Client Portal

Needs to have an app for appointment booking. Refer to something like acuity, Booksy, or squire. Clients should be able to sign in to save their details, such as card details, and other important information.

I would like to be able to create member only shops available through the client portal.

I feel it should be fairly easy to create some sort of a help desk in GHL. Its not far off from being able to rig one together using pipelines, forms, opportunities, custom fields, etc. The only shortcoming stopping the creation of a full-fledged ticketing system is the transcripts, but there is the documents tab per contact where ticket transcriptions can be automatically saved and bound to the contact. There are 2 ways I can see this working very cleanly: Add the help desk to the client portal, this way it is also accessible in the Client Portal app (fairly self-explanatory) Just complete the circle I outlined above so we can jimmy rig a help desk together. The only functionality that is missing is the automated saving of transcripts.

Please allow the option to customize the client portal. Turn on or off the affiliate option, maybe we do not have an affiliate plan and want to remove that from our client portal. Also allow custom CSS so we can customize our client portal.

Allow for creation of global pages with custom content as well as client-specific pages where we could individualize content to the specific company or user in the portal.

I would like to add in additional apps into the client portal similar to the custom links feature in the backend

Right now the chat function is tied to the community app so if clients don't use communities their members can't chat with anyone through the app. I would like to see a live chat option at the customer portal home page level to allow members to chat with staff, and if a community is added then allow them to chat with other community members as well.

The Ability to use custom fields to display dynamic data inside of the client portal unique to each person logged in. We would love the ability to display details that users have submitted through forms, surveys or assigned custom fields. Also the option for the user to edit specific custom fields as well from inside the client portal.

Right now we can only have 1 (one) Client Portal per Location (Sub Account). This means Client Portal settings such as "App Permissions" is Location-wide. Use Case: Allowing multiple Client Portals per Location (Sub Account) would allow Account Admins (and Agencies) to effectively set up different Client Portals with different configurations (i.e. different domains, different App Permissions, Different Groups/Courses, etc. etc.) for different target demographics & purposes. Perhaps an Account Admin would want to set up a Client Portal specifically for billing purposes, and a different Client Portal for their Affiliate Program, and a different Client Portal for their Community Group, and a different Client Portal for their Courses... This would allow for more flexibility for Account Admins/Agencies to effectively keep the use-cases (namely the App Permissions) as separate concerns entirely. No more having confused customers asking why they see a certain area in the Client Portal that is not relevant/for to them.

I think we would like to have a private chat channel in client portal, not to be only ''facebook style''. If now we have open the gamification, maybe will be good to have like ''add friend'', ''invite to chat'', private chat and group chat as well.. Honestly, in my county I already have 3 customers who want this.. And all are pushing me to go to another platform (that I could just integrate it with GHL but not to build all the above things on GHL).. I don't want to do it anywhere else. But maybe GHL could implement it!