Changelog

Follow up on the latest improvements and updates.

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We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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2 New Website Templates Published
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Restaurant & Bar - 1
Travel & Hospitality - 1
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1 New Funnel Templates Published
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Marketing Agency - 1
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8 New Social Templates Published
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Restaurant and Bar - 2
Travel & Hospitality - 2
Automotive - 2
Beauty & Fashion - 2
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5 New Facebook Ad Templates Published
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Insurance
  • Auto Insurance Agency - 1
  • Life Insurance - 1
  • Home Insurance - 1
  • Pet Insurance - 1
  • Commercial Insurance - 1
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🚀
25 New Google Ad Templates Published
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Health & Wellness - Martial Arts
Home Services - Home Cleaning Services
Insurance - Commercial Insurance
Legal - Real Estate Law Firm
Marketing Agency - Event Marketer
Medical - Pain Management Clinic
Other - Pet Grooming
Real Estate - Property Investor
Restaurant and Bar - Ice Cream Shop
Travel & Hospitality - Camping Grounds
Automotive - Window Tinting
Beauty & Fashion - Clothing Tailor
Business Coaching & Consulting - Investment Advisor
Creative - Art Gallery
Finance - Bookkeeping
Health & Wellness - Hair Loss
Home Services - Pest Control
Insurance - Employee Benefits
Legal - Intellectual Property Lawyer
Marketing Agency - Social Media Influencer
Medical - Physical Therapy
Other - Dollar Store
Real Estate - Mortgage Lender
Restaurant and Bar - Donut Shop
Travel & Hospitality - Lodge Rental
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📣
1 New Snapshot
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Home Services - HVAC
Commercial Cleaning & Sanitation - Website
Freedom - Funnel
Auto Insruance Agency - Facebook Ad
Banquets - Social
Camping Grounds - Social
Commercial Insurance - Facebook Ad
Excursion Guide - Website
Home Cleaning Services - Google Ad
Home Insurance - Facebook Ad
Life Insurance - Facebook Ad
Martial Arts - Google Ad
Modeling Agency  - Social
Mortgage Lender - Google Ad
Pain Management Clinic - Google Ad
Paint Protection Film Installation - Social
Pet Grooming - Google Ad
Property Investor - Google Ad
Real Estate Law Firm - Google Ad
Window Tinting - Google Ad
Pet Insurance - Facebook Ad
HVAC - Snapshot
As part of our effort to improve domain authentication and deliverability setup, we’ve enhanced the SPF record validation experience for users on the LC Email Service who have purchased a dedicated IP.
What’s Changed
Previous Behavior:
A generic warning was shown when an SPF record was missing, without identifying which domain(s) were affected.
New Behavior:
The system now displays a domain-specific warning that clearly lists the exact domain(s) missing the SPF record.
This makes it easier for users to quickly identify and resolve issues.
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We’ve just rolled out an important update to improve the wallet recharge experience for our international SaaS v2 users — especially those using Stripe or Square in countries with non-USD currencies.
The Problem
Until now, wallet top-ups only worked in USD, which caused failed transactions for sub-accounts with local currencies like:
  • 🇮🇳 INR (India)
  • 🇦🇺 AUD (Australia)
  • 🇧🇷 BRL (Brazil)
  • 🇲🇽 MXN (Mexico)
  • 🇬🇧 GBP (UK via Square)
These failures led to frustration and extra support overhead.
What’s Fixed
We’ve upgraded how wallet recharges work:
  1. The system now automatically fetches the default currency for each sub-account from the connected payment provider.
  2. All manual and auto wallet recharges now happen in the correct local currency—no more USD-only limitations.
🎉
What This Means for You
  • No more failed wallet transactions due to currency mismatch
  • More reliable experience for agencies and clients across multiple countries
🚀 What's New
You can now embed media from leading third-party platforms directly within the Post Edit Page to create rich, engaging content. This includes support for:
  • YouTube
  • Vimeo
  • SoundCloud
  • Loom
  • Wistia
  • Spotify
  • Mixcloud
Previously, users could only upload media files. With this release, you can enhance your posts simply by pasting a link—no upload required.
