[Permissions] Granular Permissions at the Agency Level for Agency Admins/Users
in progress
Log In
B
Benjamin Gallagher
Also granular permissions across sub-accounts! Currently users can only have one set of permissions across all sub-accounts they have access to. This is terrible for, for example, offering virtual assistance to our customers who want to restrict access to these users based on their personal needs.
B
Brandon Mcpeak
As others have mentioned, I am sharing my concern that employees are able to share snapshots. This is a major security risk for any agency building a business on HighLevel.
J
Joel Rduch
Agency Users should be able to get the permission to create sub-accounts. Espacially Agencys which not use the SaaS Mode at all need to set up everyone to Agency Admin who should be able to set up a sub-account. Why don't have the possibility to allow users to create them?
R
Rick Koss
I am new to HL, and as I am setting things up, I just realized that every Agency User has access to everything. I was excited when I found this thread and saw that a fix was in progress. Unfortunately, I'm not so sure anymore, as I am using the newest beta version, and I still can not limit access. As an Agency owner with 30 employees, I do not want all of them to have access to sensitive information. How is this even possible with a system like HL?
Karthik Anand (HighLevel)
Rick Koss: Can you please share the permissions that you're looking for? In Q4, we're doubling down on adding permissions acorss all products.
R
Rick Koss
Karthik Anand (HighLevel) I apologize for the delay but I do not visit this page often. Almost everything is available to everyone, compared to starting with nothing and giving access instead of limiting permission. It is the same for the white label agencies, instead of introducing the Season of AI and letting the agency decide if they want to share that with their customers, it is instead displayed automatically for everyone. The agencies that do not offer AI are scrambling to turn it off and explain to customers why it's not available. HL is an extremely powerful platform for the experienced user but very confusing for new people and employees who do not access it very often. I shouldn't have to worry about entry level employees having access to snapshots and sensitive billing information. If I do not want to display the Sites tab I should be able to hide it without CSS. My customers do not do surveys or quizzes but yet HL automatically turns it on. Please take the granular approach of starting with nothing and allowing the Agency Admins to add versus trying to hide and limit.
R
Ryan Robbins
Need this asap.
N
Nicole Gentles
***URGENT: Agency Users (Users Only not Admins) should not be able to access or see account billing, upgrades, add services for the agency etc. It would be really great for owners to get more help from their team at a agency level but it's difficult when you cannot limit access for users or it does not automatically remove these main criteria. Billing, Affiliate Links, reselling and marketplace.
J
J Gray
Granular permissions for Custom Links would be super helpful
W
WebMyMoney Administrator
This is required, please!
A
Ameet Kang
This feature is being added and we STILL can't control Notification emails from the system?? There's no way?
K
Keith Besherse
Ameet Kang, this is how it is with HighLevel. Often features and bug fixes that are mission critical don't get attention from the developers because new ideas get more votes.
Do you have a list of Ideas Board suggestions which you think would address the notifications email issue?
B
Brandon Fertig
Permissions, even and especially in sub-accounts, are extraordinarily lacking. I don't think it's fair to call them "granular" -- they are not granular at all.
K
Keith Besherse
Brandon Fertig, yes. Granular permissions is the concept. The problem is likely to be that HighLevel will add one layer then mark this as complete yet not have sufficiently granular permissions in any of the core features/functions. We (the users) will then have to come back here for each specific little thing we want more granularity. (And of course we will never get enough votes, surely not 597!)
Shaun Clark, Varun Vairavan, Chase Buckner
Shivam HighLevel, Core Platform, Sales & Marketing
Load More
→