With the recent change of booking POS transactions as "Orders" there is now the loss of some functionality that we had when it was booked as an invoice. I've listed several below. But in the end, we need to be able to do the same things with an "order" as an "invoices". Easy ability to download a copy of the order. Now have to go to transactions, not orders, find the specific transaction, then view the receipt and then download. Too many steps. We have now order numbers and transaction numbers, quite confusing. Can we not have them aligned someway? We need the ability to "delete" an order. If we create something in POS and it doesn't get processed at all, it creates an order as "pending". Used to be "draft" when in invoice and we could even delete it. Need the ability to do this to keep the list "clean". Alot of time wasted looking at individual orders, matching up transactions and figuring out inventory. SKU needs to show on the order for each product, also on the transactions, and receipt. Since inventory is not getting updated properly we have to manually adjust inventory and near impossible without a SKU being visible. To simply view an order is now two clicks instead of just one on the order name or number like we do in invoices. Creates alot of extra work and clicks to get the same information. Can we not have a link between the order details and the transaction details? Again, too many clicks to first look for the order, then have to go over to transactions and look for the transaction to get a copy for the customer. No easy way to send the receipt to the customer..... need to be able to resend via email or text to the customer. In the filter on transactions to see "source type" so I can see just those transactions for orders, Orders is not even in the list.... We need to add orders to this filter. And ideally in the table for transactions, source type is listed as a column. We can't sort the orders list nor the transaction list by any of the column headers. I should be able to click on the date, or customer name, or whatever and have the data sort by that column. We really need a simple ordering number for orders not this long internal order ID. I have to be able to reconcile all the sales, to pay sales commissions and managing a sales order by # such as 69fcbb9672aac0fade990e8c is a real challenge.... Can't we just have a simple order number like we do for invoice number or receipt numbers? The export of orders, doesn't provide the receipt number on it so I can't use it either. Thanks
