Why do they have the fields in the workflows for NAME and email and even it settings but the default header overrides the workflow name and emails - they only work without the default header on the dedicated domain. I thought that was only fall back if the correct domain was not being used. Fix this BUG!!!

Please! This is really important, many businesses end up having more than one domain that we want to send email from (ourselves as well as ~30% of our client subaccounts)

At the moment it seems broken that the user can edit their "from" email for either workflows OR one-one converstaions...

Because if they put an email in there that is not the default sending server it can only either:

A- uses what they entered but gets marked as spam due the the email sending server mismatch or

B- it gets overridden by the default headers (in order to provide better deliverability)

It would be fabulous if it automatically used the sending server that matched the "from" email that's entered, and goes to the default if none do.

Or the not-quite-as-cool solution that would still work, is to allow users to select which sending server is being used on the workflow settings and per email.

Please give this some attention, it's important :)

Absolutely nuts that this is not standard. Karthik you marked this as "in progress" OVER A YEAR AGO.

It is crucial for a brand that may have different market sectors that can create automations for different customers with different senders.

100% MUST HAVE. Totally confusing that you have to define the "from email" in workflows, campaigns and when email contacts, but unless it's the primary domain, it doesn't do ANYTHING. Need this ASAP. All my clients have multiple domains and we need to be able to customize what domain our emails come from. SUPER CONFUSING that you can connect multiple emails but can only use one. Every email platform on the planet lets you select what from email you'd like to send from (assuming you have multiple connected which GHL let's you do).

This is absolutely necessary. I'd like to be able to choose which sending domain each workflow uses. System workflows like calendar invites, reminders, etc. are different from marketing workflows and the ability to choose which workflows use which domains is a no-braner.

This would be so helpful!

It's funny that you have the option to globally change the Sender Details, including the Name and Email, in the Workflow or even in the Email step itself, yet it doesn't work.

There are also help docs about this:

I’ve tried this at least 20 times and even reached out to support. The first time, they just sent me to this help doc.

The second time, I finally spoke to a support agent who understood my issue.

It would be amazing if this could be fixed!

Not only for each workflow, but give the user the option of which domain to use in Conversation view would be amazing. This would allow the same customer service team to handle multiple brands.

This actually is also the case with email campaigns. The dedicated headers will never be overwritten by what I put in as "Sender Name".

👉 Please also let us choose which dedicated domain we would like to use for a specific email campaign, or for the matter, the specific email in a workflow.

Yes, this is crucial. A lot of people manage multiple brands. But when using dedicated email server, all emails come from only 1 sender. Everybody knows that the #1 driver to get emails opened is the from sender (more than the subject line). It's impossible to have multiple separated brands coming from the same sender.