Have the ability to select which locations you want custom menu link to show up on. For example, if you are using google sheets that are location specific you want only those locations to see that google sheet. HIGHLVL-I-1950

A must have option is to be able to select all the big features that a client can see or not, one by one. I dont want the client to see everything from the settings when its turned on, same with payments tab and sites tab. Only specific feautures that I want them to see should be shown. The client portal should also be hidden as well as when the automations are hidden, it should hide the "content AI" tab too. They dont need to see those at all. And when client adds a new user, they should be able to choose to let the new user to see all the features that they can, or the business owner can hide some of them based on the role of this new user. But if the business account owner doesnt have access to some features, then neither should the new user.

Whilst the recent enforcement of 2FA (via email) is a welcome addition to the security of High-Level, email based 2FA is unfortunately one of the least secure 2FA methods. So, please add more 2FA options. Including at a minimum TOTP codes (a global standard) that people can use through whatever TOTP App they use. (E.g. Authy, Duo, Google Authenticator, Microsoft Authenticator etc). And at the same time, please: Allow an agency to select what 2FA options they will allow to be used across their clients. Allow Admins of a sub-account to also have this level of functionality to select what 2FA options users in their Sub-Account can use IF the Agency gives it to them.

Ability to bulk add users at the agency and sub-account level.

Ability to track email & sms sent as internal notifications seamlessly within the highlevel platform.

How do I go about creating seprate pipelines for my employees, where my employees can only see their leads and not all the leads.

Allow us to create a template to choose when adding a new user to an account. For example, when I get a client that signs up for my basic package, I have to manually select the permissions for them. Why not allow us to create a pre-built template for each of the different packages we offer?

Can we please have a toggle to turn off the "Launchpad" in either the sub-accounts (Business Profile) or in a sub-account's (User Permissions). The launchpad is great when we first onboard but becomes a massive distraction afterwards. Based on what is already in the suggested posts, this will help solve multiple other requests. Thank you dev team for reading this and I hope you have an amazing day.

We have user's that would like to merge their contact but they don't have the ability to do so. Right now only the agency admin has this ability