Calendar

Running Live Events? Adding Guests is a Major Flop!
GHL is completely useless for any business that runs events where people invite guests. When you create a calendar type "Events Calendar" then go to the list of Appointments, there is no way to see from the grid view of the 100's of registrations which invitees have added guests, unless you open each one to see if there is a guest attached. Impossible when you have 100 people lining up to enter the door. Also means you can't see the total number of people registered for an event at all and I checked with support and its confirmed you can not see total event numbers including guests. Even if you have a form for this, there is no way to view or create a filter to see how many guests are attending. Guests also do not get added to form submissions because "adding guests" is a calendar feature not a form feature. This a major issue for anyone who runs events for large numbers of people. You can't even export to a sheet to see which invitees have guests coming, so at registration you can't check off if guests arrived with their invitee or not. Major Major floor if you run live events. It's also a simple simple fix. Allow in the list view of Appointments, a column that just shows a number of how many guests this invitee has. You can then know at registration which ones to open up. Still can't select Show or No Show for Guests but at least GHL becomes usable for event companies. Im now having to give a 20k refund to my client because of this major limitation which has no workaround at all, even in workflows guests don't exist. Even with a conditional logic form, guests would be custom fields and don't get added as contacts which is again useless for an events company. Sourly disappointed.
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🚨 MULTIPLE LOCATION SELECTION 🚨
This is one of the most important additions for all service-based businesses with multiple locations. The absence of this feature is one of the main reasons we are unable to close clients. For example, consider a Plastic Surgery Clinic with two locations offering the exact same services. Currently, we have to set up 2 separate service calendars and duplicate staff profiles for each location, here's an example: Location 1 Service Calender: Breast Augmentation BBL Liposuction Location 2 Service Calender: Breast Augmentation BBL Liposuction Additionally, we must set up multiple staff members for each location: Location 1 Staff: Sarah Jane Mark Location 2 Staff: Sarah Jane Mary This creates confusion, especially when staff manually try to book clients at the clinic. They encounter multiple instances of the same staff names and calendar names, making the process cumbersome and confusing. Now, imagine this process if a business has five locations—it just becomes a mess! To simplify the entire process, here's what we could do: Setup and add a switch to move between multiple locations. Enable the same staff member to be assigned to multiple locations. Create a single service calendar where you can select the desired location and staff member. On the backend, staff can easily set their availability for each location, all managed through one calendar. I have attached 5 screenshots below 2 screenshots showing how other booking platforms manage to have multiple locations and only having 1 staff member 3 screenshots of our current setup through HL, its an absolute mess with 2 locations, you can see here when staff go to book in a treatment they are met with the same service name multiple times, when they go in to view their calendar they are met with multiple service names, multiple staff names If this is built you'd be able to wipe out most booking software in one update, a true masterstroke from the HL team. I know this is going to get a lot of votes but please also drop a comment down below so HL can get this done as soon as possible!
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