Call Tracking

I would like to create a workflow based on call duration. For example, if a call is less than 10 seconds I would like to send a notification to a user prompting the user to go and listen to the call recording to determine why the call was so short. I would also like to send an automated text to the caller if the call duration was less than 5 seconds to verify if the call was intended or not.

I have multiple locations in different area codes and my leads respond better when they get messages from a recognizable area code. Leads that have 727 area codes will receive a text message from me using a 727 LC phone number. Leads that have 813 area codes will recieve a text message from me using a 813 area code, etc.. It would be very useful if I could toggle between my different LC numbers when texting my numbers. Right now, i can only text from my default number

Being able to get the call recordings from a workflow as soon as a call is completed, to be able to send it to a sheet or elsewhere. Would be great for tracking and accountability

We have inbound calls coming from one number into our system. It would be great if the "lead" auto-assigned to the user that answers the phone through lead connector.

Have live voice chat bot as an action for Reply Channel = inbound phone call. Trained by the company website & FAQ. This is a 24/7/365(366) CSR! Use artificial intelligence to respond to both voice and text inquiries via phone, web chat/web form, email, messenger…

It scares me to think about a potential client hanging up the phone just because there is no hold music option. It would be awesome to be able to have an option of uploading your own hold music when the line is busy.

Connect OpenAi or Ai tool of choice to listen to and transcribe calls LIVE! The Ai could be connected to existing user data and do research on the fly to help guide the customer service or sales person through the call and give them insights on customer tone, sentiment, goals etc and direct the user on ways to help make sure that each call goes as well as can be expected. Give users the ability to use an Ai tool of their choice to transcribe, summarize and best of all RATE each call for training purposes for sales teams, receptionists etc. Give the users the ability to set custom criteria for the rating process and generate reports based on call performance. Great tool for Sales Managers and individual sales people as well as for larger applications like call centers

Add AI transcriptions and conversational analysis oc calls. Similar to CallRails feature ( https://www.callrail.com/conversation-intelligence )

A big reason we switched to using WhatConverts call tracking vs high level's number pool setup/automation for our LPs was because we couldn't prevent calls less than 30 sec from being posted back to Google Ads as a conversion. For serious PPC agencies, this is super critical in helping us drive high quality leads. Calls lasting 5-10 seconds shouldn't count as conversions. Please please. add this so we don't have to use another call tracking provider!

Twilio has a call blocker feature called NoMoRobo, which would enable all GHl accounts to automatically filter and block junk calls based off of a near real-time master spam list. You can look up the rest of the features on NoMoRobo.com , but Twilio has their own case study on it on their website ( https://customers.twilio.com/en-us/nomorobo ). You can make this a per account or subaccount basis, but this is the fastest way to help alleviate the monthly burn on the accounts with wasting minutes and time on junk leads.