Changelog
Follow up on the latest improvements and updates.
RSS
new
Mobile App
Ask AI
The new Ask AI on Mobile
We didn't just port a feature — we brought a full AI workspace to your pocket. ✨ The all new Ask AI is now available on the HighLevel, LeadConnector, and Whitelabelled Mobile Apps, giving you the power to take actions, create content, get HighLevel support, and get things done — anytime, anywhere, without leaving the app.
🚀 What's new
- 500+ Marketplace Actions in your pocket: Trigger your entire stack from a single conversation. Add leads to sequences, book appointments, pull transactions, update pipeline stages — all from mobile.
- Content + Image Generation on the go: Brief Ask AI like a team member and get blog drafts, on-brand visuals, and ready-to-post content — right from your phone.
- Built-In HighLevel Support: Stuck on something mid-workflow? Ask AI knows HighLevel inside out and gets you unblocked instantly — no tickets, no waiting, no leaving the app.
- Full-Screen AI Workspace: Not a tucked-away chatbot. A full-screen mobile experience built for real work and real volume.
- Rhythmic Streaming: Responses stream in a natural, paced rhythm — easy to follow as your work happens in real time.
👷 How to use this feature
- Open the HighLevel Mobile App and navigate to the App Drawer. Alternatively, use the AI floating action button on your homepage
- Tap Ask AI to open the full-screen workspace.
- Type your request that you want Ask AI to process. (Hint: Use this prompt - Hey Ask AI, what actions can you perform today?)
- Ask AI will respond, take action, or guide you through the next step in real time.
📝 Note
: Ask AI on the mobile app is currently available to Agency Admins only. Support for Agency Users, Subaccount Admins & Users will roll out in the coming weeks. 
Voice AI just got a major upgrade — the new Full Screen Agent Builder is here!
We've completely redesigned how you build and configure Voice AI agents. Instead of jumping between tabs and losing context, you now get a dedicated full-screen builder (just like the Funnel, Email, and Workflow builders you already know and love).
What's new:
- Three-panel layout — Your prompt editor, all configuration settings, and a live test console side by side. Edit your prompt, tweak a setting, and test with a phone call — all without leaving the screen.
- Everything in one place — Actions, Knowledge Base, Call Settings, Voice Settings, System Prompts, and 50+ other settings organized into clean, collapsible sections. No more hunting across tabs.
- Build + Deploy in one view — Configure your agent, set working hours, manage call routing, and publish — all from the same builder.
Whether you're building your first agent or managing 20+ across client accounts, this should make the whole experience significantly faster and smoother.
Enhancements
•
Folder navigation with breadcrumbs
When browsing projects inside a folder, a breadcrumb trail (e.g. "All Projects > My Folder") helps you navigate back easily.
•
Package names in details feed
When the AI adds or removes a dependency, the activity card now shows the package name instead of a generic message.
Bug Fixes
•
Fixed preview not loading during code generation
Internal health checks to the preview were being blocked by security rules, causing the preview to appear stuck on "not ready." This is now resolved and live previews load with better reliability.
•
Fixed inconsistent preview status
The live preview status could vary depending on which server handled your request, sometimes incorrectly showing "not running." Status is now always checked live and consistent.
•
Fixed long project names breaking the top bar
Very long project names no longer push toolbar buttons off-screen.
•
Fixed auto-fix overwriting AI response
When the AI automatically fixed build errors, the original helpful summary was sometimes replaced with technical fix details. The original response is now preserved.
•
Fixed package installation on project reopen
Reopening a project with extra installed packages (e.g. axios) would sometimes fail to restore them. Dependencies are now properly saved and restored.
•
Prevented search engines from indexing preview links
Preview URLs are now marked as non-indexable so they won't appear in search results. Published sites are unaffected.
•
Fixed false "Something went wrong" during AI thinking
During extended thinking phases, the app would sometimes incorrectly show an error.
The system now properly tracks thinking activity to prevent false alarms.
Internal Improvements
•
Sandbox keep-alive during long generations
The coding sandbox could time out if the AI spent several minutes thinking before writing files. It now stays alive throughout the entire generation.
•
Modal environment separation
Staging and production sandboxes now run in isolated environments to prevent cross-contamination.
•
Preview worker cleanup
Removed unused screenshot capture code and stale comments from the injected preview script.
