Agency Onboarding

It would be a complete game changer to have a white label support suite like Godaddy offers for their resellers. It is a simple (custom value) (reseller name) system. That is branded to my brand. I can choose to have my customers contact me or Godaddy support (they answer the phone anonymously too) I send all my customers to my white label support page if they have any product questions about domains, website builder, email accounts, etc. This extensive support page answers 99% of all user based questions. Allowing me to focus on obtaining more new customers and upgrading the ones I have. The most important action I can do in my business is the actions that build a bigger customer base. I find that after having a few dozen customers with GHL I'm now in a training session with one of them at least 2 times per week for multiple hours. This is not sustainable. Here is my white label support suite which is a direct replica of Godaddys. https://www.secureserver.net/help?pl_id=545477&prog_id=545477

It would be good if we can have a white label changelog for our clients. We have been looking into Canny.io but maybe we could have a version for clients and not just admins??

Would be nice to have the ability to change the logo in each sub account. Would be a nice touch to provide even better experience for clients.

It would be great to be able to create your own user onboarding checklist specific to your business. I have a Flowvu account which has this option - I have an image attached to show an example of what it could look like.

We plan to have over 50+ clients (ie. sub-accounts), of which 2-3 of them are our own so mixing all sub-accounts together can be messy. Having folders will help us categorize different sub-accounts.

interactive onboarding to explain each feature in a short pop up bubble

It'd be nice to offer sub-accounts white labeled support articles, etc.

While GHL doesn't directly offer support to subaccounts, it would be nice to have the AI Support Assistant though.

Hey GHL team! You guys have outdone yourselves in the latest service menu addition and I'm loving it. I found a crucial issue which seems to be happening on most mobile devices currently. After 1 service is added and you click to add another service, the mobile scroll is not working and only displays the top of the page without allowing the user to find the other additional add ons or services. See the attached image where I have the page scrolled up with one item in the cart. This is pretty urgent for some of my clients who make a bulk of their $$$ off addons. Thank you and hope this can be solved soon. Cheers Team!

I created a Custom Menu Link to https://status.gohighlevel.com/ . This is very helpful. But can we get a menu item that's built in and white-labeled to our agency accounts?