Changelog
Follow up on the latest improvements and updates.
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We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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4 New Website Templates Published
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Restaurant & Bar - 2
Real Estate - 1
Travel & Hospitality - 1
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15 New Funnel Templates Published
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Marketing Agency - 4
Creative - 1
Health & Wellness - 3
Real Estate - 1
Business, Coaching & Consulting - 1
Medical - 1
Legal - 1
Automotive - 1
Financial - 1
Travel & Hospitality - 1
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🚀
2 New Email Templates Published
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Medical - 1
Legal - 1
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2 New Form Templates Published
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Automotive - 1
Restaurant & Bar - 1
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2 New Survey Templates Published
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Home Services - 1
Financial - 1
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8 New Social Templates Published
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Medical - 2
Other - 2
Real Estate - 2
Restaurant and Bar - 2
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5 New Facebook Ad Templates Published
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Marketing Agency - 5
- Advertising Firm
- Media Relations
- Partner Program
- Event Marketer
- Digital Influencer
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25 New Google Ad Templates Published
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Health & Wellness - Wellness Coaching
Home Services - Home Insulation
Insurance - Commercial Policy
Marketing Agency - PPC Management
Medical - Compounding Pharmacy
Real Estate - Real Estate Broker
Restaurant and Bar - Tea Parlors
Automotive - Tire Center
Beauty & Fashion - Beauty Spa
Business Coaching & Consulting - Real Estate Planning
Creative - Culinary Chef
Finance - Credit Restoration
Health & Wellness - Fitness Gym
Home Services - Flooring
Legal - Real Estate Lawyer
Marketing Agency - SEO Contractor
Medical - Optometrist
Real Estate - Commercial Property Inspector
Restaurant and Bar - Healthy Meals
Travel & Hospitality - RV Rental Services
Automotive - Car Towing Services
Beauty & Fashion - Lash Studio
Business Coaching & Consulting - Cyber Security Consulting
Creative - Copy Writer
Finance - Lending
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📣
1 New Snapshot
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Marketing Agency - SaaS
improved
Prospecting
Prospecting Tool Update: Category Management Enhancements
We’ve heard your feedback — and we’re making category management in the Prospecting Tool smoother, faster, and more scalable!
Whether you're organising hundreds of prospects or refining niche segments, these updates are built to reduce friction and boost productivity when managing large or complex category lists.
✨ What's New
📝 Increased Character Limit for Category Names
You can now name categories with up to 50 characters, giving you more flexibility to define and describe your segments clearly — no more awkward abbreviations!
🔍 Search Within Categories
No more endless scrolling!
Quickly find the category you need by using the new search bar at the top of the dropdown menu. Perfect for teams managing a high volume of categories.
↕️ Sort Categories Easily
We’ve added a Sort By option so you can now organize your categories A–Z or Z–A — making it much easier to locate or prioritize specific tags.
📸 UI Preview
Updated category dropdown with search, sort, and selection functionality.
Why This Matters
Managing and segmenting prospects effectively is the first step toward meaningful outreach. These enhancements make it easier to:
- Keep your prospect list organized
- Reduce manual effort during categorization
- Speed up filtering and lead management workflows
We’re continuously evolving Prospecting based on your input — keep the feedback coming!
Here's some support articles to get started
- How to Migrate Prospects to Sub-Account
- Free vs Premium Prospecting Explained
- How to Automate Leads Outreach using Prospecting Tool
📩 Questions or suggestions? Reach us at prospecting@gohighlevel.com, anmol.rattan@gohighlevel.com
Happy Prospecting!
new
Reporting
Agency Rolled-up Reporting: Whatsapp Metrics
You can now view WhatsApp performance across sub-accounts in Agency Rolled-Up Reports.
👀 What’s New?
- Added Inbound and Outbound WhatsApp Metrics to the roll-up report cards.
- WhatsApp is now available in the column selection menu.
- WhatsApp charts are included in the Outreach widget for scheduled reports.
- WhatsApp column also added in the CSV export
👷 How It Works:
- Go to the Agency view → switch to the Sub-Accounts tab.
- Click on “Columns” and select WhatsApp.
- Click Apply Columns to view the data.
📍 Important Note
- The metrics in the sub-account listing are displayed based on the user’s browser timezone.
