for service based businesses. Essentially allowing technicians to schedule their day going from job site to job site or house to house and plan their route for the day while also be able to be tracked by the owner to make sure they are actually at the job site. This can be used for any service based business. GPS Tracking, Job Photos, and Job Dispatch.
37
Contact Activity Panel
Hi all, When we drill into a contact the activity columb/tab on the right shows their digital footprint on the webpages. If it can include also all the emails they opened and clicked on things that would be amazing. Active Campaign already has that ability. Having that UX/UI I feel is mich needed to make the CRM/Contact managing component in GHL even better.
43
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under review

Helpdesk / Ticketing
For our clients, when thinking of a CRM a helpdesk / ticking feature would help make GHL a full service CRM System similar to Hubspot. HIGHLVL-I-2584
82
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under review

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