Can I add my WhatsApp to my website and conect it with HGL so that I can see all the messages I get from WhatssApp on Conversation tab in HGL like Facebook and Instagram That's my idea
Better UI for Conversations
Right now the UI in conversations is confusing. Here are two improvements that will help us and our clients: Make it more clear what channel a message was sent from. The current icons that show the channel are small and not specific. Make email threads easier to read and understand. The current system for email threads is clunky and unintuitive.
Full 2-Way Email Sync with Gmail and Office 365 (Similar to Follow-up Boss)
This is a very important feature for almost all of our clients as when they are talking to their Leads. They are exchanging different information with them for ex: real estate agents exchanging property addresses clients are interested in looking, personal details etc.Lots of our clients or prospects we are talking to they are so addicted to this feature from Follow-up Boss that even though they love all the features in GHL, they are still not moving to GHL because of this very important feature to them. HIGHLVL-I-1417
Add A Clickable Instagram Link That Goes Directly To The Contacts Instagram Profile Within Conversations
Would be SUPER helpful if I could just click on the contact somewhere and if I have their instagram, to have it go directly to their instagram profile. Right now, I have to look them up manually on IG. But if I have their DM, I have their IG info. Just make it clickable :)
Download SMS Conversations
For my industry, it is required that SMS be documented for compliance purposes. In order for me to fully implement GoHighLevel, I need to be able to download the SMS conversations for each prospect. Please provide this update as it will greatly enhance my business. HIGHLVL-I-465
📍Number of "unread" messages in conversations menu bar
The clients and ourselves shouldn't need to open and refresh the "conversations" from the left side menu to check if there are unread messages. Next to conversations it would be great if there could be a number highlighting either how many unread messages you have or that you currently have unread messages, so to prompt you to go in there. This is a very basic feature for any platform that has conversations or messages so hopefully the team at GHL agrees :) See my beautiful picture, handdrawn.
Add option/filter to separate SMS, FB Messages, Email in conversations (incl mobile app)
Add tabs in (especially mobile app) conversations to filter between FB messenger, email and SMS messages. This is important for constant FB messages coming in daily and our trigger campaigns getting lost in that noise. If we can simply filter out and see our SMS/emails only it would be much easier for clients to be able to keep on top of leads. HIGHLVL-I-1165
Send Trigger Links in SMS Conversations
Next to the attachments icon, there could be an icon for trigger links that we could send to a prospect during a sms conversation