- On the WhatsApp Settings page, the count shown reflects number of conversations, whereas the Agency report tracks number of messages.
new
improved
Funnels and Websites
Funnel Redirection Fix – Smarter Internal Navigation in Cloned Funnels
Overview
When a funnel was cloned or imported via a snapshot, internal navigation actions like "Go to Page" and "Go to Step" did not update to reflect the new funnel structure. These actions continued to reference the original funnel's steps, resulting in broken redirections and forcing users to manually correct the links.
The Fix: Smarter Reference Handling
- We've improved the cloning and snapshot loading processes to automatically update internal navigation references. Now, when a funnel is cloned:
- "Go to Page" and "Go to Step" actions correctly point to the corresponding steps in the new funnel.
- Manual redirection fixes are no longer required.
Why It Matters
- Internal navigation works immediately after cloning
- Reduces time spent troubleshooting and editing funnels
- Makes the cloning process more efficient and reliable
This fix ensures a smoother workflow when duplicating funnels and eliminates a common source of user frustration.
fixed
improved
Affiliate Manager
Sub Account Affiliate Manager: Bug Fixes
We Squashed Some Bugs!
- Stripe payments for External Website campaigns were causing duplicate transactions in some cases.→ We added a flag to handle cases where the "invoice created" event was received before the "payment intent", ensuring payments are processed correctly.
- Updated affiliate or campaign names weren’t reflected in the UI under customization settings.→ The interface now refreshes properly and shows the latest saved values.
- Date filter on the payouts page wasn’t always working.→ The global payout date filter now works consistently.
- Commission tables in the client portal weren’t loading when no commissions were present.→ Empty states are now handled correctly, and the tables load properly.
- Deleting tax form information wasn’t updating correctly.→ You can now add and delete tax form info without any issues.
- Issues with sub-affiliates list fetched when editing the list.→ The system now loads all sub-affiliates during editing, so you can view and manage the full list.
new
Payments
Invoicing
Forms
Surveys
Funnels and Websites
Pass Processing Charges Or Additional Fees to the Customer
Business can now pass on any
processing charges, miscellaneous charges or additional fees like convenience fee
to end customers by enabling a new processing charge option within payment settings.What's New?
- A new Processing Charge setting is now available under Payments Settings.
- Businesses can enable or disable the option to pass any additional fees to customers.
- Businesses can define the fee percentage and choose a custom label for how this fee appears to customers.
- Businesses can apply this fee selectively to Invoices, Funnels, Payment Links, Forms and Surveys using checkboxes.
- The fee is calculated on (Subtotal - Discounts + Taxes) — representing the actual transacted amount.
End customers will:
- See the fee as a distinct line item during checkout or payment (in case of Invoices) and on Transaction Receipts.
- See the fee in Transactions & Orders export with the label name under 'Processing Charge Name' and the value/amount under 'Processing Charge Amount'
Important behavior notes:
- Invoices already sent or orders already placed remain unaffected by setting changes.
- Disabling the feature does not retroactively remove fees from existing invoices or orders unless those records are editable.
- This feature will be available for PayPal and Custom Payment Providers only on the Invoices checkout.
- This charge will not apply on Invoices paid via mobile app, that feature is Coming Soon.
How to access the feature?
- Configuration - Payments > Settings > Miscellaneous Charges > Processing Charges
- Available on Checkouts - Funnels, Forms, Surveys, Payment Links, Invoices & Estimates
What’s Next?
- Add more channels support for processing charges (Ecommerce, Mobile POS, Calendars, etc.)
- Future support for channel-specific processing fees (Different fees on Funnels vs Invoices, etc.)
- Future support for payment provider specific processing fees (Different fees on Stripe vs PayPal vs NMI, etc.)
- Enhanced reporting and filters for fees collected via this setting.
Help Document Link:
Visuals
new
Certificates
Badges in Certificate Builder
📣 Overview
We’ve launched Badges — a sleek, modern way to recognise achievements directly within the Certificate Builder. Whether it’s skill mastery, lesson completions, or custom milestones, badges offer a powerful new way to celebrate your community and boost motivation.
🚀 What’s New?
- Start from Scratch or Use Templates– Jumpstart with ready-made badge templates or build your own.
- Fully Customizable Design– Control every detail: backgrounds, icons, borders, text, effects, and more.
- Element Library– Access a growing collection of base shapes, icons, and design graphics.
- Download or Share– Export badges as PNGs or share them directly on social media.
✅ Why It Matters?
Badges go beyond aesthetics — they drive engagement, mark progress, and create shareable moments.
