Changelog

Follow up on the latest improvements and updates.

RSS

new

improved

Payments

Invoicing

Taxes & Discounts on Text2Pay

What's new?
  • Options to add taxes and discounts on the text2pay modal itself
  • Option to modify due date from the modal itself
  • Revamped UI on Text2Pay via Contacts screen
How to use?
  1. Go to Contacts or Conversations -> Click on the hamburger menu -> Request Payment
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  1. Type to add a product on the go or select pre-existing products
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  1. Add discounts and taxes if needed
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  1. Modify due date of the payment if needed
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Why we built it?
  • To offer better support on Text2pay and collecting payments with ease and customization of taxes, discounts
What's New?
We're excited to introduce a new Billing Address feature for Ecommerce Stores! This update allows store owners to capture billing details separately from shipping addresses, enhancing flexibility and compliance.
Key Features:
  1. Enable/Disable Billing Address:
  • Store owners can toggle "Enable Billing Address" in the checkout settings.
  • A "Same as Shipping Address" checkbox appears under the Shipping Details section when enabled, checked by default.
  1. Checkout Page Structure:
  • Contact Details
  • Shipping Details
  • Billing Details (new)
  • Notes
  • Shipping Options
  • Payment Methods
  1. Text Customization options:
  • Billing Address Headline Text
  • Billing Address Checkbox Text
  • Billing Address Fields:
  • Full Name
  • Phone Number
  • Full Address
  • Country
  • State
  • City
  • Zip Code
How to Use It?
  1. Open Store Builder and navigate to the Checkout Page.
  2. Select the Checkout element, head to the Advanced Section in Settings.
  3. Under Form Options, toggle on "Enable Billing Address."
  4. Customize headline and checkbox text in Text Options under General Settings.
  5. Save and publish changes to enable billing details capture on your checkout page.
Additional Information:
  • Order Details Page:
    Billing Address details appear separately below Shipping Address in Customer Info if enabled.
  • Customer Access Center (CAS):
    Billing address reflected in Order Details section.
  • Contacts:
    Billing address stored alongside Shipping Address for Ecommerce store users.
  • Packing Slips and Thank You Pages:
    Billing details included alongside shipping information.
  • Order confirmation Email:
    Billing address will be included in the order confirmation emails.
Important Notes:
  • For new locations, billing address is enabled by default on store creation; custom fields are auto-created.
  • For existing locations, billing address is disabled by default; enabling it creates custom fields automatically.
  • Custom fields created are non-deletable and non-editable. Unique keys are assigned to custom fields; if keys match existing fields, the same keys will be utilized.
  • Only the fields that are filled during checkout in the billing section will be reflected in subsequent sections.
  • As of now, the billing address section is not connected to tax calculations
Images:
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What's New?
  • Today businesses can only create coupons for subscription products where either the coupon is applied only on the first payment or it is applied on all payments till the subscription ends/cancels.
  • With this enhancement, businesses will be able to
    define the time period
    till which they would like the coupon to apply.
  • When creating or editing the coupon, an additional check will allow businesses to apply the coupon for
    "Multiple Months" instead of "Forever"
    and provide a number (months) as input.
  • The coupon will apply for all payments collected for the subscription from the date subscription product is purchased up to the months mentioned under "Multiple Months".
  • This setting does not consider the frequency of the product i.e. irrespective the frequency is weekly, monthly, quarterly or annual, the coupon will apply for the defined number of months for any payment due against the subscription.
  • For existing coupons, the settings by default would be "Forever" if the checkbox was ticked before.
Where can you find these settings?
  • Payments > Coupons > Add Coupons
  • Payments > Coupons > Edit Coupons
Coming Up Next?
Further coupon enhancements in the coming quarter by introducing coupon code based triggers and allowing generation of single use coupons.
Help Doc Link:
Sample Screenshots:
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🔥 What's New?
📂 Organize Your QR Codes with Folders
  • You can now create and manage folders to better organize your QR codes within the platform.
  • This new system allows you to categorize and store your codes efficiently for quick access and improved navigation.
🛠 Improved QR Name Visibility
  • We've fixed the UI issue where QR code names were overlapping. Now, QR names display clearly beneath each code, ensuring a smooth user experiencE.
🛠 How It Works?
  1. Navigate to the QR Codes section.
  2. Click "Create Folder", enter a name, and hit Create.
  3. Drag or assign QR codes into folders for a clutter-free workspace.
  4. View QR names clearly below each code for instant identification.
👀 Key Highlights
  • Create Folders
    – Use the "Create Folder" button to group related QR codes (e.g., "Email QRs," "Campaign A," etc.).
  • Folder Navigation
    – Easily move between folders using a breadcrumb trail for seamless navigation.
  • Clear QR Labeling
    – QR names are now displayed neatly below each code, improving readability without obstructing the image.
This update enhances both user experience and content management efficiency, making it easier than ever to organize and identify your QR codes. 🚀
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new

Funnels and Websites

Prebuilt Image Sliders sections!

