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Conversation AI

Enable "working hours" for Conversation AI Chat Bot

Make an option to set working hours for chat bot. For example to turn it on only in after-hours and weekends.

The ability of bot to pull live data from websites and share links in real time.

For example, on a Shopify store, it could suggest products in the chat window and/or send purchase links directly to customers via email or text.

Conversation AI not updating Custom Fields

Basically, once conversation AI books an appointment with Client A, it books the service and dog breed correctly. But once Client A wants to book another appointment with a different service & dog breed, it's not updating it & it's using the same service & dog breed from the last appointment. So it would be great if the conversation AI could update the contact's custom fields.

Able to Select phone number to use when sending SMS from chatbot

When I run workflows using US numbers to contact US leads the AI chatbot uses the default number to send the SMS, it would be great to be able to select which number the chatbot uses to send the SMS similar to the way you can do this in settings for Voice AI.

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