🎯 Why This Matters
This enhancement gives users greater creative flexibility and content diversity. Whether you're embedding:
  • A tutorial video
  • A product demo
  • A podcast episode
  • A music playlist
…it’s now easier than ever to deliver value-packed posts that resonate with your audience.
✅ How It Works
  1. Go to the Post Edit Page.
  2. Select "Upload Video/Audio" Option.
  3. Click on Embed Media.
  4. Paste a valid embed code from one of the supported platforms.
The media is instantly embedded and previewed—ready to publish!
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Custom Objects – Association Limits
📌 Overview
You can now configure how many relationships can exist between objects in your Custom Objects setup. This helps prevent over-association and improves data clarity.
We’ve introduced association limits to ensure more structured object management
Note
: To enable this feature, go to Settings > Labs > Association Limits Handling, and toggle it on.
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✨ What’s New
Association Limits
For multi-label associations:
  • One-to-One (1:1)
  • One-to-N (where N ≤ 1000)
  • One-to-Many
  • Many-to-Many
For contact-to-contact (single label):
  • One-to-One
  • Many-to-Many
  • Custom N-to-N
📌 UI Improvements
  • Preview of association direction + counts when configuring
  • Error messages shown when the limit is reached
  • Enforced limits per label, active immediately after saving
🛠 How to Use
  1. Open the
    Edit Association
    modal on a custom object
  2. Select “Single Label” or “Pair of Labels”
  3. Configure relationship type and limit.
  4. Review the preview panel.
  5. Save and test in your object view.
🤔 Why It Matters
  • Avoids over-linking between records.
  • Helps keep data structures clean.
  • Reduces user confusion when the limits are reached with clear UI feedback.
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AD_4nXdnf22KOf-waMQnuZyb_nEqhTVnMHOqPFTOQjEqtWqLcfp3aHecHFyWrbVUNURO8B34qJP1Naoz5ifH9bbjulN6nY-Q0I6EK6_0eRQdcga__EIIVWqAxqOk
AD_4nXcZ2U4SVIm7SsMK1JeVhzsPHGONdR9iVPPRON8H4HkqybMlPob2QTVLtUnVDRoeathBnm5zYJVpATakylrEWF8E0Pb9W8LFfSGNfSoNGGxroXa4l2QC9Gna
AD_4nXc8bGo1SfH1SHHez-w8qsSDwSsIb4WFgA72fjA-JDhZ3l4Mc-04wJVSaCEAJGgrVGOZyK2tk-g34lMuryXvW79a9wONPZezd2lqWz2kNOyHoN6_YEi1urCG
We’ve upgraded our email verification tool to provide more accurate and reliable status classifications for email addresses.
What Changed:
  • Improved validation logic and response interpretation from underlying verification services.
  • Enhanced detection of risky, disposable, role-based, or undeliverable email addresses.
Impact:
  • Increases confidence in contact list hygiene.
  • Helps reduce bounce rates and improve deliverability.
  • Provides users with more actionable insights when managing emails.
The connection issue for users using
custom SMTPs
has been resolved.
Improved Email Reliability:
Eliminates protocol-related transport errors and ensures seamless connection with all supported SMTP providers.
Increased Deliverability:
More stable email flows for transactional, onboarding, and marketing messages.
Fewer Support Cases:
Reduces internal triage time caused by email send failures tied to low-level connection errors.
What’s New?
We’ve introduced the Guided Form Bot—a new way to build bots in Conversation AI that’s faster, simpler, and doesn’t require prompt-writing skills. Whether you're capturing leads or booking appointment, this guided setup helps you create high-performing bots in under 3 minutes.
This setup allows you to capture user information in a defined, structured order using clear objectives. Whether you're capturing leads or collecting data, the Guided Form Bot makes setup fast, reliable, and consistent—no prompt writing required.
