Allow Multiple Review Sites
Enable more than one option (currently only Google) of review sites for contacts to choose from to leave their review.
Rep mgmt is a must-have feature we promote. Its UI is so outdated and needs an uplift badly.
Remove “Powered By” section in Email/SMS review request
I want to customize the email and SMS review and remove the "Powered By" Section. It is possible for the Widget but can you enable do it for the Email & SMS?
Google Review trigger
I would like to see a "Review Left on Google" trigger so we could initiate an automation or workflow after that.
Reviews email sending from sender NOT User
When managing a sub-account, the reviews should say Sincerely (User) instead of coming from the sender, i.e. OR have the freedom to change this message. IF agency manages an email blast review for the sub account the email should come from the assigned user and not the agency. Thank you!
Review Widget Only Showing Positive Reviews
I would like the website review widget to be able to show only the positive reviews on a website. It used to have this feature. (Look at 6:35 of this training video: https://www.youtube.com/watch?v=EyHip6DuOPw ) No client wants to display bad reviews on their website. There should be a way to control the reviews being displayed on the website widget.
Fix how review requests show the requester
If i were to do a reputation management campaign for a client and I sent out review requests from their sub-account while logged in under my account it would show me and my business in the signature. The clients info is below that. DOesn't make sense to me.
Track who left a review
It would be great if it was possible to automatically track which user already left a review on FB or GMB. That way, we can filter for people who have received and invite, but haven't actually left a review and follow up with them.
Pull Facebook Reviews Into Reputation Tab
The system currently pulls Facebook Recommendations and Google Reviews. The Facebook Recommendations do not show ratings (star system). Would be beneficial for clients that do not have a Google my Business (no Google Reviews) to utilize their Facebook Reviews instead of Recommendations since the Review Widget does not show a star or rating system for Recommendations (it just shows 0.00)! HIGHLVL-I-1604