SaaS Mode

Will you guys be adding a 'Favicon' option to customise for the app? Or even just the highlevel 3 bars. Would of course be awesome if we could link our own favicon for the browser tab. HIGHLVL-I-286

Possibility to create a whitelabelable knowledge base inside of GHL connected with a ticketing support system.

It would be awesome to create Customized Launchpads. ➕ Add a "Customize Launchpad" tab in the Agency settings. ✅ Let us create several launchpads. ✅ Let us add a launchpad to a SaaS plan like we can with a snapshot. ✅ Let us select the steps / features in the launchpad. If you wanna go crazy with this (which would be awesome), create a High Level version of userflow.com .

HIGHLVL-I-3692

I would love to see the ability to sell as SaaS an agency sub account. That way when we actually sell to an agency (like an insurance agency) they can add sub accounts for their agents/users. This would streamline our support process. Now when a user has a problem we can look at all the accounts connected to their agency sub account to provide support. Right now we can have multiple sub accounts and basically make note of where they’re aligned, but let’s say and agency owner wants all of their sub accounts to have a specific dashboard. Now that has to be updated for each individual sub account as opposed to updating the “agency sub-account” and having it sync across all subs aligned to that agency sub account. This would also give the agency sub account access to all of their sub accounts aligned under them.

We would like to see some options for optionally branding sub-accounts, such as the ability to override the agency logo in the top-left corner of HighLevel.Many of our clients don't mind having our branding but some of them would like to use their own logos so their team members don't have to know about how our company helps their business. HIGHLVL-I-1431

Would like to be able to configure SaaS products based upon the number of users, with equal feature configuration otherwise.For extra credit, it would be spectacular to have 2 types of users. One which counts toward the user limitation for billing purposes, and another which does not count toward the user limitation for billing purposes.Use case: pricing based upon the number of lawyers in a law firm using the SaaS, but allow non-lawyers (e.g. client support staff, administrators, front desk staff, etc.) to use the platform without counting toward the user limitation, since they are not directly contributing to client revenues that are used to establish the ROI of the SaaS, yet are valuable to operations and proper use of the SaaS. HIGHLVL-I-4097

Please add the option to subscribe to a SaaS-Plan without having to add your credit card/ payment method. There has to be a reason that other SaaS-companies are offering: Create your account, "NO CREDIT CARD NEEDED". When doing cold calls/ cold email, clients don't know us yet. To subscribe for a 30 days free trial, they have to add their credit card details. Many clients don't do that. Too early. We need the option to subscribe to a SaaS-Plan without having to add your credit card details. You need the option to build trust first with some clients, before they give you their credit card.

Summary Add the ability for GoHighLevel users to upload and deploy third-party WordPress themes (ZIP or repo-based), enabling agencies to use professionally built themes from marketplaces such as Envato/ThemeForest directly within GHL-managed websites or WordPress-connected instances. The Problem Currently, GHL’s native theme and layout options are extremely limited compared to the broader WordPress ecosystem. For agencies building client sites at scale, this creates several issues: Fully built, conversion-optimized WordPress themes are available for $30–$100 on marketplaces like Envato These themes often save 10+ hours of manual design and layout work per site GHL users are forced to either: Rebuild layouts from scratch inside GHL, or Move projects outside of GHL entirely This directly impacts: Agency margins Build speed Scalability Client satisfaction In short, the lack of theme flexibility is cutting into our bottom line and slowing adoption for higher-end client builds. Why This Matters (Business Impact) Envato, ThemeForest, and similar platforms offer millions of professionally designed, niche-specific WordPress themes (roofing, finance, legal, medical, ecommerce, etc.). By not supporting theme uploads: GHL loses opportunities to become the central website hub for agencies Agencies are pushed toward external hosting or hybrid stacks High-value clients expect premium design options that currently require workarounds This feature would: Reduce build time by 50–70% Increase agency retention Encourage larger, more complex sites to stay fully inside GHL Improve GHL’s competitive position against WordPress-centric platforms Suggested Solution (High-Level) Enable one or more of the following: WordPress Theme Upload Upload ZIP-based WordPress themes Assign themes to GHL-connected WordPress instances Theme Marketplace Connector Direct integration with Envato / ThemeForest APIs One-click import into approved WordPress environments Theme Framework Compatibility Support for popular builders (Elementor, Gutenberg, etc.) Maintain GHL forms, tracking, and automations on top Why This Aligns With GHL’s Vision GHL is already positioning itself as an all-in-one operating system for agencies. Allowing WordPress theme uploads would: Strengthen GHL’s role as the infrastructure layer Let agencies focus on automation, CRM, AI, and monetization Remove unnecessary friction in the website build process This is not about replacing GHL’s builder — it’s about expanding flexibility for power users who build at scale. Closing We want to keep everything inside GHL. We want to build faster. We want to protect margins. Adding WordPress theme upload support would unlock significant value for agencies and drive deeper platform adoption. Thank you for considering this request.

would be great to be able to customize the SASS accounts without JS or CSS