With this update, you can:
  • Build bots in under 3 minutes using a simple form-based interface.
  • Define clear objectives like collecting name, email, phone number, or issue description.
  • The bot will follow your objectives exactly in the order defined, ensuring consistency in every conversation.
  • Skip questions automatically if the data already exists—making the bot smarter and more user-friendly.
  • Add or reorder objectives anytime with drag-and-drop ease.
This feature is currently enabled via Labs
How it Works?
1. Quick Start from the Create Bot Page
  • Navigate to Conversation AI > Bots and click Create Bot.
  • You’ll enter the new Guided Form Setup by default.
  • Prefer the classic prompt setup? Click the dropdown icon and switch back anytime.
2. Brand Information (Optional but Recommended)
  • Add details like business name, industry, and tone of voice.
  • Improves response accuracy and brand alignment.
  • Skip this step if you prefer a faster setup.
3. Basic Bot Settings
  • Set your Initial Message (sent when the bot first interacts with a contact).
  • Configure bot settings like channel and wait time before responding
4. Define Objectives & Questions
  • Add one-line goals like:
  • Collect name
  • Ask for email/phone
  • Input custom questions
Bot strictly follows your list in the given sequence.
Smart Skip Option: Use the toggle to skip questions if data already exists.
Reorder questions via drag & drop.
Add new objectives anytime by clicking Add Question/Objective.
5. Action Setup
  • To book an appointment, connect your calendar.
  • To trigger a workflow post-booking, select the appropriate workflow.
6. Final Review & Custom Instructions
  • Use Edit Bot to adjust brand info, settings, or objectives.
  • Add Additional Instructions if you want to give the bot extra context.
Great for advanced users looking for more control without writing full prompts.
Why It Matters?
  • No prompt-writing needed—ideal for users unfamiliar with prompt engineering.
  • Faster setup time (under 3 minutes).
  • Consistent, structured, and goal-driven conversations.
  • Perfect for lead capture, qualification, and automation.
  • Activate this feature now to start building smart bots—without the learning curve!
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What's New
We’ve enhanced the builder experience for the “One Question at a Time” setting within the Survey Builder! Previously, enabling this option would cluster all form fields under a single slide in the builder preview — making it confusing and misaligned with how the survey actually functioned on live pages.
With this update, fields are now displayed on separate slides in the builder preview — just as they appear to end users.
Key Highlights
Before:
All questions grouped in a single preview screen.
Now:
Each question appears on a separate slide, matching the end-user experience.
A helpful warning modal now appears to inform users that enabling this setting may disrupt conditional logic.
How It Works
Navigate to Options → Survey Settings and toggle “One Question at a Time.”
Once enabled:
The builder preview updates to show each field on its own slide.
Any conditional logic impacts are clearly communicated via a confirmation prompt.
No changes are made to the end-user experience — this update strictly improves the editing workflow.
Notes
This enhancement improves survey design clarity and reduces chances of misconfiguration.
No action is needed from your side unless you want to start using this view for better survey authoring.
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📥 Overview
We’ve upgraded how message delivery errors are displayed inside the
Conversations
page. Instead of confusing or technical error codes (like
30005
or
21610
), you’ll now see clear explanations and helpful links when SMS or MMS messages fail to deliver.
📊 What’s New?
  • Plain-language error messages are now shown
    inline on failed messages
  • Each message includes a
    "Learn More" link
    to a detailed support article
  • Fully supported across
    desktop and mobile apps
  • Helps you quickly understand and take action when a message can’t be delivered
⚡ What You Need to Do
Nothing! This update is already live and applied automatically across your application.
🔍 Why It Matters
  • Gives you instant clarity when messages fail — no more guessing what a code means
  • Direct access to support resources makes it easier to resolve common issues
  • Designed to save you time and provide more control, while support remains just a click away if needed
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Screenshot 2025-05-21 at 11
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