SaaS Mode

AI helps users get onboarded in GHL from the chat interface. It asks questions, the AI uses those answers, and sets up the account in the background as the user gives responses. It creates pipelines, contracts, calendars etc. Once done, all you have to do is use the CRM

Need to add a time range or a filter on the Social Media Analytics. It's not helpful to see only a weekly preview.

We would like to see some options for optionally branding sub-accounts, such as the ability to override the agency logo in the top-left corner of HighLevel.Many of our clients don't mind having our branding but some of them would like to use their own logos so their team members don't have to know about how our company helps their business. HIGHLVL-I-1431

I have experienced a frustrating amount of surveys, banner ads and other marketing messages being forced into our Agency level users dashboards when viewing the sub-accounts on our platform. This is just annoying at best and in our case, we are not needing any of these ads. Furthermore when we attempt to do a Zoom demo of the software or do some training with our clients, we are constantly being shown big obnoxious GHL banner ads, surveys and pop ups throughout the dashboard while trying to demo the software. I love GHL but this is just a very troubling thing and if it was something I had known was going to happen, would have seriously made me re-consider using GHL in the first place. As agency owners we are paying a great deal of extra $$ for the "white label" software, yet we have zero control over the banners, surveys, and pop ups being forced into our Agency sub-accounts. There should be a very easy "opt out of all GHL ads, pop ups and surveys inside this Agency's sub-accounts" option somewhere in our agency settings. We can check the box, hit save and no more ads in any sub-accounts. Simple! I reached out to support about this and got a "they can't be removed, you can use custom CSS to hide them" response. They don't seem to care that this is a big impediment to being able to do software demos. I should not have to create special demo Admin accounts or edit the CSS of the dashboard to be able to do a simple demo for a customer when I am already logged in as an Agency admin, just to force GHL's ads to not display in software I pay for it to not have ads and branding. So according to GHL support we as GHL Agencies, should have to pay for a "white label" solution and then be forced to have ads put into our sub-account dashboards we don't want or did not ask for? Then the solution is... you have to spend your time hunting down the CSS selectors for these ads, to then add more code to your dashboard, just to not display ads in a software we are paying for to not have ads or branding in it. It just makes no sense to me. Please make these ads, pop ups and surveys optional ASAP. Run ads in my Agency Dashboard ONLY, I don't care, but please keep ALL THINGS GHL out of my sub-account dashboards, that is not the place for ads of any kind. It is not only annoying for the reasons listed above, but it is not fair. We pay for "white label" software.

