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Widgets

Hyperlinks in Chat Widget

What I get my LIVE chat AI Bot to send a booking link, it does not display as a link and even gets chopped off. I need people to be able to click the link directly.

in progress

The font color on the website chat is not ADA compliant (Americans with Disabilities Act) due to contrast of the colors. It is very difficult to see and there is no option to change the font color. This makes your chat feature non compliant and subjects anyone using it to potential lawsuit. Please give an option to change the font colors within the chat widget.

No mobile option for chat widget

Currently on the chat bubble it requires a mobile - should be optional

in progress

Add images through URL for SMS Review Request

this would allow us to use merge tags to customized them image per review request. Thanks

Chat Widget Office Hours

📣📣 We need the ability to set office hours for the live chat widget so that people aren't expecting an agent to be available in the middle of the night. Thank you!

in progress

Remove/Edit the Contact form in the chat widget

Hello, I hope there will be a feature where we can manually edit or remove the contact form that is currently embedded in the chat widget :)

in progress

Differentiate chat widgets in workflows

Ability to select which chat widget to target within a workflow - currently all are selected by default.

👉 Chat Widget -> Exit & Delayed options 💬

Need options to set the web & live chat widgets to load as a popup in a full-page on a delay or upon exit -> option to load the form before the chat session loads or ends. -> option to add prompts (pre-existing questions) so it's easy for prospects to click buttons instead of typing them. Helps invite leads for a chat and capture their info, who didn't choose to hit that bubble already.

Before & After Image Slider

I'm looking for an element on the website builder that will do a 'before/after' wipe on images. I also offer photography in my business and would like something to show clients a before/after of my work that isn't in the image slider option

Add CAPTCHA to Chat Widget

After the fields, add a CAPTCHA like in the forms. Getting some spam from the widget. HIGHLVL-I-4489

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