Dear GoHighLevel Team, I’ve just started using the platform – and I truly had high hopes. But to be honest, the enthusiasm disappeared almost immediately. Not because I’m a beginner. Not because it’s “too complex.” But because almost every small thing I tried to do ended up in a bug or a frustrating limitation. Every single tiny step ended up wasting hours of my time – it's incredibly disheartening. Here are the core issues I’ve encountered – and unfortunately, none of them feel like edge cases: Survey Builder: No way to control spacing or padding between elements No proper live preview If a dropdown is the last active field, the system auto-submits the survey (!) Even adding a simple thank-you text block sometimes breaks the layout Funnel Builder: Resizing images is clunky at best Basic formatting like spacing/margin must be hacked around Z-index behavior is inconsistent or buggy Saving errors: The builder often refuses to save without a clear reason One tiny omission (like a missing placeholder) caused me to lose everything Clicking “Preview” often breaks layouts or misfires validation Dropdown auto-submit issue: If a dropdown is the last active element, the survey gets auto-submitted Even without a visible submit button And it jumps to the top with a validation error or breaks the layout And all of this happened within just a few days. I understand this is a powerful platform – but when so many basic functions don't work consistently, it’s not a feature gap... it’s a UX and QA gap. The system could be amazing. But right now, the experience is: ➡️ frustrating instead of empowering ➡️ and far from beginner-friendly – even for experienced users. My request is simple: Please, stop focusing only on adding new features, and fix the fundamentals. Spacing. Saving. Preview. Submission logic. These aren’t power-user requests – these are baseline usability standards in 2025. Thank you for reading – and even more for listening. A motivated but currently extremely disappointed new user. 🙏
