E-commerce Stores

We use Woocommerce cart. When products are refunded through woocommerce, that is never reflected in GHL. We need a way to mark them refunded so we can allow customers to see their financials in Memberships. As of right now, we have had to hide financials in Memberships, due to this issue.

The multi-currency feature allows businesses to target different countries and bill customers in various currencies within the same account. This simplifies the management of international transactions and enhances the customer experience by providing prices in their local currency. By facilitating purchases, it can increase conversions and boost customer satisfaction.

Currently there is only the option for fulfilled and unfulfilled. What would help the accuracy of tracking order status would be awaiting dispatch for something that is packed but not sent yet, plus refunded, part refunded.

Any chance we can choose the format of our order ID as the current ones are horrid. Many customers phone in so that is one hell of an unnecessarily long ID they'll have to read out to tie up the correct order! They look unsightly too and too Amazonesk.

Please can you provide the function to be able to bulk select multiple orders for the same thing e.g changing the status from unfulfilled to fulfilled and even dispatch notes to print off. This is going to take a long time to work through each order like this and may prove unworkable.

Ability to have one product with normal retail pricing showing until a person signs in (can be linked to client portal), once signed in, pricing can be shown on the site specific to that person/group that they belong to. Eg: - Person A goes to site and sees RRP of products. Person B goes to same site and sees RRP of products, clicks the "Login" and logs into site, then sees their pricing that is different from RRP. They can then also see the agreements they have in place, shipping addresses, invoice history, etc from their portal. Each product would then be loaded once to the inventory and will have RRP pricing but the ability to add a "Wholesale" / "Member" / etc price that only shows when logged into the site.

It would be awesome if there was a "send as a gift" option added on checkout forms on funnels, e-commerce stores, and even for services. Once the order is complete, the system should send an access link to the recipient. Since the team is working on gift cards, this could be a nice enhancement, especially since it likely leverages similar back-end technology. A screenshot of how the front-end can be executed is attached.

I’d like the option to switch my HighLevel store to dark mode so it matches the rest of my website. I tried manually reversing the colors, but that was tedious and I also ran into some issues so it didn't fully work out

GHL’s e-commerce store urgently needs a proper Custom Filters system. Right now filtering is very limited and only works for basic catalogues. Modern e-commerce requires attribute-based filtering. Introduce a Custom Filters system for GHL’s e-commerce store that allows users to create and display product filters based on custom attributes (e.g., material, size, gemstone, colour, style, price range). This brings GHL much closer to modern e-commerce expectations and makes the Online Store viable for product-based businesses beyond simple catalogues. ⸻ The Problem At the moment, filters in GHL stores are extremely limited. You can only provide very basic filtering (mostly by collections), which makes it difficult for: • jewellery shops • boutique fashion brands • skincare or cosmetics brands • home decor shops • speciality food brands • handmade/creator businesses All of these rely on nuanced product attributes to help customers find what they want quickly. Without proper filters, shopping experience suffers and conversion drops. ⸻ The Solution: Custom Filters Allow store owners to create their own filter categories, assign attributes to products, and display them on the front-end dynamically. Key features: Custom Attribute Builder Create attributes like: • Metal Type • Gemstone • Size • Colour • Style • Finish • Price Range • Material • Occasion Each attribute can have multiple selectable values. Product Attribute Assignment Inside the product editor, users can tag each product with one or more values from the created attributes. Front-End Filter UI A simple toggle in the builder: “Show custom filters on product list page”. Filters would appear as: • sidebar (desktop) • collapsible dropdown (mobile) • pill-style tags at top of product list Multi-Select Filtering Users should be able to combine multiple filters at once, e.g.: • Metal: Gold • Stone: Emerald • Size: Medium • Price: £50–£150 Automatic URL Parameter Support So filtered pages can be shared or indexed. ⸻ Why This Matters Filtering is a standard expectation in modern online shopping. Almost every e-commerce platform (Shopify, WooCommerce, Wix, Squarespace) includes attribute-based filters. Without it, GHL stores are only suitable for very small catalogues. This feature would: • make GHL stores competitive • attract more product-based businesses • reduce reliance on Shopify/WooCommerce • massively increase the usefulness of the GHL ecosystem • allow agencies (like mine) to build e-commerce sites without external tools ⸻ Example Use Case: Handmade Jewellery A jewellery shop might need filters such as: • Metal: Gold, Silver, Rose Gold • Gemstone: Pearl, Emerald, Sapphire • Style: Minimalist, Boho, Classic • Price Range: Under £50 / £50–£150 / £150+ Right now, this is impossible without custom code. Custom Filters would solve this instantly. ⸻ Impact • Higher conversion rates • Better UX • More merchants choosing GHL over Shopify/WooCommerce • Agencies can confidently sell e-commerce solutions using only GHL • Reduced need for third-party apps

I would like to request more customisation options for the E-commerce Cart and Thank You Page templates. Currently, the Cart element allows me to change the "Continue Shopping" button text, but not its destination URL. This prevents store owners from directing customers to the correct shopping page. I have temporarily added a separate element with a custom link, but this is not a sustainable solution. I would like to see the following improvements: Ability to customise the Continue Shopping button URL. Ability to edit fixed headings and system text, such as "My cart". Greater control over individual Cart elements and layout. Similar customisation options for the Thank You Page, where restrictions may also exist. Store owners need greater flexibility to maintain consistent branding, navigation and customer experience throughout the entire purchasing process. Thank you for considering this improvement.