🆕 What’s New?
Effortlessly add engaging, dynamic image sliders to funnels and websites with new prebuilt Image Slider sections.
⚙️ How to Use It?
  1. Go to Sites and open the funnel or website where you want to add an image slider.
  2. Click on "Add Elements" in the top-right corner.
  3. Select "Prebuilt Sections" and choose Image Slider from the list.
  4. Customize images, text, and design settings.
  5. Publish and enhance your page’s visual appeal!
🔑 Key Highlights
  • ✅ Prebuilt & Ready to Use – Choose from a variety of sleek, professional slider designs.
  • ✅ Fully Customizable – Modify images, text, transitions, and colors to match your brand.
Start using these new Image Slider templates to make your pages more visually compelling effortlessly
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new

Communities

GoKollab

Pin Your Favorite Groups

Overview:
As part of our ongoing efforts to enhance the UI and improve user experience on gokollab, we’re thrilled to introduce a new feature where-in users can pin their favourite groups for quick and easy access directly from the dedicated groups sidebar.
📌
Group Pinning
:
  • Users can pin their favourite groups from the group switcher.
  • Pinned groups appear at the top in the dedicated group sidebar
  • Users can pin only upto 4 groups in both Gokollab & Communities.
  • In Communities, the pinned group appear at the top followed by the remaining groups under the sub account, however, in Gokollab, only the pinned groups appear in the sidebar.
📋
How to Pin / Unpin a group
  • To pin a group, open the group switcher (present in the top navigation bar) and scroll to locate your favourite group.
  • Hover over the group to find the new pin icon that appears in the right end of the group card.
  • Click the icon to pin the group.
  • The pinned group appears at the top in both switcher and group sidebar list.
  • To unpin the group, click on the unpin button that appears in the right of the pinned group card in switcher.
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We’re excited to introduce a redesigned Workflow Automations landing page that streamlines your onboarding journey. By selecting your business niche during setup, you’ll instantly recipies that match your industry—so you can understand how automations work and set up your first workflow faster than ever.
Tailored Onboarding by Business Niche
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  • Personalized Setup
    : During your first visit, choose your business niche (industry).
  • Relevant Examples & Templates
    : The platform then aligns all suggested templates with your chosen niche.
  • Ready-Made Recipes:
    Popular industries like Education, Health, Finance, and Real Estate now have pre-built workflows (Recipes) for common scenarios.
  • Quick Customization:
    Use these recipes as a starting point—adjust them to your needs or build from scratch if you prefer.
Smartlist Interactive Guided Workflow Builder
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  • The top of the new landing page features an “If This Happens → Do This” illustration, demonstrating a real-world trigger (e.g., a customer booking an appointment) and the resulting action (e.g., sending an email).
New Layout with On-Page Videos
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  • A “Learn About Workflows” section includes tutorial videos directly on the landing page.
  • One-Click Launch: Browse recipe cards, watch a quick intro, and start a new workflow—all without navigating away.
Learn More
For additional details on creating and managing your automations, check out our Introduction to Workflows and Automations article, which offers a comprehensive overview and helpful tips for getting the most out of Workflow Automations.
Related Tutorial Videos
We’ve made a series of intuitive
UI/UX enhancements
to help you navigate and configure your calendars with greater
ease
and
clarity
—reducing confusion, errors, and support requests.
What’s New
Enhanced Meeting Location UI
  • A new “
    Meeting Location
    ” header has been added under the
    Meeting Details
    tab for better visibility.
  • If a location option isn’t supported for your calendar type, we now
    explicitly inform users that these location types are not supported
    —improving clarity and reducing setup errors.
Smarter Interdependent Settings
  • Previously
    , enabling certain settings like Recurring Appointments were blocked if any incompatible settings (e.g., Date-specific Hours or Multiple Team Members) were already active. Users had to
    manually
    find and
    disable
    those settings before proceeding.
  • Now
    , we
    clearly show which settings conflict
    and give users the ability to
    automatically disable them with a single click
    —making it fast and frustration-free to enable what you need.
Improved Horizontal Scrolling in Day View
  • A
    popup notification
    now appears whenever
    multiple users are added
    to the calendar view, informing users that they can use horizontal scroll to see everyone’s schedule.
