Ability to set default font and paragraph settings in email builder
Currently, when I paste text (as values) into the email builder text element, it always defaults to the same set of settings (font, size, line spacing, etc.), regardless of what settings were in the box before I pasted. I have to manually reset all of the settings. It would be great to be able to establish the default font and paragraph settings at the client level or email level (override the client-level defaults). Or, at a minimum, when I paste as values, to retain the settings that are already there.
Ability to see CCs in Email Replies
When a Contact replies to an email we've sent out of HighLevel and they CC others in the reply, there's literally no way to see those names/emails. That info appears to be completely lost! The CCed names/emails don't show up in the Conversation in HighLevel. They don't seem to show in the email sent to the specified address in the "Forwarding Address" (under Settings > Email Services). The info is JUST GONE. We are a B2B business. Most of our Sales Team's email communications include multiple people/decision makers at the prospective company (Marketing manager, owner, etc.) We've sent emails out of HighLevel, and then had prospects respond and say "I'm CCing my Marketing Manager and I want them to see a demo", and our Sales people can't see who it is or their email address, let alone continue the email string by CCing both people back in the reply out of HighLevel. This is making emailing out of HighLevel almost impossible for us.
Send Emails to Multiple Tags
We can only select one tag to send emails to from the builder. I want to send emails to multiple tagged customers at once (which also derisks us from sending the same email out twice)
Loom video embedding in email like YouTube
We'd like to be able to easily embed a Loom video into an email, just the same way we can with YouTube. We've become big fans of Loom and use it regularly. Loom has a Share/Embed/Copy GIF Thumbnail feature and that can be copied into most email platforms (Google, Outlook, etc) and the video links along with the gif display. Unfortunately, this is not happening in GHL. HIGHLVL-I-5408
Allow 100% width in Emails
Currently in the Email Builder, under the "Appearance" tag, the "Content Width" can only be defined in pixels. There's no way to simply say you want it to be 100% of the width of the recipient's email client window. This option is important for some designs, but especially so when making simple email templates that are supposed to appear like they are being sent from a user's Gmail, Outlook, or some similar client.
Toggle off email marketing
We do not want to setup email marketing or campaigns for clients. Right now in order to turn that off, we have to disable all the features inside “funnel’ tab.
Ability to use custom values in the design of email templates
It would be great if we could use custom values in the design elements of an email template. With this functionality, we would be able to create custom branded email templates for our customers very quickly. All we'd have to do is include an email template in a snapshot, and then update the custom values. This would create a lot of value for our customers with very little work on our end.
Clearer Navigation for Templates
Hey there, I've had some clients say that it's confusing that "Templates" in two places in the Marketing navigation. So they click "Templates", meaning to go to Email Templates, but it takes them to the Message Templates. Can we provide some additional clarity in the navigation so it's clearer at first glance what goes where.