new
improved
LC Phone System
All sub-account campaigns will be automatically registered once the A2P Brand and Business Profile are registered.
There will be a
monthly charge
associated with it, i.e., at most $11.5 USD
based on the campaign use case. š°Mixed Low Cost Volume costs $1.65375 USD
, and we have mentioned that as recommended on the UI.š¤«Fill in all the required fields for Campaign Registration
- Select the Campaign Use Case and enter a description.
- Provide Production Sample Messages and select if the hyperlink and phone number will be shown in the SMS.
- Provide details around en-user consents and opt-ins.
- Once all the information is provided in the above steps. Data will be submitted for A2P Profile, Brand, and Campaign Registration and you would receive the success information.
š
Messaging Service:
We will automatically create the messaging service and link it to all the phone numbers available in the sub-account once the campaign is approved.
ā¹ļø Explore more on the LC Phone System Trust Center here š
new
improved
LC Phone System
A2P 10DLC refers to a system in the United States that allows businesses to send Application-to-Person (A2P) type messaging via standard 10-digit long code (10DLC) phone numbers.
After submitting their Business Profile, Agency and Sub-account admins will be
able to register their brand
for a one-time fee.š°
Agency
will be charged $4.2 USD
and the Sub-account
will be charged $4.41 USD
(enabled with re-billing to accommodate the transaction charges.)How to Register your A2P Brandā
- Click on the "Start Registration" Button:
- Check the brand registration details and click Next.
ā¹ļø Explore more on the LC Phone System Trust Center here š
new
improved
LC Phone System
Introduced a new section
Trust Center
in the Phone Numbers Page at a sub-account level, this will be visible to Agency and sub-account admins. Sub-accounts with US as the country will only see this. Trust Center provides products that can improve customer engagement through brand recognition.Business Profile Registration:
The agency and sub-account admins will be able to register sub-accounts businesses with the carriers so that they can use other Trust Products.
To access the available Trust Center products, please follow the steps below:
- Gather the required information from your customers.
- Within Trust Center, create a Business Profile to represent the customer's business.
- Register a US A2P brand for US A2P 10DLC capaibilities.
- Register a new campaign use case and link it to a Messaging Service.
- SHAKEN/STIR and CNAM [Coming Soon]
š
Note
- - The submission may take up to 72 hours for approval. Review your customer business profile information before submitting.
- SMS, MMS and Calls are charged even before based on the response from carriers.
- The feature is available for all LC Phone agencies and sub-accounts.
ā¹ļø Explore more on the LC Phone System Trust Center here š
new
Wordpress Hosting & Reselling
In our effort to make the platform more efficient and robust, the following new features have been added to the
Advanced Settings tab
in WordPress
.1. Cache Management:
āļøNew Cache Management Policy is set in place to increase Web Performance. Users can now change their cache policy based on their preferences to be:
- Cache Static content
- Cache-control Headers
- Force cache all content
- No cache
2. Delete WordPress Site:
āUsers can now delete their WordPress site including all files, domains and databases to start over with a site or delete an existing site no longer in use.
Delete confirmation window:
Explore more about WordPress here š
new
[21-Nov-2022]
- Now you can use Custom Values in If/Else conditions.
- No more editing workflows for each account when you import from snapshots, you just have to set the custom values as per that account's preference.
- You can start defining logic's with custom values and control the logic's in any of your workflows by just updating the custom value.
______________________________________________________________________
Check condition using Custom Values
Example:
{{custom_values.preferred_channel}} - is - "sms": send contact to sms branch else to email branch
{{custom_values.summer_offer}} - is - "active": send summer offer email
______________________________________________________________________
Compare Field's value with Custom Values
Example:
Replied Message - contains - {{custom_values.replymessage}}
new
LC Phone System
Capture more about your customers using new Business fields
introduced in the sub-account Business Profile section to capture business registration information in order to have a sense of business authenticity and view all details collated in one place.These fields can further be utilized for sub-account segmentation and to have a better gauge of their Business.š
- Legal Business Name
- Business Type
- Business Industry
- Business Registration ID Type
- Business Registration Number
- Business Regions of Operations
- Authorized Representative Information.
Note:
To begin with, these fields will be utilized inside LC Phone for Business Profile creation and Verification, A2P Brand and Campaign Registration, Shaken/STIR and CNAM, which are planned to go live over a few weeks. Read more about it here.šimproved
fixed
LC Phone System
š
# New Enhancements
š- Weāve improved the new number buying flow so it now displays a mix of all different types of numbers when searched without an area code. An example of Australia as a country is shown below:
- Number Buying Flow:We will only ask for an address bundle after the selection of a Phone Number, which is dynamic based on the Regulatory compliance of specific countries.
- Business Profile Tab:Email and Phone Number field basic validation check added to decrease the risk of wrong data being provided.
- LC Phone Migration:Migration of New agencies and Sub-Accounts to LC Phone is temporarily disabled, as we work to ensure compliance.š
- Phone Number Migration:Emergency addresses for the losing phone numbers will be automatically removed to avoid migration failure and sub-accounts stuck in processing.
- Sub-account Migration:Gaining SID will be shown to the agency while a sub-account is in migration to LC Phone.
We will soon be live with the
new A2P Compliance
Flows, Explore More here. šnew
[17-Nov-2022]
Business Info > Language
Now you can setup the language your business prefers in Settings > Business info > Language
CUSTOM VALUES
The following custom values will use the language selected in Business Info:
{{appointment.start_time}}
{{appointment.only_start_date}}
{{appointment.only_start_time}}
{{appointment.end_time}}
{{appointment.only_end_date}}
{{appointment.only_end_time}}
{{right_now.time}}
{{right_now.day}}
{{right_now.day_of_week}}
{{right_now.month}}
{{right_now.month_english}}
{{right_now.middle_endian_date}}
{{right_now.little_endian_date}}
{{right_now.hour}}
{{right_now.hour_ampm}}
{{right_now.time_ampm}}
{{right_now.second}}
new
improved
Payments
- Added the ability to create a 100% off coupon code
- The end customer can redeem a coupon code to get a 100% off on the cart value. They would still require to enter their card details to save credit card info in case it is required for upsells in the next steps
- Only Stripe can be used to give 100% off on order amounts, this will not work with Paypal. In case both Stripe and Paypal exist, the Paypal option will be hidden.
- A small text Card details will be used for verification purposeswill appear beside the card element during a $0 checkout
improved
new
[14-Nov-2022]
Wait Action | Type: Appointment, Event & Invoice
Move to custom step if date is in the past
- Allows you to go to a specific step that follows (is below) the Wait Step instead of just moving to the next one.
- Provides the ability to skip a larger sequence of Steps in workflows that are time-sensitive
Fire at Exact Time
- Will resume the Wait Step at the exact date-time of the Appointment start time / Event Start date / Invoice due date
- Reduces the need for a Wait 1 min before workaround.
Load More
ā