Integrations

Instagram Selective Messages
As the GHL Agency owner I am able to see all subaccounts contacts, Conversations etc... I work in life insurance and have created a great recruiting automation for when people send some of my clients DM's. My problem is that when they connect their instagram/facebook all of the incoming messages from moment of integration are visible to me even if the DM did not trigger the workflow. I understand for most people this would be okay as they are connecting business accounts and no personal messaging will be done through that. Most of my clients have converted their personal accounts into creator or business accounts. So if they are having personal conversations on their accounts (which although it is their business/creator account now it is still also their personal), I will have access to view them. Most of them have lots of their friends and family already following them and reaching out. They wouldn't want to make a separate account strictly for DM's as many already have tons of followers amongst other reasons. It would be great to somehow make an option so that the only messages being brought into the conversations tab in GHL are the ones triggering the workflow only. Anything that does not trigger a workflow, never be added to conversations tab. I could have gotten away with just setting them up as they wouldn't know I can see all DM's but I personally want to respect their privacy and did let them know how it currently works so I won't be moving forward with recruiting automations until I am able to make this private. Solution: Having an option to only add DM's to conversations tab ONLY if they triggered a workflow and not just ALL DM's.
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