Follow up on the latest improvements and updates.

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February 5, 2026

new

Email Builder

Email AI – Beta 2.0: Better, Faster, Smarter 🚀

Email AI Beta 2.0 makes email creation faster, more guided, and more brand-aware—so you can execute with confidence and scale.

🚀

What’s new?

Start from a reference:
Have an email you like? Share a preview URL or image and Email AI generates it directly in the editor, so you can quickly adapt it to your brand using simple theme change commands.
Assist Mode

for guided prompting:
Get prompt guidance to improve output quality and reduce iteration.
Deeper Brand Board integration:
Start with brand guidelines automatically applied to your prompts.
Smarter layouts with improved models:
Better AI models and a refined flow create cleaner, more customized layouts.
Conversational AI experience:
Edit, plan, and improve emails with AI that explains each step, paired with a better UI.
Undo, redo, and version history:
Every generation is saved, allowing seamless iteration.

⭐

Impact

Faster time to launch emails
On-brand output by default
Less manual execution, freeing more time for strategy.
More clarity and control during creation

🛠️

How to use it

Enable Email AI from Agency Labs → Sub-account Features
Go to Email Marketing and select Build with AI under Templates
Or open an existing campaign or template in edit mode and select the AI option
Click Assist Mode and start with your Brand Board guidelines to get assistance in writing the right prompt
Converse with AI to edit, translate, and improve your email effortlessly

🔍

Coming Soon:

Permissions and controls for Email AI

February 5, 2026

new

improved

Email Builder

Improved and More Flexible Email Builder UI 🚀

We’ve enhanced the Email Builder UI to improve speed, clarity, and flexibility helping teams execute faster while staying focused on outcomes, not tools.

🚀

What’s new?

A more intuitive, streamlined UI
Cleaner navigation and simplified interactions reduce friction across the email creation workflow.
More Editing controls
Now image element supports an overall border control and sections also have background image settings
Flexible editing layout:
The edit panel can now be positioned on the right, enabling side-by-side use of Email AI and manual editing, with the option to switch back to the left at any time.

✅

Why this matters

Optimises time to value
More design flexibility
Creates a seamless flow between AI-assisted creation and manual edits
Improves efficiency for both new users and power users
The UI now aligns with the rest of the platform’s builders.

📝

Where to see it?

Navigate to Email Marketing and open any campaign or template in edit mode
Enable Email AI to use AI and editing side by side
Use the switch control to move the edit panel between right and left layouts

Add an image element and control the border settings

Click on a section and view/ control the background settings

💡

Note:

To see Email AI and switch control option, enable Email AI from Agency Labs Settings -> sub-account feature

February 5, 2026

new

Automations

Standard Builder: Pause Workflow Actions

What’s new?
The pause actions feature is now live on the Standard Builder!
You can now enable or disable any action inside a workflow - without deleting it.
Turn off individual nodes temporarily while testing or debugging, so you can experiment freely without breaking your automation.
How it works
In the Standard Builder, hover over any node and toggle the Pause/Play switch.
Disabled nodes are visibly dimmed and skipped during execution.
Enabled nodes run normally once re-activated.
If a disabled node is the only path to downstream steps, the contact will skip the disabled nodes and only execute the active nodes.
How to use it
Open a workflow in the Standard Builder.
Use the toggle on any node to disable it.
Re-enable when ready - no need to rebuild or reconnect.
Why we built it
Previously, stopping a step meant deleting or disconnecting it — risking lost work and broken logic. Now you can pause parts of a workflow safely, making testing, troubleshooting, and iteration much faster.

February 4, 2026

new

Prospecting

Generate Marketing Audit Reports via Workflows

Marketing Audit Reports are no longer limited to Prospecting-generated leads.

You can now automatically generate Marketing Audit Reports for any lead — from any source — using workflows.

Think sending a quick business snapshot to every new lead!

🔍 What’s New

Marketing Audit Report as a Workflow Action

You can now add “Generate Marketing Audit Report” as an action inside workflows.

This means audit reports can be created automatically for leads coming from:

Facebook & Google Ads
Funnels and landing pages
Website forms
Manual contact creation
Imports and third-party integrations
Prospecting Tool (as before)

No matter where your leads come from, you can now run the same deep business audit on all of them.

📊 What the Audit Covers

When triggered via workflow, the Marketing Audit Report provides insights into:

Website performance and health
Google Business Profile setup and issues
Local search rankings: Heatmaps & top 10 GBP competitors
Online reputation and reviews
Listings and presence accuracy

This gives you a clear picture of a lead’s business health the moment they enter your system.

💡 Why This Matters

One Audit, Every Lead

Previously, Marketing Audit Reports were tied only to Prospecting-generated leads. Now, every lead can benefit from the same insights, regardless of how they were captured.
Better Lead Qualification
Automatically evaluate business health before outreach — tailor your messaging, prioritize high-intent leads, and identify upsell opportunities faster.

Stronger Automation

Use audit reports as part of your automation:
Trigger follow-ups based on audit results
Notify your team when a lead has poor website or GBP health
Add tags or routes based on audit insights

⚙️ How to Use It

Open Workflows in your Sub-Account
Add the Generate Marketing Audit Report action
Trigger it when a new lead is created (from any source)
The audit will run automatically and attach to the lead

✅ Availability

Available for

only

those Sub-Accounts where

Prospecting Tool

enabled

Here's how you can enable prospecting in your sub account

Enable via Reselling Tab in agency dashboard
or if you already use Prospecting

This update democratizes Marketing Audit Reports — making powerful prospecting insights available for every lead, not just those generated by the Prospecting Tool.

