SaaS Mode

Here's what happened. I upgraded to SaaS because GHL pushes it so much. Cool. Until almost immediately, i hired someone off Upwork to help me out, and he started asking a bunch of questions about what the other staff and i had created. Then i looked on his upwork screen capture (thank god) and realized that he was chatting with other people about how much the logic that i had spent $10,000 in labor fees to my staff to create would be worth. His plan was to slowly get upgraded to Agency User, which allows him to export the snapshot. This software operates like a cheap wordpress theme. There is nothing safe about it from a stability standpoint for a business. FIX: Only the owner should be able to export snapshots. SECURITY ISSUE #2. Did you know that if you don't want your agency sub account users, your SaaS clients, to steal the logic, you should turn off access to workflows? Makes sense. There's NO other software i can think of that gives the regular user access to the logic. Can you go in the back of Evernote and change it for yourself? Bucket? Facebook? No. But did you know that if that agency-admin that has workflows turned off adds a staff member, they can give their staff MORE PERMISSIONS THAN THEY HAVE? They can give their staff access to the logic, then take their time recreating it. We made a really amazing product on this platform, and now we're finding that every moment needs to be watched internally. I never would have gone down this path with GHL had i known it would all be so susceptible to theft. I'd never recommend GHL SaaS to anyone. Be careful who you hire.

Have a way set up for when sub accounts cancel their subscriptions to make them authorize to release all of their phone numbers and have the numbers automatically released. Currently when they cancel their phone numbers remain and still received inbound calls/texts which results in a charge - then results in us getting a complaint or a dispute.

It would be awesome to create Customized Launchpads. ➕ Add a "Customize Launchpad" tab in the Agency settings. ✅ Let us create several launchpads. ✅ Let us add a launchpad to a SaaS plan like we can with a snapshot. ✅ Let us select the steps / features in the launchpad. If you wanna go crazy with this (which would be awesome), create a High Level version of userflow.com .

We need the ability to apply tax (GST/VAT) to re-billing charges, both SMS/email and AI. Without this re-billing is unusable to anyone outside the US that wants to be compliant for tax.

We would like to see some options for optionally branding sub-accounts, such as the ability to override the agency logo in the top-left corner of HighLevel.Many of our clients don't mind having our branding but some of them would like to use their own logos so their team members don't have to know about how our company helps their business. HIGHLVL-I-1431

HIGHLVL-I-3692

We would like to have a true SaaS control panel where we can edit new and existing SaaS plans/sub-accounts. ✅ If I edit the subscription price - the new price should apply to both new and existing sub-accounts on that SaaS plan. ✅ If I Enable / Disable Products - the changes should apply to both new and existing sub-accounts on that SaaS plan. ✅ If I edit rebelling and reselling - the changes should apply to both new and existing sub-accounts on that SaaS plan. ✅ Same functionality for Complimentary Credit, User/Contact Limits, Subscription Settings, etc. If I want to overwrite a setting for a specific sub-account, I should check a box in the Manage Client settings to overwrite the global SaaS plan settings, not the other way around as we do now.

Stripe is pretty much our only option when it comes to payment processing within GHL SaaS Mode subscriptions and rebilling, and that's causing us some headaches. One big issue we're facing is fund reserves. Stripe has this habit of holding onto our hard-earned cash in reserve. It's like they're trying to play banker with our money, and it's putting a real strain on our finances and operations. Another problem is sudden account shutdowns. Some of us have had our Stripe accounts mysteriously shut down without any clear reasons. That's a major issue, especially when it throws our business into chaos. We think it's time to mix things up and explore other payment processor options within GoHighLevel SaaS Mode. By giving us more ways to handle payments and more control over our money, you'll help us keep our businesses running smoothly and avoid unnecessary headaches. We totally understand that Stripe has been your go-to partner for a while, but for the sake of our collective sanity and success, we'd love it if you could consider adding some alternative payment processors into the mix. Being proactive about this would mean the world to us SaaS entrepreneurs. It's all about securing our financial futures, and we're sure you're on board with that.

➕ Create a new tab in the agency-level settings called "Centralization". ✅ Let us create several centralization's within our agency. Add a "Create centralization" button. Then let us select a "master sub-account", the sub-accounts we want to connect and what features we would like to centralize. ✅ Add a option for franchises, groups and chains to make this a standard. A "Apply to all" button or something like that. Then let us select a "master sub-account" and what features we would like to centralize. Also, let us adjust the centralized feature for each sub-account for flexibility. 👆🏼 This is btw the feature I would use, since we will create a dedicated $497 account for the plumbing group with 450 plumbing companies we are helping. Features we would like to centralize: 🔨 Create new product / update product 🔨 Ability to schedule media posts 🔨 Ablity to update Global Website sections across 🔨 Centralized dasboard, stats and reports 🔨 Centralized pre-sets of colors, saved buttons, media library, etc 🔨 A easy way to share resources like workflows, etc? 🔨 A dedicated template library? Other features that can be centralized?

Allow an agency to default Offer WordPress reselling to No, instead of having to turn it off manually on each location.