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Eliza

Lets not have Eliza barf out 8 different possible times like a bot (James Hurst)

it just seems unnatural for Eliza to offer up 8 different choices. Many think providing two choices at a time would provide a better experience. Adding a question like afternoons or mornings could definitely help here too I think. See the discussion here on this facebook post. https://www.facebook.com/groups/gohighlevel/posts/1899489500510576/

Manual Actions on Eliza

Inbound Phone Calls

Now that you can receive calls via the browser, let's have Eliza do the same thing. If the call is offered to an account that has Eliza added to it, the call should be offered in Eliza just like any inbound interaction. Eliza is unusable without this feature for me.

Adapt Eliza to Messenger

I run a lot of messenger ads and I built a workflow only to find out Eliza doesn't work on messenger. An Eliza integration would be amazing here is a loom of what I tried to create for context: https://www.loom.com/share/d2a93ed668ea4bd0acea044b1c176089

Translate Languages in Eliza

Agents in Eliza need the ability to read and translate the text to other languages, primarily Spanish with the click of a button. Currently using Google translate, but it would be nice if the feature was native to Eliza.

Add Eliza to IVR Connect Call Ring Options

We want an option to ring Eliza if our users are busy on the connect call options. This avoids needing a separate number to monitor and can ensure the call shows up in eliza dashboard.

Eliza Booking Bot Time Zone

The time zone difference between my account and my customers is pretty big. Eliza ALWAYS books on MST (my time) and not the customer's time. I made a workflow that determines each contact's time zone so I already have that field taken care of. All I need is Eliza to look at the Contact Time Zone and know it needs to book in that time.

Agent log-in and log out timme

A feature in Eliza to where we can keep track of when an agent logs in and out, and it can track online hours within Eliza. Agent productivity

Remove from Eliza Workflow Action

A simple workflow action that will help revoke any conversations out of Eliza.

Please add Square Payment!

I find Stripe and Paypal to be inferior. Please add Square as an integration.

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