SaaS Mode

HighLevel has empowered agencies and entrepreneurs worldwide. However, the current $97 Minimum Advertised Price (MAP) can make CRM adoption challenging for small businesses in emerging markets like the Philippines and India. Many local entrepreneurs are outcome-driven. We have have heavily introduced HighLevel to online freelancers and VAs in the Philippines and India. It’s time to bring it to SMEs and MSMEs. Local businesses particularly in Asia need practical, affordable solutions to manage leads, book appointments, and automate follow-ups. What if HighLevel could unlock more customers through localized pricing and community-driven partnerships? What We’re Proposing A six-month regional market expansion pilot, starting with the Philippines and potentially expanding to India and Southeast Asia. Regional Pricing: Explore an approved $47/month entry tier or another commercially sustainable regional price. SaaS Resellers: Enable agencies to offer affordable, outcome-focused CRM packages while retaining essential functionality. Affiliate Opportunities: Empower local educators, consultants, and communities to bring new subscribers into the HighLevel ecosystem. Why This Matters This isn’t just about cheaper software. It’s about unlocking new subscribers, increasing recurring revenue, and expanding HighLevel’s presence in underserved markets. A controlled pilot could help validate demand, adoption, retention, and long-term commercial sustainability before expanding further. Our Request Would HighLevel consider exploring a regional SaaS pricing and affiliate growth pilot? If you’re an agency owner, reseller, or business owner who believes this opportunity is worth exploring: Can you upvote this idea to show your support? Share your market, experience and insights under the comments. We’d love to hear how regional pricing could help businesses in your country. Let’s make HighLevel more accessible while growing its global ecosystem! Cody L - Optogrow and Angat Level Founder

It would be great to be able to have the Company Name as the Location name since it currently uses a person's name and my team doesn't always know which company an account is associated with.

Currently, Go High Level only generates receipts for wallet top-ups (including auto-recharges), but does not provide a way to automatically generate invoices based on actual wallet usage. This creates a significant challenge for agencies using prepaid or credit-based billing models. 🔴 The problem: Clients frequently add funds to their wallet (e.g., $300–$800/month) These funds are consumed across multiple services over time The platform does not generate a consolidated invoice for the total usage Receipts are not valid accounting documents in many countries Agencies are forced to manually create invoices, which is not scalable In regions like LATAM (e.g., Colombia), clients require monthly legal invoices that reflect their total spend. Without this, agencies face compliance issues and client friction. ⚠️ Impact: Limits scalability for agencies managing multiple clients Increases manual workload significantly Creates friction with clients who need proper documentation Forces reliance on external tools or manual processes ✅ Proposed solution: Introduce an automated billing feature that enables: Generation of monthly consolidated invoices per client Based on total wallet consumption during a billing period Optional breakdown of services (subscriptions, usage, etc.) Automatic delivery via email and availability in the client portal 💡 Ideal workflow: Client adds funds (wallet / auto-recharge) Client consumes services throughout the month At the end of the billing cycle 👉 The system automatically generates one invoice with total usage 👉 The invoice is sent to the client and stored for download 🚀 Why this matters: This feature is essential for agencies operating at scale and in regions with strict accounting requirements. It would significantly improve operational efficiency, client experience, and platform adoption for international markets.

We are offering GHL in SaaS-mode to our German clients. The translation is very bad. We need to be able to customize the translation. We suggest offering your SaaS-clients the option to edit a data-base. The data-base should include all text-fields and we could edit the translation, then upload the correct translation. Especially Germans are very picky and in the end, it is bad reputation for us. For example, the word "back" is translated in a way, that it means the body-part. However, the translation in German is very different and cannot be translated in that way. Instrad of "Zum Rücken" it needs to be "Zurück". We hope to receive a solution for this soon. Thanks.

Allow an agency to default Offer WordPress reselling to No, instead of having to turn it off manually on each location.

We need a way to create custom designations for subaccounts that cannot be changed or seen by the account admin/user. I have an automation that assigns an account number to each account. This same account number is used in ad accounts, analytics platforms, and other accounts to make it easy to find and reference accounts. I currently put that in Business Profile under "Friendly Business Name" since that's what I can search in the dropdown. The problem is that clients keep changing that, and there's no way to stop them. I simply want another field, "Internal Business Name", right next to "Friendly" and "Legal" Business name, that takes precedence in the dropdown over the other two, that client accounts cannot edit.

Currently, GHL sends us a receipt every time there's an automated recharge for messaging credits. It would be great if our sub-account receives a receipt everytime they get charged too, just like how they get a receipt for their monthly subscriptions. They should get a receipt for wallet recharges.

I think it would be great to offer specials/coupons for Saas plans in order to attract more users. I do believe this is something High Level is currently working on, but I'm not sure.

Would be great to have a quarterly option for the Saas Configurator. A lot of Saas companies bill quarterly. It's a nice midway point to give a discount without someone having to pay the full year upfront.

While I am very thankful for SAAS V2 for all my new accounts, I have several old accounts that are not on SAAS that I have to bill manually for any usage. It would be great to be able to upgrade an existing sub account to the SAAS V2