You can now filter analytics across Funnels, Websites, and Webinars to focus on the data that matters most.

With the new filtering experience, you can narrow results using available dimensions like country, channel, page title, referrer, and more. This makes it easier to explore performance, compare segments, and uncover insights without exporting data or reviewing everything at a high level.

You can now sort Opportunities using custom fields. Organize your pipeline based on the data that actually matters to your business.

We’ve improved Meta Pixel tracking to make event tracking more accurate and reliable across supported pages and checkout experiences.

With this update, standard Meta events can now be tracked through both the browser pixel and Meta’s Conversions API (CAPI). This helps reduce duplicate tracking, improve attribution, and give you more reliable conversion data.

For best results, add events from the Events tab only. Adding events in both the Events tab and through settings (via custom scripts) simultaneously will produce inconsistent tracking results.

We have introduced a set of usability improvements to the New Conversations UI to reduce friction during active conversations, especially calls, so you can update contact details, switch channels, and navigate the interface more efficiently.

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Previously, viewing a call transcript overlaid the contact details right panel, preventing users from updating information during a call. Now, transcripts open in the center panel - allowing you to view transcripts and update contact details simultaneously without losing context.

: Earlier, when a contact shared their email id during a call, updating the email field did not enable the email channel in the composer unless the page was refreshed - disconnecting the call. The composer now updates in real time, allowing you to continue the call and send emails without interruption.

: When starting a conversation using the “Create New Conversation” button, the call option was missing from the center panel. This has now been restored, enabling seamless call initiation from new conversations.

: Previously, some parts of the page were not fully translated, and longer text in certain languages caused UI breakages. We’ve added the missing translations and improved text handling with truncation and tooltips -ensuring a consistent, fully translated, and stable UI across languages.

Users can now easily access and review form submissions directly within the Conversations section, improving visibility and response workflows.

• Form Submissions Embedded in Conversations

Form responses are now automatically attached to the relevant conversation thread.

Enables quicker context without switching tabs.

• Unified View of Contact Interactions

View messages, form submissions, and interaction history in one place.

Reduces the need to navigate across multiple sections.

• Improved Lead Context for Faster Follow-ups

Instantly see what a lead submitted before replying.

Helps personalize communication and improve conversion rates.

Navigate to Conversations.

Open a conversation tied to a contact who submitted a form.

Locate the form submission card/message within the thread.

Click to expand and view full submission details.

Works for forms created within HighLevel.

Submissions appear automatically when tied to a contact/conversation.

Visibility depends on proper form-to-contact association.

Faster response times

Better context for sales/support teams

Streamline

d communication workflows

Businesses can now apply coupons at a more granular level by targeting specific prices or variants within a product, instead of being limited to applying coupons to entire products. This enhancement gives greater flexibility in running targeted promotions and ensures coupons are applied exactly where intended.

All supported checkouts now respect the updated coupon logic, including:

Coupons will only apply if the selected price or variant matches the configuration.

Existing subscriptions and past transactions will continue using the older coupon logic to maintain backward compatibility.

Workflow triggers have been updated to support this new level of granularity.

For triggers like: Coupon Code Applied and Coupon Code Redeemed - You can now filter based on: Product → Price / Variant (dependent filters)

How this works:

We’ve added new image layout controls in Forms & Surveys to give you more control over how images appear inside your forms and surveys.

This update introduces new image layout options, new styling controls for center image layouts, a focal point selector for fixed image layouts, and slide-level image layout controls in surveys. These improvements help create cleaner, more polished experiences with better control over image placement and spacing.

Enter a topic and let AI build the full blog post for you, including:

Write any custom prompt and generate tailored content that matches your exact needs which is great for niche topics, brand-specific messaging, or creative direction.

Enhance and refine content without leaving the Blog Editor:

When you're done, effortlessly:

Blog Post AI enables users to:

Choose:

-Save or publish your optimised blog

Note: Users can enable Blog AI via Labs

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.

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Health & Wellness - 2

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Travel & Hospitality - Campground

You can now link and load snapshots across multiple sub-accounts in a single flow—eliminating the need to manually navigate between accounts.

Bulk loading is no longer limited to pre-linked accounts.

Apply snapshots across multiple accounts in seconds instead of repeating manual actions.

Quickly identify accounts missing the snapshot via the Available tab.