We’re excited to introduce project cloning in
AI Studio
, making it easier to reuse and share your work across your agency.What’s new?
Clone across accounts
You can now clone projects within the same sub-account or across different sub-accounts in your agency.
Flexible destination options
Projects can be cloned to the root level or into any existing folder inside AI Studio.
Optional full project history
Choose how you want to clone:
With history: Includes all chat activity and version history from the original project
Without history: Creates a clean copy with no chats or version history
How to enable it?
This feature is enabled by default for all users with AI Studio access. No setup required.
How does this help?
- Easily share projects across sub-accounts
- Quickly distribute templates across your agency
- Save time by reusing existing work instead of starting from scratch
new
E-Commerce Stores
Digital Fulfillment via Email Attachments & URL Access
What’s New?
We’re excited to introduce enhanced digital fulfillment capabilities for Ecommerce stores, enabling merchants to deliver digital products seamlessly via email attachments, external URLs, and instant access post-checkout—no login required.
Store owners can now choose how digital products are delivered with the following capabilities:
- Multiple Digital Delivery Methods:
- Deliver digital files directly via email attachments (for smaller files).
- Share external content using URL-based fulfillment.
- Allow customers to instantly access files or URLs from the Thank You page after purchase.
- Smart Email Delivery Handling:
- Files ≤20MB are automatically attached to order confirmation emails.
- Files >20MB are delivered via a secure download button in the email.
- Ensures reliable delivery without size limitations.
- Direct Post-Checkout Access:
- Customers can download files or access URLs immediately after checkout without needing to log in.
- Download/Access buttons are available on the Thank You page and in emails.
- Configurable Delivery Control:
- New toggle: “Deliver Digital Products Directly After Store Purchase” in Store Notifications.
- When enabled → instant delivery via email and Thank You page.
- When disabled → fulfillment falls back to Customer Access Center (CAC).
- URL-Based Fulfillment with Expiry:
- Merchants can add external URLs as digital products.
- Configure expiry durations starting from purchase time for controlled access.
How to Use It?
- Go to Payments → Settings → Notifications in your store.
- Enable the toggle “Deliver digital products directly after purchase for Store orders.”
- While creating/editing a product variant:
- Select “Digital Product.”
- Upload a file or add an external URL with expiry.
- Customize your order confirmation email (optional).
- Save changes — customers will now receive digital products instantly post-purchase.
Key Points to Note:
- If direct delivery is disabled, all files are delivered via the Customer Access Center by default.
- New locations have direct delivery enabled by default.
- On iOS devices, downloads may redirect users to a file list or CAC due to OS restrictions. If multiple files are present, users may need to download them individually for iOS devices.
- Existing custom email templates must be re-saved to reflect the new download button behavior.
- If no digital file or URL is attached, no download button will be shown in the order flow.
This update significantly reduces friction in digital product delivery, improves customer experience, and aligns Ecommerce stores with modern fulfillment expectations.
Images:
new
Whitelabel Desktop App
White-Label Desktop App
Agencies can now build, customize, and distribute fully branded desktop applications tailored to their customers' needs. The White-Label Desktop App delivers a faster, more seamless experience with improved responsiveness, smoother workflows, and greater overall efficiency — available across macOS, Windows, and Linux.
Introducing the
Desktop App Customizer
, available under the Desktop App tab in the Agency Launchpad. You now have full control over your app's look and feel, including:- Theme– Select from preset themes or create a fully custom one
- App Icon– Set an icon that represents your brand
- App Name– Define how your app appears to users
- Background Image– Upload a custom background for a personalized touch
- Placeholder Images– Add additional visuals to enhance the app's appearance
A
live preview
updates in real time as you make changes, so you can see exactly how your app will look before building. Once you trigger the Build App action, builds are automatically initiated and download links are generated upon completion.Getting started is simple:
- Navigate to your Agency Dashboard
- Open the Desktop App tab, configure your customizations,
- Save, and submit your app for building.
- Download the app or share access links directly with your customers.
