E-commerce Stores

Request for custom pricing for services.
## Feature Request: Formula-Based / Configurable Pricing for Service Products I would love to see more flexible pricing options added to HighLevel’s e-commerce stores for service-based businesses whose pricing cannot be represented by a simple fixed product price. For my residential design business, Urban Loop Studio, our design fees are typically calculated using variables such as: Price per square foot Percentage of estimated construction cost Project size / square footage Selected service tier Optional add-on services , such as: - Lighting plans - Landscape design - Interior design - Furniture selections - Construction administration - Other project-specific services For example, a customer might enter: 3,500 SF home × $X/SF design fee + Interior Design + Lighting Plan = Estimated Design Fee Or: $900,000 estimated construction cost × X% design fee + selected add-ons = Estimated Design Fee Currently, I have created four service tiers and a separate pricing calculator to help prospective clients estimate their project cost: https://urbanloopstudio.com/dreamhomepriceestimator The calculator gets reasonably close to the final proposal amount, but the experience is disconnected from the HighLevel store and is not as intuitive as I would like for the customer. ### What I would love HighLevel to add A configurable or formula-based product type inside E-Commerce Stores that allows businesses to: Ask the customer for numeric inputs such as square footage, construction budget, quantity, acreage, number of rooms, etc. Apply a pricing formula to those inputs. Allow optional add-ons or upgrades that dynamically modify the price. Display the calculated estimated price in real time. Allow tiered pricing or different formulas based on the package selected. Pass all selections and calculations into the CRM/contact record. Generate a quote, estimate, order, invoice, or checkout based on the calculated amount. Optionally show either: - an exact price, - a price range, - or “starting at” pricing before the final proposal is created. ### Example Customer Experience Step 1 — Choose Your Design Package Essential / Signature / Premium / Full-Service Step 2 — Tell Us About Your Project Home Size: 3,500 SF Estimated Construction Budget: $900,000 Step 3 — Add Optional Services ☑ Interior Design ☑ Lighting Design ☐ Landscape Design ☐ Furniture Procurement Step 4 — See Your Estimated Investment Estimated Design Fee: $42,500–$48,000 Then the customer could either: Request a Proposal → Book a Consultation → Pay a Retainer / Deposit This would essentially combine a product configurator + pricing calculator + estimate generator + checkout inside HighLevel. ### Why This Would Be Valuable Many professional-service businesses do not sell services at a fixed price. This could benefit: Architects Interior designers Builders and contractors Remodelers Landscapers Engineers Marketing agencies Consultants Photographers Event companies Property-management companies Other businesses using quantity-, percentage-, or formula-based pricing Shopify-style product variants work well for physical products, but professional services often require calculated pricing rather than predetermined pricing . A native HighLevel solution would allow service businesses to create a much smoother journey from: Website → Configure Services → See Estimated Price → Capture Lead → Generate Proposal → Collect Deposit without needing a third-party calculator or custom-coded solution.
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**Upsell element is missing critical functionality and your feedback form just deleted my entire report**
While writing this feedback, I clicked the option to attach a file and the form deleted everything I had written. A feedback form should preserve drafted text when someone adds an attachment. Losing the entire report makes an already frustrating experience considerably worse. The larger issue is that HighLevel’s post-purchase upsell element feels fundamentally incomplete. First, there is no built-in, configurable “No thanks” action. A post-purchase upsell has two essential outcomes: the customer accepts or declines. If they decline, they need an obvious route to the thank-you or delivery page. Requiring users to manually add a separate generic button creates a visually disconnected result that looks amateurish as though a child assembled the website rather than it being a professionally designed checkout flow. Second, the upsell block needs a product-description field. Why would someone purchase an upsell based solely on its title, image, and price? The seller needs space inside the actual upsell element to explain: * What the product is * What it includes * Why it complements the original purchase * What result the customer can expect * Why they should add it now Why would this option be excluded? This is VERY FOUNDATIONAL The current workaround is to place explanatory copy and button elsewhere on the page, disconnected from the purchase element. Depending on the layout and device, customers may not even see that copy before encountering the offer. And the extra button added looks like an aesthetic choice by a 3rd grader using kidpix. I have never encountered a professional upsell page structured this way. The absence of a product description and an integrated decline path is concerning enough that it makes me question whether the upsell feature is being used and tested in real e-commerce funnels or whether many businesses are avoiding HighLevel for e-commerce altogether. Please add: A built-in, customizable “No thanks” button or decline link Configurable redirect behavior for both accepting and declining A full product-description area inside the upsell block Controls for the description’s typography, spacing, and placement Draft preservation in the feedback form when adding attachments These are not decorative enhancements. They are foundational requirements for a credible, functional post-purchase upsell experience.
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