Forms

This is all Y'all need to totally replace JOTFORM and the likes!

Submitted forms should automatically be turned into documents that can be printed and/or added to the document section in the client's profile. This way we can see not only the answers but the questions that were asked all on submission form. Some businesses require multiple forms creating a long list of fields and makes it hard to keep track. This would make documenting our client's process easier.

It's absolutely awful that embedded forms have no ability for us to remove the padding which can cause issues with how the forms render in other sites causing unwanted gaps in the content before and after the form, not to mention how it appears in mobile etc. Ideally we'd have a fully HTML form embed option but for some reason even that basic feature of most platforms with form building capability hasnt existed...

Currently, there seems to be 2 ways to update custom values, go to settings > custom values and "hack away" or build a form somewhere else and use Zapier/Make to update custom values through the API. I would like to suggest that GHL add the custom values to the form editor to allow us to create a form that will allow us to edit custom values in a slightly more controlled way. So allow a form created in an account to update the custom values for that account, that is my ask.

We need better forms like jotform. The forms need a better UI and UX

File Upload - custom field (to allow mp4, and other video files)

Allow Custom Object fields to work in forms so that we can have more options for creating/updating Custom Objects. For example, using a Chamber of Commerce: Having a member Custom Object with fields for organization information, membership level, renewal date, etc. This would allow us to build forms for the members to update certain points of information about their organization as they change that would be used in a public-facing member roster (that gets populated by the Custom Object list once automations are in place). This would also allow Chamber staff to manually update renewal and status information.

We need to add colors from the Brand Board to the form builder! Everywhere a color can be applied, I'd like to be able to simply select a color from the brand's color palette instead of having to dig up the HEX code every time.

Right now, we can do almost every file extension, but no videos. IMO we need this Use case: Video Review collecting.

What feature would you like to see? The ability for users to start filling out a form or survey, exit, and return later via a unique link that picks up where they left off. Why is this feature important? In real-world scenarios especially with longer, multi-step forms—users often need to gather additional info or documents before completing the process. Without a “save & resume” function, they’re forced to start over, leading to frustration and drop-off. Example use case: A potential client begins filling out an onboarding form or service application. Midway through, they realize they need to grab documents like a license, insurance paperwork, or past records. They leave with the intent to come back—but currently, there’s no way to pick up where they left off. What should it do? Auto-save responses as a user progresses Generate a resume link (via email or redirect) so they can return later Option to auto-resume via cookie/session if on the same device Store partial progress in contact record or custom object (ideal for follow-up logic) Current limitation: HighLevel does support “Create Contact on Partial Submission,” but users cannot return to a form/survey and continue from where they left off. This is a gap compared to tools like Jotform, Typeform, and Outgrow. Who would benefit? Coaches, agencies, and course creators collecting detailed intake Local service providers requiring uploads, ID verification, or scheduling Anyone using multi-step logic with conditional workflows Why it matters: This would improve UX, increase form completion rates, and allow for more sophisticated, real-world workflows—all within HighLevel. Let’s make GHL forms even more powerful and user-friendly. Would love to see this added!