Start using audit reports as part of your

lead magnet automation today

🚀

February 3, 2026

new

Conversation AI

Conversation AI – Auto Follow-Up (Flow-Based Builder)

What’s New?

Auto Follow-Up is now available as a Flow-Based Builder experience, allowing you to visually configure how Conversation AI re-engages contacts who go inactive, say they’re busy, or request a follow-up later.

This will enable you to restart a stalled conversation from within an existing workflow when a contact stops replying.

This means:

You no longer need separate re-engagement workflows
You don’t lose context when a contact goes silent mid-flow
Conversation AI can pick up exactly where the workflow left off.

Primary Use Case (Most Important)

Contact Stops Replying Inside a Workflow

When a contact goes inactive mid-workflow, you can now:

Detect the drop-off automatically
Schedule follow-up messages directly from the same flow
Re-initiate the conversation without restarting or branching to a new workflow
Resume the conversation naturally once the contact replies

This turns workflows from fire-and-forget automations into state-aware conversations.

Supported or Eligible Action

1. Contact Stopped Replying (Inside Workflow)

Eligible actions:

AI Capture Information
AI Message
Custom Message
Book Appointment
Continue Conversation

2. Contact Busy / Requested Follow-Up Time

Available flow actions:
AI Capture Information
AI Message
Book Appointment
Continue Conversation

Rest Everything remains same to the existing followup feature .

Previous change log - https://ideas.gohighlevel.com/changelog/conversation-ai-auto-follow-up

February 3, 2026

new

improved

Contacts

Bulk WhatsApp – Scheduled & Drip Messaging

You can now control when and how your Bulk WhatsApp messages are sent.
What’s new
•	Schedule Bulk WhatsApp messages to send at a specific date and time
•	Use Drip Mode to send messages gradually in batches instead of all at once
•	Configure batch size, repeat intervals, and specific days for delivery
•	Optionally restrict sending to a defined time window
•	Track progress easily from the Bulk Actions page
How to Use
•	Navigate to Bulk Actions → WhatsApp
•	Select contacts and a WhatsApp template
•	Choose a sending mode:
•	Send at Scheduled Time for one-time delivery
•	Send in Drip Mode for phased delivery
•	Configure timing, batching, and repeat rules
•	Confirm and monitor progress from Bulk Actions
This update helps improve message delivery, avoid sudden spikes, and gives you better control over large WhatsApp campaigns.

February 3, 2026

improved

Tasks

🔔 Smarter Task Notifications

You can now turn off daily task notifications when there’s nothing to act on.
We’ve added a new option in Task Notifications that lets you skip daily due and overdue task summaries if you have zero tasks. This helps cut down on unnecessary notifications and keeps your inbox focused on what actually matters.
Where to find it:
Settings → My Profile → Notifications → Task Notifications → Don’t send notifications when there are no tasks

February 3, 2026

new

Social Planner

RSS Publishing Enhancements in Social Planner

⭐ What’s new

We’ve rolled out enhancements to RSS Publishing in Social Planner, making it more flexible and reliable across platforms.

These updates improve how RSS content is generated, previewed, and published, especially for users posting across multiple platforms with different content limits.

🛠️ How it works

1) 📝 Publish RSS Items with Description (New Option)

You now have more control over how much content is shared from RSS feeds.

Users can:

Toggle ON to publish posts with the RSS item description
Toggle OFF to continue publishing title-only posts

2) 👀 Preview Multiple RSS Items (Up to 5)

You can now:

Preview up to 5 RSS feed items at once
Quickly evaluate formatting, truncation, and content flow

3) 🎯 Smarter, Platform Aware Summary Generation

Post content is now generated per platform, respecting individual character limits.

What’s improved:

Each platform now applies its own content limits independently
Links and ending text are preserved whenever possible

💡 Why it matters

These improvements help users:

Publish richer RSS content with better formatting control
Preview real-world outcomes before automation goes live
Avoid unexpected truncation across platforms
Reduce RSS-related publishing failures and inconsistencies

Overall, RSS automation is now more predictable, reliable, and scalable.

📍 How to use

Go to Marketing → Social Planner → RSS Automation
Add or edit an RSS feed
Enable Include Description (optional)

Review the up to 5-item preview
Save and automate RSS posts

February 2, 2026

improved

Email System

🌍 Localized Email Notifications for Sub-Accounts

Overview

We’ve added internationalization (i18n) support for notification emails sent to sub-accounts. Emails are now delivered in the sub-account’s preferred platform language, creating a more localized and consistent experience.

What’s New

Notification emails now respect the
platform language preference
set at the
sub-account level
Language is resolved
at send time
, ensuring the correct locale is applied
English
is used as the default when: No language preference is set, or A translation is unavailable

Notes

This update currently applies
only to CSV import analysis emails
sent to sub-accounts
Emails sent to
agency users
will continue to be delivered in
English

January 31, 2026

new

Introducing New Templates

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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🚀 1 New Website Templates Published
  🚀
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Automotive - 1
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🚀 1 New Email Templates Published
  🚀
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Financial - 1
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🚀 1 New Form Templates Published
  🚀
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Automotive - 1
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🚀 1 New Survey Templates Published
  🚀
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Business Coaching and Consulting - 1
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🚀 4 New Social Templates Published
  🚀
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Marketing Agency - 2
Legal - 2
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🚀 5 New Google Ad Templates Published
  🚀
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Health & Wellness - Workout Facility
Home Services - Roofing Services
Insurance - Property and Casualty Insurance Coverage
Legal - Bankruptcy Lawyers
Marketing Agency - Advertising Services
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📣 1 New Snapshot
 📣
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Legal - Real Estate Attorney

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