Stay tuned for upcoming Mac App Store and Microsoft Store listings along with continued performance improvements.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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🚀
1 New Website Templates Published
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Automotive - 1
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🚀
1 New Email Templates Published
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Restaurant & Bar -1
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🚀
1 New Form Templates Published
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Legal - 1
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🚀
1 New Survey Templates Published
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Medical - 1
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🚀
2 New Social Templates Published
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Marketing Agency - 1
Legal - 1
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🚀
3 New Google Ad Templates Published
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Other - 1
Medical - 1
Marketing Agency - 1
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📣
1 New Snapshot
📣------------------------------------------------------
Beauty & Fashion - Jewelry Shop
new
improved
SaaS Mode
Dashboard
New Reselling Analytics Widgets in Agency Dashboard
We’ve introduced powerful new widgets in the Reselling tab (usage products) to give agencies deeper visibility into revenue, costs, and profitability across usage-based products.
What’s New
The Agency Dashboard now includes dedicated analytics widgets to help you better understand how your resold products are performing:
- Top Products by Margin
- View your highest-performing products ranked by profit margin
- Includes key metrics like revenue, profit and profit margin (%)
- Quickly identify which products are driving the most value for your agency
- Product-wise Cost vs Revenue
- Visual comparison of cost vs revenue for each product
- Helps you instantly spot: high-revenue products with low margins and products where costs are catching up to revenue
- Ideal for evaluating pricing strategies and markup effectiveness
- Gross Profit Trends by Product
- Track profit trends over time for individual products
- Understand how profitability evolves month-over-month
- Identify patterns, seasonality, or drops in margins early
Why This Matters
Agencies reselling usage-based products (like LC Phone, Email, AI tools, etc.) previously lacked clear, centralized visibility into:
- Revenue vs cost breakdown
- Product-level profitability
- Margin performance across time
Without this, it was difficult to:
- Make informed pricing or markup decisions
- Identify top-performing products
- Optimize revenue and margins across sub-accounts
What You Can Do Now
With these new widgets, you can:
- Identify your most profitable productsat a glance
- Adjust markups confidentlybased on real margin data
- Detect underperforming productsbefore they impact revenue
- Track profitability trendsover time
- Make data-driven decisions to grow your reselling business
These enhancements bring much-needed transparency into your reselling performance, helping you maximize profitability and scale your usage-based revenue streams with confidence.
improved
Automations
Advanced Builder UX Updates: Stats Controls, Auto Layout & Click Animations
What’s New
A set of small but useful UX improvements across Advanced Builder. This update makes stats mode more flexible, keeps your stats view saved across sessions, improves layout behavior when stats are visible, introduces a cleaner default AI Builder screen, and adds more polished click feedback on the canvas.
Default AI Builder screen
The Advanced Builder now opens on a cleaner default AI Builder screen, so users have a clearer starting point when creating a workflow.
Stats mode improvements
Stats mode is now more flexible and easier to work with:
- Individual stats toggle
- Stats mode can now be toggled in edit mode, not just read-only mode
- Save workflows with stats in a toggle and it also stays saved on reload
The builder now also handles stats view more cleanly:
- Auto adjust layout for overlap
- Auto layout with stats
New click animation for workflow nodes
Clicks now have a more polished visual response with a drop effect and highlight color, making actions feel more fun and interactive.
new
improved
Calendar
Services (v2): Booking Experience Enhancements (In-App + Booking Page)
We’ve rolled out a set of improvements to both the
in-app booking experience
and the customer booking page
for Services(v2) to make scheduling simpler, clearer, and more reliable 🎉---
🖥️ In-App Enhancements (for Businesses)
- Smarter phone number handling— Country code is now auto-selected based on your business location
- Default staff selection— The logged-in user is automatically selected as staff when creating a booking (if applicable)
- Service availability alerts— If a service is no longer available, a clear banner is shown and unavailable services are highlighted before saving
---
📝 Appointment Title Enhancements
- Custom value selector— Easily add dynamic values like contact, service, or location to appointment titles
- Global setting— Configure a default appointment title format fromServices → Global Settings → Service Settings
- This setting is applied across all service bookings, ensuring consistent and clear titles across calendars, notifications, and integrations
---
🌐 Booking Page Enhancements (for Customers)
- Cleaner booking flow— Category and location filters are automatically hidden when only one option exists
- Smarter location handling— Location details are only shown when relevant, reducing unnecessary clutter
- Enhanced Card on File experience (Mobile)— The upfront payment / deposit amount is now clearly displayed for better transparency
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💡 Why This Matters
- Simpler and more intuitive booking experience
- Reduced confusion and fewer booking errors
- Better visibility and control for businesses
- Improved conversion with clearer payment and service information
---
These updates make the booking journey — from setup to checkout — smoother and easier to use.
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