Forms

Please add the option to make form payments recurring at any frequency the customer chooses. This would round out the ability for nonprofit organizations to request variable amount donations.

The formatting of forms on mobile does not usually match the desktop view. Give us the option to adjust the mobile view.

Currently, if we want to tag people who complete a certain form, we need to set up a new automation workflow. It would be great to have the ability to apply a tag right in the form options, without having to set up a whole new workflow.

When a user submits a form, there should be an option to send the form content into the conversation tab as if it was an inbound email so that a user could respond to the submission

Right now, we can do almost every file extension, but no videos. IMO we need this Use case: Video Review collecting.

I want to create my own website using nextjs and style my own form and just submit data to GHL with the API.

Currently, if a custom opportunity field is used in a form, it automatically creates a new opportunity. While there are use cases for this, I have far more use cases for updating an existing opportunity. Example: I have an electrician client with a form his engineers use to update paperwork. The form works off a trigger link. What he wanted to happen was for the opportunity to be updated in the specified pipeline stage. But instead, it creates a new opportunity. I have tried creating an automation with the trigger being the form submission, but this updates the new opportunity, not the existing one. I cannot prevent duplicate opportunities as the client has a lot of return customers. "Allow duplicate opportunities" should actually be called "Allow multiple opportunities". I don't think anybody wants truly duplicate opportunities, they want multiple opportunities against the same contact, with the ability to decide whether a form or automation should create a new opportunity or update an existing one. Any automation that sends forms to opportunities would also require the current opportunity to be updated. I was so excited to see opportunity-level custom fields be released, but they're still not quite there. There is still too much reliance on storing data against the contact.

There is the ability to use conditional logic on a form for many types of custom values, except for the one that is multi select. I understand that that could be a little more confusing for users if there’s multiple options to decide the paths, but it should still provide the ability to do conditional logic.

Right now, when I do this, clients have to enter their credit card details to check-out even if they have selected the free option. Which is obviously not what we want. In my case it's a masterclass they can attend live for free and get the recording in VIP paid package. I have to integrate an additional step in the ordering process which is suboptimal for me as business owner but more importantly for my clients.

Would like to add order bumps to forms since the one and two step order forms are not customizable. We need specific info for the order but would like to implement order bumps.