Follow up on the latest improvements and updates.

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March 30, 2026

new

Social Planner

Conversations

Comment Management Now Supports Tiktok in Social Planner💬

What’s new

TikTok Support in Comment Management. You can now manage and reply to TikTok comments directly inside Social Planner.

TikTok comments now appear alongside other platforms in the Comment Management inbox, allowing:

Centralized engagement workflows
Faster response times
Better team coordination
Threaded Replies (1 Level)

Why it matters

Engage with TikTok audiences without switching tools
Respond faster to high-volume comment threads
Maintain consistent brand voice across platforms
Centralize all social engagement in one place

How it works

Go to Marketing → Social Planner → Comment Management
Open the Comments tab

View TikTok comments alongside other platforms. Reply directly from the unified inbox

Notes

Supported only for TikTok Business Profiles
Maximum comment length: 150 characters
Media attachments in replies are not supported
Only 1 level of threaded replies is supported
Additional TikTok capabilities will be added over time

March 30, 2026

new

improved

Forms

Surveys

Brand Board Colors in the Forms & Surveys Color Picker!

✨ Overview

You can now access your Brand Board colors directly from the Builder color picker, making it easier to keep designs consistent across your pages and forms.

With this update, teams can quickly apply saved brand colors, open Brand Settings to add new custom colors, and use those colors in the Builder without manually copying hex codes.

🆕 What’s new

The color picker now includes three sections: Brand Colors, Default Colors, and Global Custom Colors
You can use saved brand colors directly while styling elements like buttons, inputs, labels, and shadows
Default Colors are shared across Forms, Surveys, and Quizzes
A new Add option in Global Custom Colors opens Brand Settings so you can add or manage custom colors more easily
When you select a saved brand color, the Builder shows the correct color preview automatically
Matching custom colors are saved as brand-linked values, helping maintain consistency across your designs

🔍 How to access

Open the Form Builder and select any element with color settings, like a button.
Under the style settings, click a color field such as Button Background to open the color picker. From there, you’ll see Brand Colors, Global Custom Colors, and Default Colors.
To add a new custom brand color, click Manage from the color picker to open Brand Settings.

Note:
To know more about Global Custom Colors - https://help.gohighlevel.com/support/solutions/articles/155000006500-global-custom-colors-in-color-picker

🎯 Why it matters

This update makes it easier to stay on-brand while building pages and forms.
Instead of manually entering and reusing color codes, you can select from your saved brand palette, keep styles more consistent across assets, and update custom colors more easily from one place.

💡 Example use cases

Apply your brand’s primary and secondary colors to buttons and form fields faster
Keep page and form styling consistent across multiple team members
Add a new custom brand color from the picker without leaving your workflow

March 30, 2026

new

improved

Calendar

🔄 Enhanced Sync for Missed & Upcoming Appointments

🧭 Overview

We’ve

improved calendar reliability

by ensuring your appointments stay in sync — even after disconnections or changes.

Previously, if your calendar integration was disconnected, any appointments created during that time would not sync to your third-party calendar unless manually updated. This could lead to missed meetings, confusion and extra effort.

With this update, all relevant appointments are now automatically synced when your calendar connection is restored or updated.

✅ What’s New

Appointments created during a disconnected period are now
automatically synce
d once the calendar is reconnected.
When connecting a new calendar, all
upcoming appointments are automatically added
.
Changing the selected calendar within an integration will now
resync future appointments
to the new calendar.

🔐 How It Works

When you
reconnect a previously disconnected calendar
, all unsynced upcoming appointments are automatically pushed to your calendar.
When you
connect a new calendar integration
, all future appointments are synced automatically.
When you
switch to a different calendar
within the same integration, upcoming appointments are synced to the newly selected calendar.

🎯 Why This Matters

Prevents confusion due to unsynced appointments.
Eliminates the need to manually edit appointments to trigger syncing.
Ensures your calendar stays accurate and up to date across changes.
Improves reliability when managing calendar integrations.

March 30, 2026

new

improved

Calendar

Services (v2) 🚀 Date-Based Booking Window is now live!

You can now

control your booking availability using specific start and end dates

, giving you

more precise control over when customers can book

---

✨ What’s new

Choose between
Days-based
or
Date-based
booking window
Set a fixed start and end date
for availability
Prevent automatic opening of new dates
beyond your defined range

---

🔐 How it works

Days-based mode (existing)
continues to show a rolling availability window that updates automatically
Date-based mode (new)
allows you to define a fixed booking window using start and end dates
Only dates within the selected range are bookable
, and the window does not update unless you change it
If no availability is set within the range
, the calendar will show no available slots
Date range must be valid
, with a maximum limit of 365 days

---

🛠 How to use

Go to
Services → Global Settings → Service Settings
Under Booking Window, choose
Date-based
Select your
Start Date and End Date
Save changes

---

🎯 Why this matters

Greater control
over booking availability
Prevents unintended bookings
on unconfigured future dates
Ideal for
seasonal schedules, campaigns, or limited-time availability
Ensures your
calendar reflects
exactly
what you want customers to see

March 30, 2026

improved

fixed

Communities

Communities: Multi-group support for skool importer

What’s New

Skool Importer Enhancements

We’ve significantly improved how Skool data is imported and represented inside your community.