For creators and brands, they’re a simple way to add polish, and recognition.
new
Affiliate Manager
Sub Account Affiliate Manager: Level Up Affiliates Automatically
Now you can automatically promote affiliates to a new campaign when they hit specific milestones—like number of customers or total revenue generated. This helps streamline tier-based rewards and recognition without manual tracking.
👀 What’s New?
- “Level Up to Another Campaign” option added in campaign settings and creation flow
- Campaign Selector– Choose the campaign you want affiliates to level up to
- Goal Setting– Set a condition like: Reach X customers or Generate $X revenue
- Customer Handling Option– Decide if existing customers stay in the current campaign or move to the new one upon level-up
👷 How It Works:
- Go to Affiliate Manager > Campaigns
- Create a new campaign or edit an existing one
- On the Commission Step, click “Level Up to Another Campaign”
- Choose the target campaign for promotion
- Set a goal (customer count or revenue amount)
- Choose how to handle existing customers: Keep them in the current campaign or Move them to the new campaign
- Complete setup and Publish the campaign
⭐ Why it Matters:
This feature lets you build affiliate tiers based on performance—without manual effort. Whether you want to reward top promoters or offer better commissions after a milestone, this keeps your affiliate program dynamic and motivating.
📍 Important Note:
You can level up between Website, Store, and Funnel campaigns. External Website campaigns can only level up to other External Website campaigns.
new
📣 30-Day Free WhatsApp Subscription Trial
Effective Dates: June 12 – September 1, 2025
GoHighLevel is excited to announce a 30-Day Free WhatsApp Subscription Trial to help agencies and their sub-accounts explore WhatsApp integration without upfront subscription costs.
🎉
What's New
- 30-Day Free Trial for WhatsApp subscription available between June 12 and September 1, 2025.
- No subscription charges during the trial for both agencies and sub-accounts.
- WhatsApp messaging usage charges still apply based on actual message volume.
- Automatic subscription billing begins only after the 30-day trial ends unless canceled.
🏁
Key Benefits
- Risk-free evaluation of WhatsApp integration.
- Full access to WhatsApp features and automation during trial.
- Shorter onboarding cycle for clients with zero initial subscription cost.
📘
How to Use the 30-Day Free Trial
✅ Opting In at the Agency Level
Agencies are opted out by default. To enable the trial:
- Go to Agency Dashboard
- Navigate to Reselling > WhatsApp Reselling
- Check "Enable 30-Day Free Trial for WhatsApp subscriptions"
- Click Save
Once enabled, all new sub-account activations will receive the trial automatically unless disabled individually.
🔧
Opting Out for a Specific Sub-Account
- Go to Sub-Accounts > [Select Sub-Account] > Reselling Tab
- Deselect “Activate a free 30-Day WhatsApp subscription trial”
- Click Save
🚀
Direct Deployment of the Free Trial
- Go to Sub-Accounts > [Select Sub-Account] > Reselling Tab
- Select “Activate a free 30-Day WhatsApp subscription trial”
- Agree to terms and click "Start Free Subscription Trial"
📌
Note
- This trial is a great opportunity to explore WhatsApp automation and engagement tools.
- Ensure that messaging volume is monitored, as charges will still apply during the trial period.
new
improved
Social Planner
Social Planner - Category Queue add category and new post from scratch 🤩
🤩
What’s New?
The Category Queue in Social Planner has been significantly enhanced to provide more flexibility and control over content scheduling. Previously, users could only queue posts from existing scheduled or published category posts. With this update, users can now:
- Create new categories on the fly
- Search and select existing categories easily
- Add brand-new posts from scratch directly into the category queue
- Insert multiple new posts at any position in the queue
This enhancement allows for a more dynamic and streamlined content planning experience.
🤩
How to Use the New Category Queue
- Navigate to: Marketing > Social Planner
- Integrate Social Accounts: Connect your socials via the Integrations tab.
- Create a New Post: Choose Category Queue as the post type.
- Configure Your Queue: Select or create a new category on the first screen via the dropdown. Configure two optional settings: What content should go first and Whether newly published items are automatically added to the queue.
- Set the Schedule: Define the days and time slots when queued posts should publish.
- Add & Edit Content:
- View queued posts, add content variations, or fix any errors.
- Insert new posts at any position in the queue—even in between existing ones.
- Go Live: Once everything is configured, publish the queue to activate it.
🤩
Help Article
- How can I publish evergreen content using Category queue?Load More
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