SaaS Mode

Pretty big new feature request, but having a workflow builder at the agency level that can connect with the agency sub account would be very helpful for managing subscriptions and account access.

Hello can we have a feature that allow us to bill per user within the SAAS Configurator?, add the ability to charge per user and a different charge per admin rather than just the monthly or annual amount for sub accounts. In addition, add the ability to charge a one-time set-up fee or a one-time set-up per user/admin.

We would like to easily make platform-wide changes to the UI. Please give us a setting for editing a platform-wide CSS (this should be a $497 feature). For example, give us the ability to copy/edit base CSS like this: :root { --background: oklch(0.9807 0.0106 100.8193); --foreground: oklch(0.1500 0.0303 21.3295); --card: oklch(0.9600 0.0093 99.9853); --card-foreground: var(--foreground); --popover: var(--card); --popover-foreground: var(--foreground); --primary: oklch(0.2601 0.0499 259.4422); --primary-foreground: oklch(0.9807 0.0106 100.8193); --secondary: oklch(0.4794 0.0807 29.7197); --secondary-foreground: oklch(0.9807 0.0106 100.8193); --muted: oklch(0.9389 0.0094 99.9893); --muted-foreground: oklch(0.4506 0.0292 259.7731); --accent: oklch(0.3898 0.0595 150.4215); --accent-foreground: var(--primary-foreground); --border: oklch(0.8688 0.0096 100.0042); --input: var(--border); --ring: oklch(0.6505 0.0298 260.2930); --chart-1: oklch(0.8088 0.0991 251.7533); --chart-5: oklch(0.4210 0.1792 266.0094); --sidebar: var(--primary); --sidebar-foreground: var(--primary-foreground); --sidebar-primary: var(--secondary); --sidebar-accent-foreground: var(--accent-foreground); --sidebar-border: var(--border); --sidebar-ring: var(--ring); --font-sans: "Inter", sans-serif; --font-serif: "Cinzel", serif; --font-mono: "Menlo", monospace; --radius: 0.625rem; --shadow-2xs: 0 1px 3px 0px hsl(0 0% 0% / 0.05); --shadow-xs: 0 1px 3px 0px hsl(0 0% 0% / 0.05); --shadow-2xl: 0 1px 3px 0px hsl(0 0% 0% / 0.25); --tracking-normal: 0em; --spacing: 0.25rem; } .dark { --background: oklch(0.1801 0.0191 255.7673); --foreground: oklch(0.9807 0.0106 100.8193); --card: oklch(0.2204 0.0199 258.3470); --card-foreground: var(--foreground); --popover: var(--card); --popover-foreground: var(--foreground); --primary: oklch(0.9600 0.0093 99.9853); --primary-foreground: oklch(0.1995 0.0198 262.0232); --secondary: oklch(0.4288 0.0702 30.1163); --secondary-foreground: var(--primary); --muted: oklch(0.2713 0.0086 255.5780); --muted-foreground: oklch(0.6505 0.0298 260.2930); --accent: oklch(0.3898 0.0595 150.4215); --accent-foreground: var(--primary); --destructive: oklch(0.6494 0.1702 27.0540); --destructive-foreground: var(--background); --border: oklch(0.3504 0.0103 253.9690); --input: var(--border); --ring: oklch(0.6505 0.0298 260.2930); --chart-1: oklch(0.8100 0.1000 252); --chart-5: oklch(0.4200 0.1800 266); --sidebar: oklch(0.2204 0.0199 258.3470); --sidebar-foreground: var(--foreground); --sidebar-primary: var(--secondary); --sidebar-primary-foreground: var(--secondary-foreground); --sidebar-accent: var(--accent); --sidebar-ring: var(--ring); --font-sans: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; --font-serif: ui-serif, Georgia, Cambria, "Times New Roman", Times, serif; --font-mono: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace; --radius: 0.625rem; --shadow-2xs: 0 1px 3px 0px hsl(0 0% 0% / 0.05); --shadow-xs: 0 1px 3px 0px hsl(0 0% 0% / 0.05); --shadow-sm: 0 1px 3px 0px hsl(0 0% 0% / 0.10), 0 1px 2px -1px hsl(0 0% 0% / 0.10); --shadow-xl: 0 1px 3px 0px hsl(0 0% 0% / 0.10), 0 8px 10px -1px hsl(0 0% 0% / 0.10); --shadow-2xl: 0 1px 3px 0px hsl(0 0% 0% / 0.25); } @theme inline { --color-background: var(--background); --color-foreground: var(--foreground); --color-card: var(--card); --color-card-foreground: var(--card-foreground); --color-popover: var(--popover); --color-popover-foreground: var(--popover-foreground); --color-primary: var(--primary); --color-primary-foreground: var(--primary-foreground); --color-secondary: var(--secondary); --color-sidebar-foreground: var(--sidebar-foreground); --color-sidebar-primary: var(--sidebar-primary); --color-sidebar-primary-foreground: var(--sidebar-primary-foreground); --color-sidebar-accent: var(--sidebar-accent); --color-sidebar-accent-foreground: var(--sidebar-accent-foreground); --color-sidebar-border: var(--sidebar-border); --color-sidebar-ring: var(--sidebar-ring); --font-sans: var(--font-sans); --font-mono: var(--font-mono); --font-serif: var(--font-serif); --radius-sm: calc(var(--radius) - 4px); --radius-md: calc(var(--radius) - 2px); --radius-lg: var(--radius); --radius-xl: calc(var(--radius) + 4px); --shadow-2xs: var(--shadow-2xs); --shadow-xs: var(--shadow-xs); --shadow-lg: var(--shadow-lg); --shadow-xl: var(--shadow-xl); --shadow-2xl: var(--shadow-2xl); }

