We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.

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Creative - 1

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Restaurant and Bar - 1

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Beauty & Fashion - 1

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Restaurant and Bar - Catering Services

Travel & Hospitality - Hotel

Automotive - Car Towing

Real Estate - Title Insurance Representative

Beauty & Fashion - Clothing Boutique

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Beauty & Fashion - Jewelry Retail Store

Automotive - Brake and Muffler Depot

Travel & Hospitality - Excursion Guide

Restaurant & Bar - Doughnut Shop

Real Estate - Loan Officer

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Marketing Agency - Social Media Influencer

Real Estate - Mortgage Lender

Creative - Event Planner

Finance - Banking & Payment

Insurance - Health Insurance

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Health & Wellness - Wellness Retreat

The AI Agent action now includes a built-in Call Transcript tool that gives the agent access to a contact's call history. The tool works internally with no configuration required, and the agent retrieves and uses them automatically.

This builds on the previously released The agent now has access to both past chat conversations and call transcripts, providing a more complete view of every contact interaction.

You can now submit structured feedback on every AI Agent run directly from the execution logs. Flag what went wrong, note what worked well, and share specifics for each run. All feedback is used to improve the AI Agent's accuracy, evaluation quality, and goal alignment over time.

Resolved few bugs across the AI Agent action to improve reliability and overall experience.

The Call Transcript tool makes the AI Agent significantly more context-aware. Instead of operating only on chat history or static contact fields, it can now factor in voice interactions, making its decisions, responses, and actions more grounded in real customer context. The feedback flow closes the gap between what the agent does and what you expect, enabling faster iteration and fewer deviations.

The AI Builder in workflows has been completely rebuilt from the ground up. The new version replaces the previous experience with a transparent, streaming, context aware copilot that shows you exactly what it's doing at every step. A new extensible architecture under the hood means every future capability ships faster and compounds on what's already live. Expect some really cool updates in coming weeks.

Every build, edit, and query now streams results in real time with a step-by-step progress card. You can see exactly how your request is being processed — whether the AI is asking clarifying questions, searching for actions and triggers, creating the schema, placing it into the workflow, or validating the result.

Ask for multiple changes at once (e.g., "rename, add a 24h wait, turn off re-entry") and the AI executes them all in one go. No need to submit one request at a time.

The AI retains full session context. Say "actually make that 48 hours" and it knows exactly what you're referring to, no need to repeat yourself after every message.

If you trigger a build on a canvas that already has a workflow, the AI asks whether to start fresh or edit what's there. Earlier you would need to create a new workflow manually to start a new AI workflow creation.

The AI sidebar adapts to where you are. A blank canvas shows build-from-scratch prompts. An existing workflow shows "Make it / Fix it" suggestions based on your current flow. Chat mode surfaces knowledge prompts — one click to go.

Ask a build question in Chat Mode and a "Continue in Build Mode" button appears, switching modes and auto-submitting your request instantly.

Close the sidebar, keep working, reopen it, and your full chat history and progress are right where you left them.

Answers stream in real time with related follow-up questions surfaced at the end of every response, powered by a dedicated knowledge base search tool.

The AI never references the platform by name in any output. This is enforced at the architecture level, not just filtered in responses. Agencies can expose the builder to their end customers with zero cleanup.

This is the most significant upgrade to the Workflow AI Builder since launch. Every interaction is faster, more transparent, and more reliable. The extensible tool architecture means new capabilities no longer require a pipeline rewrite they plug in. What ships next builds on everything already live.

We are introducing more granular controls for how Conversation AI pauses (sleeps) when outbound messages are sent.

With this update, the setting “Send bot to sleep when I send a” has been split into two independent options:

This gives users greater flexibility in controlling bot behavior based on how messages are triggered, improving automation precision and reducing unintended bot pauses.

By default, existing setups will continue to behave as they currently do, ensuring no disruption unless users modify these settings.

This allows:

Or both (same as previous behavior

With separated controls:

Gives users more granular and predictable bot behavior

We didn’t just improve bulk uploads, we gave you control over how your videos look before anyone clicks.With this update, CSV uploads now support custom video thumbnails, making bulk publishing more powerful and visually optimized.

Following the initial labs release of contact page customization—which introduced up to five custom views per sub-account—we are now expanding its capabilities with snapshot support. Admins can seamlessly copy and reuse custom views across multiple sub-accounts without rebuilding them from scratch.

- easily transfer custom views from one sub-account to another.

Managing multiple sub-accounts previously required repetitive manual effort to recreate the same contact views. This update removes that friction by enabling reuse and standardization at scale. It saves time for admins while ensuring consistency in how teams view and manage contact data—making customization more powerful and efficient.

We've introduced an intelligent, automated email sending ramp-up system for new agencies using GHL Shared or Agency Shared domains.

New sub-accounts no longer start with an uncapped daily sending limit from day one. Instead, they begin at a conservative threshold and automatically graduate to higher limits as they demonstrate healthy sending behavior — progressing through 8 defined stages without any manual action required.

Shared domain reputation is a collective asset. Previously, there was nothing stopping a new sender from arriving and damaging that reputation before anyone could react. This release shifts the platform from reactive to proactive — enforcing a trust-building period for every new sender, automatically and at scale, while giving users full transparency into their own limits and progression.

https://help.gohighlevel.com/support/solutions/articles/155000007790-lc-email-sub-account-rampup-smart-sending-graduation-shared-domain-reputation-protection

Every dashboard you've built on the web is now on your mobile app - the full set, not a slimmed-down version. Pipeline, deals, conversions, campaigns, team activity, and everything in between, live in your pocket. The same numbers your team is looking at on their laptops at the same moment.

Reliable dashboards used to be a desktop-only thing. The full range of dashboard types and widgets was only available on web, so if you wanted the real picture you had to open your laptop. The old mobile experience — — covered a narrow slice of that, and even there, customers ran into data discrepancies and missing numbers between mobile and web. Decisions had to wait, or get made on incomplete information. That's what we're fixing.

We've replaced with on the mobile app, bringing your full web experience over. The moment you open the module, your default dashboard loads automatically - no setup, no hunting around. From there you can:

And critically: Refresh intervals are handled for you, and there's no lag or drift between what you see on your phone and what your team sees on the web. One source of truth, two screens.

Right now, Mobile Dashboards is available in . Here's how to switch it on:

We're rolling this out to general access for everyone in about , so even if you don't flip the toggle now, it's on its way to you.

Campaign data used to live tucked inside Insights. We've broken it out into a dedicated module so you can track the status of every campaign in one focused place — no more digging through Insights to find what you're looking for.

Badges are now easier to access and manage with a dedicated space in the Client Portal.

Workflows now support the Add Note action for custom objects, so you can automatically save notes directly to custom object records.

When a workflow runs for a custom object, the Add Note action can create a note on that custom object record. This helps teams capture updates, context, or important details without switching back to the record manually.

Custom objects help teams manage more than just contacts. Adding note support makes it easier to track key updates directly on the records your team works with every day.

A consulting team can use a custom object workflow to add a note to a Project record when a milestone is completed.