LC Email System

🚨 URGENT ISSUE: GHL’s Lack of Email Throttling is Breaking Deliverability for Users with Custom SMTP (e.g., Bluehost)
m posting this publicly because private tickets have gone nowhere, and this issue affects more than just me—it affects every GHL user who uses a custom SMTP provider like Bluehost, and potentially others. Despite repeated back-and-forth with support, Go High Level is refusing to take responsibility for a critical flaw in their email system: there is no built-in throttling feature. For those unfamiliar: Email throttling is a basic and essential function in any CRM platform that sends email. It controls the rate at which emails are sent to avoid overwhelming SMTP servers, triggering spam filters, or getting accounts blocked. Without throttling, emails are blasted out all at once, and servers like Bluehost reject them to protect against spam-like behavior. That’s exactly what’s happening here. I’ve personally spoken with Bluehost support several times. They’ve made it abundantly clear that this is not a problem on their end. In fact, they’ve told me they’ve had multiple calls with other Go High Level users experiencing the exact same issue. Their assessment? GHL’s software is not pacing email sends—and that's the root of the problem. Yet, GHL support keeps pointing to error codes that say “email rejected by host” and trying to pass the blame, rather than addressing the actual cause of the rejection: the system is sending too many emails too fast, with no throttle control. This isn’t a fringe request or a luxury feature. It’s foundational CRM infrastructure. Any platform offering email automation and marketing tools should already have a throttle system in place. That GHL doesn’t is not only baffling—it’s negligent. 📣 To the GHL tech team and leadership: It’s time to stop deflecting and start fixing. You’ve built a powerful platform, but you’re leaving your users exposed with a fundamental oversight that threatens our businesses. If this doesn’t get resolved, many of us will be forced to seek alternatives. This issue needs to be escalated and addressed immediately. If you're a GHL user experiencing random email bounces or rejections using custom SMTP—check your logs. You’re probably affected too. Let’s make some noise until this gets prioritized. – Shiva J Transformational Empowerment Coach www.TheHeartCenteredBeing.com
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