Ad Reporting and Attribution

Trying to connect Claude with GoHighLevel sub account so that I can speak automations into existence, but it appears we only have the ability to toggle on "readonly" instead of "write". This would be a game changing feature and save people hundreds of hours during account setup and ongoing maintenance of sub accounts! I'm getting tired of manually creating workflow automations over here! (the built in ai inside workflow automations told me he cannot do that yet)

I find it kind of crazy that inside Ai studio it doesn't even know that we're using go high level. It asks me to check with my CRM system and see if this works and other things similar to that. That's a pretty weird problem to have that it doesn't even know that it's inside of go high level.

Any idea if (or when) the rental calendars will be added to the app?

Feature Request: Internal Chat/DM/Ticket/AI System Between Agencies & Sub-Accounts Overview HighLevel is the central operating platform for agencies and businesses, but communication between agencies and their clients still happens outside the platform through email, phone calls, text messages, Slack, Facebook Messenger, support forms, and scheduled meetings. This creates fragmented communication, missed requests, duplicate conversations, slower response times, and a poor client experience. I propose a fully integrated Internal Communication, Support, and AI Hub that allows agencies and sub-account users to communicate, collaborate, submit requests, access support, and receive AI assistance directly inside HighLevel. Core Features Internal Direct Messaging Allow agencies and sub-account users to communicate through real-time messaging. Features: * One-on-one messaging * Group chats * Team chats * File sharing * Voice notes * Video messages * Screen recordings * Message search * Read receipts * Typing indicators * Threaded conversations * @Mentions * Mobile notifications Client Support Channels Slack-style channels for organized communication. Examples: * General Support * Technical Support * Website Requests * Funnel Requests * Billing * Marketing * Announcements Allow public, private, and team-specific channels. Integrated Ticketing System Convert conversations into support tickets without leaving HighLevel. Features: * Create tickets from chats, forms, emails, workflows, or AI conversations * Assign team members * Set priorities and due dates * Track status (Open, Pending, In Progress, Resolved, Closed) * Internal notes and activity history AI Support Assistant Built-in AI trained on: * HighLevel documentation * Agency SOPs * Knowledge bases * Courses * Snapshots * Training materials Capabilities: * Answer support questions * Provide setup instructions * Troubleshoot issues * Create tickets * Route requests to the correct team * Summarize conversations White-Labeled Help Center & Knowledge Base Allow agencies to fully white-label the HighLevel Help Center. Features: * Agency branding, logo, colors, and domain * Custom documentation and SOPs * Custom training videos * Agency-specific tutorials Most importantly, AI should search both HighLevel documentation and agency documentation simultaneously. Example: A client asks, “How do I connect my Facebook Page?” The AI searches: * HighLevel help articles * Agency SOPs * Agency videos * Custom documentation It then provides the answer directly in chat, including links, videos, and step-by-step instructions, without requiring the client to leave the conversation. Project & Service Requests Allow clients to submit requests directly from chat. Examples: * Website edits * Funnel updates * Automation requests * Ad campaigns * Graphic design requests Automatically create: * Tickets * Tasks * Opportunities * Projects Voice & Video Support Built-in communication tools. Features: * Voice calls * Video calls * Screen sharing * Recorded support sessions * Video support tickets Automation Integration Allow workflows to interact with the communication hub. Examples: * Notify staff when a ticket is created * Create tasks from client requests * Escalate unresolved AI conversations * Request feedback when tickets are closed Communication Center Add a dedicated menu item inside every sub-account: Communication Center * Messages * Tickets * Requests * Knowledge Base * AI Assistant * Files * Announcements * Support History Mobile Experience Available within the LeadConnector app. Features: * Real-time chat * Ticket tracking * AI support * Push notifications * Voice notes * File uploads Benefits For Agencies * Fewer emails and phone calls * Faster support resolution * Better client communication * Increased client retention * Reduced support workload through AI For Clients * One place for communication and support * Faster responses * Better visibility into requests * Self-service help through AI and documentation For HighLevel * Increased platform engagement * Reduced reliance on third-party tools * Stronger agency retention * Additional premium feature opportunities This feature would transform HighLevel into a true business operating system by centralizing communication, support, ticketing, training, AI assistance, and collaboration between agencies and their clients within a single platform.

Most short-term rentals (e.g., Airbnb, VRBO) have a cleaning fee in addition to the rental rate. Currently, in GHL Rentals, there's no way of adding this type of fee/charge. There should be a way to add additional fees/charges required for rentals that appear as a line item in the checkout window.

To organize better trigger links it should have a create folder option.

When the customer needs different products adn different quantities, the estimate template does not update the custom fields sent by the client. Right now you have to do it manually and this should be automated. A high volumen seller cannot keep doing it manually.

We need to have the ability to programmatically create forms. Some of my clients request forms and we could be automating the creation of said forms if we had an endpoint to do so.

In AI Conversations Suggestive Mode, I’d like a quick way to provide feedback on suggested replies directly inside the Conversations tab. Right now, I can edit the suggested response, but I don’t see a simple way to tell the AI what it should do more of or what it should avoid. In Auto Mode, there is already a thumbs up/down feedback pattern on AI replies, but I don’t see an equivalent option for Suggestive Mode replies in Conversations. It would be very helpful to have a lightweight feedback option such as thumbs up/down plus a short note field, so users can quickly say things like: do this instead, don’t respond this way, use a different tone, include this information next time, or avoid this type of reply. This would make Suggestive Mode far more valuable because users could improve future suggestions without having to rewrite the response every time. Since Suggestive Mode already exists to help humans review AI-generated drafts before sending, adding a feedback loop here feels like a natural and highly practical improvement.

The PDF layout for the form auto-responder defaults to the new format, which doesn't look good. Please revert back to the old PDF format as the old format looks more professional.