  • This
    guidance
    ensures users don’t miss additional team member availability, which previously caused confusion.
These updates
reduce
setup
confusion
through clearer messaging and smarter interactions, resulting in
fewer support tickets
and a smoother, more guided user experience.
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What's New?
We've enhanced course access management with a new revocation feature, allowing more granular control over individual courses within an offer.
Key Updates:
  1. Revoke Individual Course Access – Admins can now remove access to a specific course without affecting the entire offer.
  2. Offer Integrity Maintained – Users will continue to have access to other courses included in the offer.
  3. Greater Flexibility & Control – Adjust access permissions without disrupting the learning experience.
  4. Seamless Management – Easily manage course access directly from the admin panel.
This update ensures smoother administration while preserving a seamless user experience. 🚀
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Overview
  • The Error Highlight and Error Resolution using AI feature helps you quickly identify, understand, and resolve errors within your workflows using AI.
  • This feature provides visual cues, actionable insights, and clear guidance for troubleshooting errors directly from the Error Tab in the side panel.
Why This Feature Matters
  • Improves Workflow Reliability: Quickly highlights and helps resolve errors, ensuring your workflows run smoothly.
  • Saves Time: Eliminates guesswork by providing direct explanations and suggested fixes for errors.
  • Increases User Confidence: Makes it easier for users to troubleshoot complex workflows without requiring external support.
Key Features
1. Error Button in Side Panel:
  • Located on the left side panel within the Workflow Builder.
  • On clicking the button Error panel will open which clearly displays a list of all errors detected.
  • Divided into two categories:
  • Integration Issues: Errors related to integrations
  • Missing Mandatory Fields: Errors caused by missing critical data in any action or trigger.
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2. Visual Error Highlighting:
  • Error icons appear next to actions and triggers (bottom right corner).
  • Errors are highlighted for easy identification within the workflow builder.
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3. Error Panel
  • A new side panel is introduced
  • You can check all the errors related a workflow in a single panel
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4. AI-Powered Error Resolution:
  • The AI Assistant provides detailed explanations of errors and suggests actionable steps to resolve them.
  • Users can view recommendations and apply fixes directly from the AI Assistant.
  • Provides a dedicated “Resolve through AI” button for immediate troubleshooting.
  • When clicked on the button the AI Assistant will share the resolution steps and the action/trigger side bar will open for configuration.
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5. Disabling Error Tab Visibility:
  • Users can hide the Error Tab if they don’t want it visible at all times.
  • A toggle button is available in the side panel settings allowing users to disable or re-enable the tab as per their preference.
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Using Error Resolution AI (Step-by-Step Guide)
Step 1: Identifying Errors
  • Errors are highlighted in the Workflow Builder with a ⚠️ Error Icon.
  • Click on the Error Tab in the side panel to view a complete list of errors.
Step 2: Using the AI Assistant to Resolve Errors
  • Click on the “Resolve through AI” button next to the relevant error.
  • The AI Assistant will open in the left panel and provide:
  • Error Explanation: What caused the error.
  • Suggested Fixes: Actionable steps to resolve the issue.
Step 3: Applying Fixes
  • Users can apply the suggested fixes in the action/trigger sidebar.
  • If the fix involves external integrations, the AI will guide users to the appropriate configuration settings.
Step 4: Confirmation and Continuation
  • Once the error is resolved, the Error Icon (⚠️) will disappear, confirming the issue has been fixed.
  • Errors are automatically cleared from the side panel list once addressed.
Error Resolution Types
1: Integration Issues
Error
: Integration with Facebook failed due to incorrect authentication.
Resolution
:The AI Assistant prompts you to reconnect or re-authenticate the integration.
2: Missing Mandatory Fields
Error
: Snapshot import is missing required fields (e.g., Appointment Date, Custom Fields, etc.).
Resolution
: The AI Assistant lists the missing fields and provides options to either map them or create new ones.
FAQs
Q. Can I hide the Error Icons permanently?
A. Yes, you can toggle it off from the side panel settings.
Q. Will my Published workflow move to Draft stage if an error is found?
A. No, the workflow will not move to Draft stage
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