Calendar

Develop a comprehensive Dispatching feature to help businesses efficiently manage schedules and adapt to changes seamlessly. Key functionalities could include: ➕ Efficient Scheduling: Create and optimize schedules to assign the right technician to the right job every time, considering location, skillset, and job priority. ➕ Real-Time Adjustments: Enable easy handling of unexpected scheduling changes or emergencies with drag-and-drop functionality and automated notifications. ➕ Resource Allocation: Visualize technician availability and workloads to ensure optimal resource utilization. ➕ Profitability Insights: Track performance metrics, such as on-time arrival rates and job completion efficiency, to identify opportunities to improve profitability. ➕ Integration: Sync with CRM, job costing (see my comment under the Project Management idea), and billing systems for a seamless workflow from scheduling to invoicing. This feature would help us streamline operations, improve customer satisfaction, and drive profitability by ensuring jobs are completed efficiently and on time.

Introduce a calendar type that is specifically designed for table booking. A finite number of covers is configured in the calendar and the number of people the booking is for is requested as standard, perhaps with an option to have max number for calendar bookings and a message to contact the venue directly if the requested booking size exceeds this maximum

Currently, there is a fixed booking duration for all calendar types. I have clients that need to give the contact/client the ability to choose how much time is booked. Imagine a consultant that charges by the hour. A client wants to book 3 hours on their calendar. Or, someone needs a meeting room or event space for 6 hours. Under "Service Duration" setting, add "variable" as an option and the ability to set parameters such as: Book up to X hours X increments (ie. in 15min increments) * There should not be a requirement to assign the meeting to a user but it should be an option (ie. meeting room booking would not need a user but a consultant would) Bonus points for variable pricing based on the amount of time they book for: $50/hour $150 for half day (4 hours) $300 for full day (8 hours) On the front end calendar: Unavailable spots are grayed out. User can drag to select available time (or click start time and end time to select everything in between) within the parameters set. Current workaround - which is very messy and inefficient. Imagine I had meeting room or event space and I want to allow someone to book in one hour increments from 1 hour to 8 hours. I need to create a separate calendar for each time duration (8 calendars total): 1 hour 2 hours 3 hours 4 hours 5 hours 6 hours 7 hours 8 hours Then, the contact would need to determine the amount of time they want to book for first, then see when that chunk of time is available. Well, what if 3 hours is ideal but I could make 2 hours work depending on the day? Now they're clicking in and out of predetermined time chunks. It's just a bad experience. Not to mention I have 8 calendars set up. What if I have 3 meeting rooms? 24 calendars just so someone can book a time range they want. Not to mention if I want them to be able to book in 15 or 30min blocks. Anyway, this seems like a relatively simple thing to implement relative to other complex features you've created in the system and I think it would go a long way in opening up new industries that could be serviced with the system.

Airbnb, Booking, etc.. take 20% cut and I want to build a rental object funnel where you can select your timerange on a calender and get an price depending on the pricerange of the season.

On Calendar, add "Tasks" as option instead of just appointments, to be used in similar manner as Google Tasks. This will give users an opportunity to schedule tasking for future dates to follow up on something. Currently, tasks are only on the tasks dashboard and within contact portion. If another solution and or option has been created to work around this topic, please let me know. Thank You. HIGHLVL-I-2424

This is one of the most important additions for all service-based businesses with multiple locations. The absence of this feature is one of the main reasons we are unable to close clients. For example, consider a Plastic Surgery Clinic with two locations offering the exact same services. Currently, we have to set up 2 separate service calendars and duplicate staff profiles for each location, here's an example: Location 1 Service Calender: Breast Augmentation BBL Liposuction Location 2 Service Calender: Breast Augmentation BBL Liposuction Additionally, we must set up multiple staff members for each location: Location 1 Staff: Sarah Jane Mark Location 2 Staff: Sarah Jane Mary This creates confusion, especially when staff manually try to book clients at the clinic. They encounter multiple instances of the same staff names and calendar names, making the process cumbersome and confusing. Now, imagine this process if a business has five locations—it just becomes a mess! To simplify the entire process, here's what we could do: Setup and add a switch to move between multiple locations. Enable the same staff member to be assigned to multiple locations. Create a single service calendar where you can select the desired location and staff member. On the backend, staff can easily set their availability for each location, all managed through one calendar. I have attached 5 screenshots below 2 screenshots showing how other booking platforms manage to have multiple locations and only having 1 staff member 3 screenshots of our current setup through HL, its an absolute mess with 2 locations, you can see here when staff go to book in a treatment they are met with the same service name multiple times, when they go in to view their calendar they are met with multiple service names, multiple staff names If this is built you'd be able to wipe out most booking software in one update, a true masterstroke from the HL team. I know this is going to get a lot of votes but please also drop a comment down below so HL can get this done as soon as possible!

Ability to offer coupon codes while the end customer is booking a paid calendar appointment

When manually adding a contact into a workflow we should be able to choose any step in that workflow. For example you may want to skip the first few emails and just drop them into the appropriate email for that account. Reduces clutter and enhances user experience by putting them exactly where they need to be in the flow.

Whenever I delete a calendar, it removes the associated booking history for clients tied to that calendar—which shouldn’t happen. If that’s the case, I’d much rather have the option to archive calendars instead of deleting them. The only reason I’m trying to delete them is to keep the calendar list cleaner and prevent old calendars from showing up for users.

Ability to create a "fake live" automated webinar. Clients book a time in a calendar that offers several time slots for the current day and next few days (user editable) for the client to select from. Then, they get sent an email with information linking to a page that tells them the event hasn't started yet and updates to display the "fake live" webinar. The webinar would consist of a prerecorded video that you upload, it would begin playback at each timeslot and if someone logs in to the webinar page late it would show the video part way through, so it appears like a live webinar. There would be a chat box on the right hand side which would allow the client to chat with everyone attending that specific timeslot, and all messages would go into the chat history for each client, so we can respond to them later. The ability to have setup automated chat messages from the user (me) go into the chat box at specific points throughout the video, as if I am really there typing the chat about something happening within the video. The ability for the page displaying this webinar to have content below the webinar that appears at a set time through the video, for when you want to talk about a CTA and have the info and button appear below the webinar video for people to take advantage of an offer or something. This would be especially useful for all of us that take strategy calls from clients and have to answer the same questions over and over again, we could run the client through this webinar first, which answers all of their questions and primes them to be ready to just book with us and pay when they finally get the CTA under the video, etc., eliminating the need for a call altogether. The CTA under the video should be able to be linked to a product/package purchase or calendar booking within HighLevel, or an external link. There are a few similar platforms out there doing this already and it would be nice not to have to use external stuff and have it all built directly in to HighLevel. Especially if we can also monitor if the client viewed the webinar at all or missed their chosen time slot, if they stayed to the end of the webinar or not, if they clicked the CTA or not, etc., and be able to fire off automations based on the different actions they do or do not complete, so we can email them, tag them, etc.