Forms

Enable Custom Object Fields as Merge Tags in Emails, SMS, and Documents
We need the ability to use custom fields from Custom Objects as merge tags across all communication and document tools within HighLevel. Current Limitation: Right now, merge tags are limited to standard objects (Contacts & Opportunities). Custom Object fields are not accessible when building: Email templates SMS messages Documents / contracts This creates a major gap when using Custom Objects as the primary data structure (which is increasingly the case for more advanced use cases). Requested Functionality: Allow users to: Select a Custom Object Access its associated fields Use those fields as merge tags in: Emails SMS Documents (contracts, proposals, etc.) Example Use Case: We use a Custom Object called “Properties” with fields like: Property Address County Acreage Purchase Price Legal Description We need to dynamically insert this data into: Offer emails to sellers SMS follow-ups referencing property details Purchase agreements and documents Expected Behavior: Merge tag picker should include Custom fields from Custom Objects. You are currently able to select the merge tag but the data doesn't transfer. Ability to reference: The associated Custom Object record tied to the Contact/Opportunity Specific fields within that object Ideally supports multiple object relationships (if applicable) Why This Matters: Custom Objects are becoming the backbone of more advanced workflows. Without merge tag support: Automation is limited Manual work increases Document generation becomes inefficient or impossible at scale This feature would unlock significantly more powerful use cases and make Custom Objects truly usable in production workflows. This is High Priority for any business using Custom Objects as core data structures
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Enhancement
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