Forms

The formatting of forms on mobile does not usually match the desktop view. Give us the option to adjust the mobile view.

Please add the option to make form payments recurring at any frequency the customer chooses. This would round out the ability for nonprofit organizations to request variable amount donations.

There is the ability to use conditional logic on a form for many types of custom values, except for the one that is multi select. I understand that that could be a little more confusing for users if there’s multiple options to decide the paths, but it should still provide the ability to do conditional logic.

Right now, when I do this, clients have to enter their credit card details to check-out even if they have selected the free option. Which is obviously not what we want. In my case it's a masterclass they can attend live for free and get the recording in VIP paid package. I have to integrate an additional step in the ordering process which is suboptimal for me as business owner but more importantly for my clients.

Would like to add order bumps to forms since the one and two step order forms are not customizable. We need specific info for the order but would like to implement order bumps.

When a user submits a form, there should be an option to send the form content into the conversation tab as if it was an inbound email so that a user could respond to the submission

For the contact completing the form, there should be a maximum number of options they can select. Example (10 options, but the contact can only select 2 maximum of those options)

Allow forms to have multiple pages to step through. Each step can have multiple fields/questions. Allow forms to have icons as select options. See screenshot. Add a progress bar so the user can visually see how much completed and how much left to complete.

The ability to create multi-step forms so that clients can avoid getting form spam.

Problem: Currently, GHL Forms can only be deleted or left active. This poses an issue for forms that are event-specific , seasonal , or used in time-sensitive campaigns . Deleting them would result in losing valuable data and design work, while keeping them active may lead to confusion or unintended submissions. Use Case Example: I created a form for a "Bring a Friend" event and embedded it via QR codes distributed on physical flyers and posters. Once the event ends: I no longer want the form to accept new submissions. I do not want to delete the form because: - It contains past response data . - It has a custom layout that I may reuse or clone later. - It’s linked to automation workflows and QR codes that were printed/distributed. Current Workaround (and its drawbacks): I could remove the form from pages, but the QR code remains in circulation. I could edit the form to display a “closed” message, but submissions can still go through unless extra steps (custom scripting or disabling submit button) are taken. Archiving or duplicating the form is not efficient for campaigns that repeat. Proposed Solution: Introduce a Form Status Toggle feature with the following modes: ✅ Active – Form is live and accepting submissions. ✏️ Draft – Form is hidden from public view, editable only internally. 🚫 Inactive – Form remains preserved, does not accept new entries , and displays a customizable “Form Closed” message upon access. Benefits: Prevents accidental loss of form setups or past submissions. Helps preserve QR code usability for future iterations. Allows for event-based workflows to be paused without deleting core assets. Improves long-term campaign management and reuse.