We would like to easily make platform-wide changes to the UI. Please give us a setting for editing a platform-wide CSS (this should be a $497 feature). For example, give us the ability to copy/edit base CSS like this: :root { --background: oklch(0.9807 0.0106 100.8193); --foreground: oklch(0.1500 0.0303 21.3295); --card: oklch(0.9600 0.0093 99.9853); --card-foreground: var(--foreground); --popover: var(--card); --popover-foreground: var(--foreground); --primary: oklch(0.2601 0.0499 259.4422); --primary-foreground: oklch(0.9807 0.0106 100.8193); --secondary: oklch(0.4794 0.0807 29.7197); --secondary-foreground: oklch(0.9807 0.0106 100.8193); --muted: oklch(0.9389 0.0094 99.9893); --muted-foreground: oklch(0.4506 0.0292 259.7731); --accent: oklch(0.3898 0.0595 150.4215); --accent-foreground: var(--primary-foreground); --border: oklch(0.8688 0.0096 100.0042); --input: var(--border); --ring: oklch(0.6505 0.0298 260.2930); --chart-1: oklch(0.8088 0.0991 251.7533); --chart-5: oklch(0.4210 0.1792 266.0094); --sidebar: var(--primary); --sidebar-foreground: var(--primary-foreground); --sidebar-primary: var(--secondary); --sidebar-accent-foreground: var(--accent-foreground); --sidebar-border: var(--border); --sidebar-ring: var(--ring); --font-sans: "Inter", sans-serif; --font-serif: "Cinzel", serif; --font-mono: "Menlo", monospace; --radius: 0.625rem; --shadow-2xs: 0 1px 3px 0px hsl(0 0% 0% / 0.05); --shadow-xs: 0 1px 3px 0px hsl(0 0% 0% / 0.05); --shadow-2xl: 0 1px 3px 0px hsl(0 0% 0% / 0.25); --tracking-normal: 0em; --spacing: 0.25rem; } .dark { --background: oklch(0.1801 0.0191 255.7673); --foreground: oklch(0.9807 0.0106 100.8193); --card: oklch(0.2204 0.0199 258.3470); --card-foreground: var(--foreground); --popover: var(--card); --popover-foreground: var(--foreground); --primary: oklch(0.9600 0.0093 99.9853); --primary-foreground: oklch(0.1995 0.0198 262.0232); --secondary: oklch(0.4288 0.0702 30.1163); --secondary-foreground: var(--primary); --muted: oklch(0.2713 0.0086 255.5780); --muted-foreground: oklch(0.6505 0.0298 260.2930); --accent: oklch(0.3898 0.0595 150.4215); --accent-foreground: var(--primary); --destructive: oklch(0.6494 0.1702 27.0540); --destructive-foreground: var(--background); --border: oklch(0.3504 0.0103 253.9690); --input: var(--border); --ring: oklch(0.6505 0.0298 260.2930); --chart-1: oklch(0.8100 0.1000 252); --chart-5: oklch(0.4200 0.1800 266); --sidebar: oklch(0.2204 0.0199 258.3470); --sidebar-foreground: var(--foreground); --sidebar-primary: var(--secondary); --sidebar-primary-foreground: var(--secondary-foreground); --sidebar-accent: var(--accent); --sidebar-ring: var(--ring); --font-sans: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; --font-serif: ui-serif, Georgia, Cambria, "Times New Roman", Times, serif; --font-mono: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace; --radius: 0.625rem; --shadow-2xs: 0 1px 3px 0px hsl(0 0% 0% / 0.05); --shadow-xs: 0 1px 3px 0px hsl(0 0% 0% / 0.05); --shadow-sm: 0 1px 3px 0px hsl(0 0% 0% / 0.10), 0 1px 2px -1px hsl(0 0% 0% / 0.10); --shadow-xl: 0 1px 3px 0px hsl(0 0% 0% / 0.10), 0 8px 10px -1px hsl(0 0% 0% / 0.10); --shadow-2xl: 0 1px 3px 0px hsl(0 0% 0% / 0.25); } @theme inline { --color-background: var(--background); --color-foreground: var(--foreground); --color-card: var(--card); --color-card-foreground: var(--card-foreground); --color-popover: var(--popover); --color-popover-foreground: var(--popover-foreground); --color-primary: var(--primary); --color-primary-foreground: var(--primary-foreground); --color-secondary: var(--secondary); --color-sidebar-foreground: var(--sidebar-foreground); --color-sidebar-primary: var(--sidebar-primary); --color-sidebar-primary-foreground: var(--sidebar-primary-foreground); --color-sidebar-accent: var(--sidebar-accent); --color-sidebar-accent-foreground: var(--sidebar-accent-foreground); --color-sidebar-border: var(--sidebar-border); --color-sidebar-ring: var(--sidebar-ring); --font-sans: var(--font-sans); --font-mono: var(--font-mono); --font-serif: var(--font-serif); --radius-sm: calc(var(--radius) - 4px); --radius-md: calc(var(--radius) - 2px); --radius-lg: var(--radius); --radius-xl: calc(var(--radius) + 4px); --shadow-2xs: var(--shadow-2xs); --shadow-xs: var(--shadow-xs); --shadow-lg: var(--shadow-lg); --shadow-xl: var(--shadow-xl); --shadow-2xl: var(--shadow-2xl); }

Ability to pull a report showing revenue generated from rebilling, such as twilio, mailgun, yext, wordpress etc.

Would like to be able to configure SaaS products based upon the number of users, with equal feature configuration otherwise.For extra credit, it would be spectacular to have 2 types of users. One which counts toward the user limitation for billing purposes, and another which does not count toward the user limitation for billing purposes.Use case: pricing based upon the number of lawyers in a law firm using the SaaS, but allow non-lawyers (e.g. client support staff, administrators, front desk staff, etc.) to use the platform without counting toward the user limitation, since they are not directly contributing to client revenues that are used to establish the ROI of the SaaS, yet are valuable to operations and proper use of the SaaS. HIGHLVL-I-4097

Have a way set up for when sub accounts cancel their subscriptions to make them authorize to release all of their phone numbers and have the numbers automatically released. Currently when they cancel their phone numbers remain and still received inbound calls/texts which results in a charge - then results in us getting a complaint or a dispute.

Pretty big new feature request, but having a workflow builder at the agency level that can connect with the agency sub account would be very helpful for managing subscriptions and account access.

In the last 2 months, the app has been completely inaccessible for both us and all our subaccount clients, for 15-30 minutes. In the current downtime (just fixed as I was writing this), even forms on clients' pages weren't loading. Needless to say, this is extremely problematic because with tens of subaccounts, our support inboxes get overcrowded and we lose several clients if this happens frequently. Making the app run without hiccups is more important than any feature. Please prioritize this so that it doesn't happen.