Allow Multiple AI Bots in One Account
Allow us to have multiple AI Conversational bots in one account that are trained for different functions. Example: One bot would be for scheduling appointments, one bot would be for support, one bot would be for completing forms. Another example would be if one subaccount had multiple websites that each required its own conversational AI.
AI Booking Bot for all channels
The AI booking bot only works on SMS. So while it can be triggered via Socials and email, it cannot have the conversation anywhere other than SMS. If the contact doesn't have a phone number then the process will be skipped. Propose that the AI booking bot work on Facebook Messenger and Instagram DMs. Any other channels would be great, too.
Conversation AI Email Option
Write now the conversational ai is only available for SMS, Facebook, Instagram. Can we add email as an option to this?
Advanced AI bot
Write now there's other alternatives that charge a hefty subscription because they have a more advanced structure of training the bot and responding in a "human-like" experience with different variations of replies from customer reactions and objections. We need more functionality and control in the conversation AI section that can work seamlessly with web crawler. This would allow us to train the bot to handle complicated questions and be a lot more knowledgeable if the bot can remember passed communications reducing error. We just don't want the bot to "just" book an appointment, but have a conversation so the customer can have an amazing customer experience overall based on the businesses tone, with personality to represent our business as if it was us speaking to the client. Write now the bot will say "I don't know" which customers do NOT like to hear.
Per Contact OFF/ON & bot status
Each contact needs to have a manual Conversation AI OFF/ON switch and a status light indicating the conversational followup mode manual response vs AI response.
Intergrate chatgpt Assistant
Integrate chatgpt Assistant to train the bot ourselves and to have different objectives such as AI support bot, AI Sales Bot, AI training bot, Ai Marketing Bot. Let us have a creative control in creating our bots through Chat GPT Assistant.
OpenAI ChatGPT Integration
Using an Alfred-style command bar on the Mac so we can send prompts while writing emails, text message, social captions etc. and perhaps blog posts/website copy too that have an added step of course to pacify Google for AI content.
human sound AI phone outreach (game changer)
different AI agents trained to handle specific tasks through phone calls, mimicking human conversation. an agent could specialize in making cold calls to promote a service or product, reaching out to potential leads, and scheduling appointments for further engagement. Another agent might focus on follow-ups and similar tasks. The main aim is to enhance efficiency by deploying multiple agents, reducing the need for extensive human effort or reliance on traditional expensive call center setups. This enables agency owners to rapidly scale their operations by reaching a large number of leads in a short time, saving significant human energy and money. Furthermore, this feature can be resells to businesses that utilize call centers from our clients. It essentially provides the equivalent of having 100 employees working simultaneously with just a click of a button. The ai agents, once trained, offer a stable and reliable solution. They don't quit, get sick, or change companies after training, addressing common workforce challenges which can higher our clients retention. In essence, we're seeking a solution similar to what air.ai offers, but many of us hesitate to invest heavily in that company due to the expensive price and the untrustworthy team. With advancements of voice AI, GPT, and the open APIs, it seems feasible for a highlevel team to have this in couple months.
AI Phone calls
Conversations AI in HighLevel can make phone calls. Automation for call to be made with questions and attempt to get on calendar. During the call, options for blind transfer and warm transfer are available.
GPTs (custom agents) from Open AI integration
Open AI released the ability to create your own custom agents. So you could have a specific GPT (agent) the specializes in roofing, real estate, auto repair, etc. Would be awesome to have it integrated in the chat widget & all conversation channels. Massive value add to agencies & our clients.