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SaaS Mode

Release phone numbers when sub accounts cancel their subscription

Have a way set up for when sub accounts cancel their subscriptions to make them authorize to release all of their phone numbers and have the numbers automatically released. Currently when they cancel their phone numbers remain and still received inbound calls/texts which results in a charge - then results in us getting a complaint or a dispute.

in progress

Allow Free Level SaaS Plan So We Can Still Use Rebilling on Pro Bono Accounts.

We have a few pro bono accounts that we would love to give truly free to the client but our only option is to give them the account for $1/month or $10/year which is the minimum available on SaaS Plans and then give a 365 day free trial, but they still get billed after the year expires. The main issue is, we want to have these free accounts for select clients we work with but we need to have them on SaaS Mode so we aren't also paying for their phone/email/etc usage.

Rebilling and Revenue Reporting

Ability to pull a report showing revenue generated from rebilling, such as twilio, mailgun, yext, wordpress etc.

in progress

Coupons For Saas Plans

I think it would be great to offer specials/coupons for Saas plans in order to attract more users. I do believe this is something High Level is currently working on, but I'm not sure.

under review

Use Company Name for New SaaS Location

It would be great to be able to have the Company Name as the Location name since it currently uses a person's name and my team doesn't always know which company an account is associated with.

planned

Automatically turn on options for new accounts

We charge all of our accounts manually via Stripe. Then we have to go in and turn on SaaS mode to rebill (we have forgot sometimes), and then we have to manually turn on every single rebilling option individually. We should have a way turn on rebilling in bulk for locations but also, mainly, we should have a setting where all new locations come with the rebilling for everything already turned on for them. We want these accounts to just not be functional without a credit card in them, unless the agency turns this OFF. We have a headache organizing this right now

Create SaaS Account when Payment is via PayPal

Currently when a customer signs up for our SaaS plan and they pay with PayPal, it doesn't automatically create their SaaS account. This is a problem for sure. It would be a GAME CHANGER to have the automatic account creation when people pay with PayPal as well.

Ability to ad SEPA Direct Debit as a payment method for SAAS Mode payments

In Europe no one really uses credit cards so it would be great if we had the option to let our clients pay with their banks via SEPA (which Stripe already supports)

Turn off Wordpress

Allow an agency to default Offer WordPress reselling to No, instead of having to turn it off manually on each location.

Sub-Account Location Switcher: Sorting, Filter, or Categorizing?

I mean it's self-explanatory how helpful the search option is but I can't be the only one thinking... "There's gotta be another way to sort through this?" Yes, via Agency View, the list of sub-accounts can be filtered and sorted which is awesome for someone who's constantly WITHIN sub-accounts, it'd be helpful for this sorting option or something similar to be available for the location switcher. Anyone agree? Please upvote.

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