Multi-Group Import Support

Group owners/admins can now import multiple Skool groups into a single group.
Now supports combining multiple Skool groups seamlessly
Greater flexibility in organizing and consolidating communities

Other enhancements:

Accurate Post & Comment Ordering
Your imported content now reflects the true chronological order from Skool.
We now store the exact createdAt timestamp for posts and comments
Content is displayed in the correct sequence, just like in Skool
Eliminates inconsistent or random ordering issues
Users are now directed to the most relevant group when they open the community. i.e. A group they are a member of/ group they have recently accessed

March 30, 2026

new

improved

Calendar

Services (v2) - 🚀 New Global Booking Settings for Pricing & Coupons are now live!

You can now

control how pricing and coupons appear on your booking page

, helping create a

simpler, more tailored booking experience

for your customers.

---

✨ What’s new

Hide coupon code field
from the booking page
New “From $X” pricing display
to show starting price
Apply settings globally
across all booking widgets

---

🔐 How it works

Coupon Visibility

Choose to
enable or disable coupon codes
on the booking page
When disabled, the
coupon field is completely hidden

Price Display Format

Fixed range
— shows full price range (existing behavior)
From $X
— shows the
lowest starting price
Final price is
calculated after selecting variations or add-ons

---

🛠 How to use

Go to
Calendars
Click
Services
Open
Global Settings
Navigate to
Payment Settings
Configure: Toggle
Enable Coupon Codes
and/or Select
Price Display Format
Click
Save Changes

---

🎯 Why this matters

More control
over your booking page experience
Simpler pricing display
for better customer clarity
Flexible pricing presentation
based on your business needs
Cleaner booking flow
with fewer distractions

March 28, 2026

new

Introducing New Templates

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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🚀 1 New Website Templates Published
  🚀
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Real Estate - 1
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🚀 1 New Email Templates Published
  🚀
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Real Estate - 1
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🚀 1 New Form Templates Published
  🚀
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Insurance - 1
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🚀 1 New Survey Templates Published
  🚀
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Marketing Agency - 1
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🚀 2 New Facebook Ad Templates Published
  🚀
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Home Services - 1
Health & Wellness - 1
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🚀 2 New Google Ad Templates Published
  🚀
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Insurance - 1
Legal - 1

March 27, 2026

new

Conversation AI

Inbound Email Support in Conversation AI

What’s New?
Conversation AI now supports Email as a channel. Businesses can automate responses to incoming emails with the same intelligence and personalization available across chat channels like SMS, Facebook, Instagram, WhatsApp, and Live Chat.
This expands Conversation AI into a core business communication channel and enables a unified automation experience across chat and email.
How It Works
When an inbound email is received, Conversation AI processes and responds automatically based on configured rules and context.
Steps
 :
Enable email channel from channel dropdown in conversation ai settings
Inbound email is received on a connected inbox
AI reads context including thread history and contact data
AI generates a response based on prompt and configuration
Email is sent from the same connected inbox
The system maintains full email integrity including threading, subject lines, and recipients.
Advanced Email Configuration
A dedicated configuration layer is available for email-specific formatting and design.
Where to Configure
Conversation AI → Channels → Email → Advanced Settings
Response Format Options
Plain text responses for minimal formatting and better deliverability
Design Editor (Template-based Responses) : Create custom email templates where layout and styling are fully controlled
In this setup:
Conversation AI only generates the response content
The Design Editor controls layout, styling, and structure
Important:
You must include the variable {{ai.response}} in your template.
This is where Conversation AI injects the generated response.
Personalisation Options
Salutation : Examples - Hi {{contact.first_name}  Hello {{contact.full_name} , Hi there
Sign-off : Examples: Regards , Thanks , Best
Signature Block : default from business
User name , Business name , Optional contact details such as phone or website
Default CC and BCC
Define default recipients for all AI responses
Why We Built This
A large portion of business communication still happens over email, but automation has been limited to chat channels.
With this update, businesses can:
Respond faster to inbound emails
Maintain consistent communication across channels
Reduce manual effort in support and lead handling
This drives better retention and activation within Conversation AI while expanding its reach to a critical communication channel.

March 27, 2026

new

improved

Opportunities and Pipelines

Advanced Filters Revamp & Expanded Date Operators

Filtering opportunities just got faster, cleaner, and way more powerful.

🚀 What’s New

Redesigned Advanced Filters UI for a more structured and intuitive experience
Fields are now grouped into folders for easier navigation
Improved Stage filtering for more precise selection
New date operators added like : Is not, In the next, In the last, More than and Less than
Support for relative time filters (minutes, hours, days, weeks, months, years)
Nested filters to build more advanced conditions
All filter capabilities now available inside Smart Tags

🛠️ How It Works

Open Advanced Filters in Opportunities

Select a field from grouped sections (e.g., Opportunity Details, Associations)
Choose an operator (e.g., In the next, More than)

Define time using relative values (e.g., 10 days, 2 weeks) or fixed dates

Use the Stage filter

Combine filters using AND or nested logic
Apply the same logic when creating Smart Tags

⭐ Why It Matters

Quickly narrow down opportunities with high precision
Handle complex use cases like “Follow-ups in next 7 days” or “Inactive for 30+ days”
Reduce manual work with reusable logic in Smart Tags
Cleaner UI means less time searching and more time acting

📝 Notes