Pause all workflows and domains when account cancels or payment fails
under review
m
mimi rep
Currently the pause account doesn't stop workflows so if someone cancels or has a billing issue there messages will still be auto sent thus incurring more charges to the sub-account user and the agency. Seems the workflows all need to pause when there is a billing issue or cancellation.
Same with domains, why would there funnel/website still work when they haven't paid or cancelled? This should be part of the pause of a sub-account, just like any other web/funnel builder has
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A
Aryan Goyal
Merged in a post:
Disable Workflows and integrations when client ends subscription
K
Kashif Rizwan
Right now when client ends subscription their workflows and integrations are active which keeps recharging them and results in chargeback. Can you please deactive workflows and integrations when their subscription ends pls.
A
Aryan Goyal
under review
P
Paul Read
Isn't this also a HL requirement when you try to delete an account? HL either needs to do it for us, or give us an easy way to do it, like select all->disable.
B
Bharat Potdar
Critically required
T
Tonya Powell
Yes. We need this please. Right now, when someone cancels their subscription, we manually draft each workflow which is time consuming. It would be a great help if it stops the workflows when the account is paused or if there is a kill switch for all workflows.
M
Marketing Homero
This shouldnt be in discussion.
W
William Shaw
I'm on a mission to solve this; it's definitely not intuitive to find a user contact action to initiate or stop a workflow.
B
Babak Bavardi
Yup! We need this to be fixed asap.
K
Kyle Kotecha
Yea, this is a must. Took me a while to realize I was still paying for the text of people who left.
O
Omid Yalie
OMG yes please!!!!!
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