Would like to be able to configure SaaS products based upon the number of users, with equal feature configuration otherwise.For extra credit, it would be spectacular to have 2 types of users. One which counts toward the user limitation for billing purposes, and another which does not count toward the user limitation for billing purposes.Use case: pricing based upon the number of lawyers in a law firm using the SaaS, but allow non-lawyers (e.g. client support staff, administrators, front desk staff, etc.) to use the platform without counting toward the user limitation, since they are not directly contributing to client revenues that are used to establish the ROI of the SaaS, yet are valuable to operations and proper use of the SaaS. HIGHLVL-I-4097

We would like to have a true SaaS control panel where we can edit new and existing SaaS plans/sub-accounts. ✅ If I edit the subscription price - the new price should apply to both new and existing sub-accounts on that SaaS plan. ✅ If I Enable / Disable Products - the changes should apply to both new and existing sub-accounts on that SaaS plan. ✅ If I edit rebelling and reselling - the changes should apply to both new and existing sub-accounts on that SaaS plan. ✅ Same functionality for Complimentary Credit, User/Contact Limits, Subscription Settings, etc. If I want to overwrite a setting for a specific sub-account, I should check a box in the Manage Client settings to overwrite the global SaaS plan settings, not the other way around as we do now.

Possibility to create a whitelabelable knowledge base inside of GHL connected with a ticketing support system.

We need the ability for sub-accounts to access an Agency branded version of the GHL knowledge base. It already exists. Please let us use it to serve our clients better. It would lead to quicker adoption of the platform, faster learning time, which would increase retention rates and scalability.

Currently there is no way to add a coupon code to the payment page on Sub Accounts set up manually. This would be super helpful so we don't have to create different payment plans to accommodate for special offers or discounts.

We would like to see some options for optionally branding sub-accounts, such as the ability to override the agency logo in the top-left corner of HighLevel.Many of our clients don't mind having our branding but some of them would like to use their own logos so their team members don't have to know about how our company helps their business. HIGHLVL-I-1431

Have a way set up for when sub accounts cancel their subscriptions to make them authorize to release all of their phone numbers and have the numbers automatically released. Currently when they cancel their phone numbers remain and still received inbound calls/texts which results in a charge - then results in us getting a complaint or a dispute.