WordPress Plugin Troubleshooter

We’ve introduced the WordPress Plugin Troubleshooter – an in-dashboard, guided tool designed to help users quickly identify and resolve plugin conflicts without needing support intervention.

Key capabilities:

Automatically scans all active plugins.
Iteratively disables/enables them to isolate the culprit causing site issues.
Friendly, step-by-step UI powered by Detective Bandit to guide the user.
One-click deactivation of the faulty plugin once identified.
Works even when the site is partially broken, including scenarios like the White Screen of Death (WSOD).

Who Is This For?

Agency users managing multiple client sites.
Freelancers and small business owners managing their own WordPress installations.
HighLevel support teams (indirect benefit through reduced plugin-related tickets).

User Flow

User visits a
broken site
.
Clicks
“Troubleshoot Site”
in the Hosting Dashboard.
Plugin Troubleshooter
onboarding screen appears.
User selects symptoms or page affected.
User
marks any required plugins
that must stay active.
System
tests plugins in batches
, checking if the site is fixed at each step.
When culprit is found →
plugin is displayed with option “Deactivate it for me”
.
Plugin is deactivated, site restored
, and user returned to the dashboard.

Impact

Helps resolve plugin conflicts without contacting support.
Most conflicts resolved in minutes vs. hours/days.
Users can self-diagnose and fix issues immediately.

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