Ad Reporting and Attribution

Please make an automation trigger for a new follower, so that they can be DM'd automatically

Would be awesome if we can track Cost per Appointment, Appointments Booked (online and offline conversions) right into Facebook ads or Google ads Reporting. Also ability to see no show rate in appointment reporting

We need a method to track all the details of who clicked on the link, including the time of the click. Additionally, we should have the capability to add elements like UTM parameters, enabling us to monitor the campaign effectively and determine its profitability from the links. Or basically as much details as possible.

I highly recommend expanding and refining UTM value handling in Go High Level. The current setup is limited, and some default mappings don’t follow common tracking standards. Example Issues: -The utm_medium for paid ads is currently set to "adname" rather than a standard value like "cpc" or "paid". -Source data is too broad (e.g., "Paid Ads" or "Organic") rather than specifying the actual platform such as "google", "facebook", or "bing". -For organic traffic, the utm_medium is pulling in the form name, which is not relevant. This makes it impossible to see which platform the lead came from. Ideal UTM Scenario: -Paid Ad from Google: utm_source=google | utm_medium=paid -Paid Ad from Facebook: utm_source=facebook or fb | utm_medium=paid -Organic Search: utm_source=google (or bing, yahoo, etc.) | utm_medium=organic Why This Matters: Accurate UTM structure is crucial for clean reporting and reliable attribution. Without proper utm_source and utm_medium values, it’s difficult to analyze performance by channel and platform.

We need Opportunities smart list, it's becoming cumbersome for our clients to manage more than 100 leads per pipelines without a simple smart list to use like in contacts It's been almost a year since they placed the "coming soon" label to that!

It would be great if we could hide posts of certain channels from the home channel. This would be beneficial for news and infos with high frequency that are interesting for some people but would be spammy to see in the main overview of all channels.

🚨 EAA|ADA|BFSG -> EU Accessibility LAW Compliance Needed! STATUS QUO - What is the problem? ACTIVE LAWS (NOW effective since June 28, 2025): European Accessibility Act (EAA) - 27 EU countries affected BFSG Germany - Additional German laws WCAG 2.1 Level AA - Technical standard (mandatory) HIGHLEVEL TOOLS - Not compliant: Chatbot Widgets Calendar Booking Widgets Forms & Lead Generation Funnel Pages Membership Sites All embedded elements FINES & RISKS: Up to 100,000+ EUR per violation Class action lawsuits possible Business shutdown possible Germany: Double legal exposure (EAA + BFSG) WHAT HIGHLEVEL MUST DELIVER IMMEDIATELY: Official Compliance Statement Current status of all tools What is compliant, what is not? WCAG 2.1 AA Roadmap with Timeline When will what be fixed? Priority list of tools Legal Documentation for EU EAA Compliance Guide BFSG specific info for Germany What should agencies tell clients? Immediate Action Plan Widget updates with timeline Workarounds until solution AFFECTED HIGHLEVEL COMPONENTS IN DETAIL: Tool/Feature | Problem | Required Website Builder | Templates not WCAG compliant | Accessible default templates Forms | Missing label tags, ARIA roles | Semantically correct fields Calendar Widget | No keyboard navigation | ARIA attributes, screen reader support Chat Widget | Focus management missing | Keyboard accessibility CRM Dashboard | Icons without alt text | Accessible UI components Email Builder | No alt tags for images | WCAG compliant templates Mobile App | Screen reader problems | Native accessibility features YOUR CURRENT STATUS AS AGENCY: WHAT YOU HAVE ALREADY DONE: Problem identified and documented Feature request submitted Support ticket created: #4000828 Email sent to legal@gohighlevel.com Talked to Shaun - recommend to reach out via Email Compliance Team Facebook community post published Detailed compliance matrix created on https://noparade.notion.site/wcag WHAT YOU NEED NOW: 48h response from HighLevel (critical!) Official statement on legal status Timeline for fixes Interim solutions for EU clients YOUR RISK WITHOUT HIGHLEVEL RESPONSE: Legal uncertainty with EU clients Potential contract cancellations Liability risk as white-label partner Business risk in 27 EU countries + Germany NEXT STEPS - What you should do: IMMEDIATELY (today): Contact HighLevel support again (Ticket #4000828) Set deadline: 48h for official response Inform EU clients about situation (transparent) THIS WEEK: Research alternative solutions for critical widgets Get legal advice for your agency Evaluate compliance status with existing clients IF NO HIGHLEVEL RESPONSE: Escalate to HighLevel management Increase community pressure Plan B: Alternative tools for EU market WHY GERMANY IS PARTICULARLY CRITICAL: Largest HighLevel market in Europe Double laws: EAA + BFSG Higher fines and stricter enforcement Many white-label partners affected YOUR LEVERAGE AGAINST HIGHLEVEL: You have provided concrete legal evidence Time-critical situation (laws already active) Large EU community affected Measurable business impact for HighLevel Bottom Line: You have done everything right - now HighLevel needs to act! Facebook Post: https://www.facebook.com/groups/gohighlevel/posts/2614426775683508/

currently when calling from the mobile app, the screen does not turn off when holding phone up to ear. This is creating an issue because the DND button is located right next to my cheek. Several clients have been accidentally set to DND.

It would be nice if the people we contact through the group chat receive an internal email notification as for other actions in the group such as a comment or a reaction. This way, the answers would come more quickly and the group would be more effective in prospecting. It seems to me that it is a no-brainer because people are not used to going to a new group and right now, they have to go to see the message from the group administrator...