SaaS Mode

It would be awesome to create Customized Launchpads. ➕ Add a "Customize Launchpad" tab in the Agency settings. ✅ Let us create several launchpads. ✅ Let us add a launchpad to a SaaS plan like we can with a snapshot. ✅ Let us select the steps / features in the launchpad. If you wanna go crazy with this (which would be awesome), create a High Level version of userflow.com .

Will you guys be adding a 'Favicon' option to customise for the app? Or even just the highlevel 3 bars. Would of course be awesome if we could link our own favicon for the browser tab. HIGHLVL-I-286

When HL systems go down we can sometimes find a mention on a status page like Better Uptime, other times we need to go through the FB Group to find a post that might mention what is happening. The last few days with Cloudflare outages is a good example...also when updates are pushed and things break. Our customers would like to be able to know what's wrong when things don't work, and an Uptime or Status page mentioning various core services and systems with their status and uptime would be very helpful for them to reference. (a page we can link to from our own sites or embed or host on a subdomain)

HIGHLVL-I-3692

Currently the only deletion option for sub-accounts is to delete in 24 hours. I'd like to be able to set a sub-account to delete on a future date. Use case: When a SaaS client cancels their subscription, I'd like to trigger a workflow that automatically deletes their entire subaccount in 30 days. This would also allow us to create "win-back" campaigns that urge them to reactivate their account before it officially deletes and they lose all of their work.

This is a recurring issue, often raised during Town Halls, especially for agencies offering white-labeled SaaS. The core problem isn’t whether GHL is technically white-labeled. The issue is the lack of agency-level control when new features are pushed live to clients without our knowledge or consent. As white-label providers, we are the face of the platform. We are responsible for client experience, communication, and support. Yet when new features suddenly appear in sub-accounts, without warning, we’re forced into a reactive position, answering for changes we didn’t approve or even know about. What we’re asking for: ✅ 1. Centralised Feature Release Control ➕ Preview upcoming features ➕ Test in a demo account or sandbox ➕ Approve or reject feature rollout and the ability to select SaaS Plan ➕ Ability to delay/hold back features until we’re ready ✅ 2. More Granular Permissions / Packaging ➕ Let us define exactly which features and "sub-features" are included in our SaaS packages ➕ Keep the existing sub-account override system, but allow global-level defaults ➕ Much more granularity. So we can build clean, focused offers without feature bloat ✅ 3. International White Label ➕ Once the translation system is improved (a separate request), we want to control when new features go live based on language readiness ➕ This way, we can avoid launching untranslated features to clients, which breaks UX and looks unprofessional ➕ Even if it means delaying rollout until the translations are available We 100% respect that this is your platform, and you have full freedom to innovate and grow. But if the intention is to support true white-label SaaS resellers, then agencies must be able to control the product our clients see. This is a critical request for serious SaaS agencies who rely on GHL to deliver a stable, branded, and trusted platform experience. 👉🏼 Please add your opinion if you are a white labeled Saas Agency

To have an account where businesses can have their own sub-accounts within a sub-account. I would call this a Sub-Agency Account. I'm working with two companies and one has agents and the other has locations for which they want them to have their own accounts. They want to have access to these accounts to see how different locations are doing or assist their agents. It would be nice if their account portal allowed them to select each location/agent account in the same way we switch through our sub-accounts. Currently, I have to set them up with multiple different accounts and provide a primary admin, access to each. Currently, to do this they need to pay and set up each account separately which also complicates the sales process. Let me clarify the requirements and proposed solution: Current situation: These companies have multiple agents and/or locations Each agent/location needs its own account Company management wants to access and monitor all their sub-accounts Currently, we need to set up separate sub-accounts and provide admin access to each The system doesn't allow the purchasing of multiple sub-accounts at once. Desired functionality: A main company account that can access all their own sub-accounts Ability to have the primary company switch between sub-accounts easily, similar to how we switch between current agency sub-accounts Eliminate the need for Admins to log in and out of multiple accounts Proposed solution: Create a multi-tiered account structure with the following levels: Agency level-(top tier) -Sub Agency Level (Middle tier) -Sub Agency-Sub Account Level (bottom tier) Here's how this structure would work Main account for each business (Sub-Agency Account) Has an overview of all locations and agents (Sub-Account) Sub Agency Admin can access and switch between all their connected sub-accounts (locations and/or agents) Allowing Saas Agency Account the ability to group package sub-accounts. If it's already possible I would LOVE to know. Thanks.

Would like to be able to configure SaaS products based upon the number of users, with equal feature configuration otherwise.For extra credit, it would be spectacular to have 2 types of users. One which counts toward the user limitation for billing purposes, and another which does not count toward the user limitation for billing purposes.Use case: pricing based upon the number of lawyers in a law firm using the SaaS, but allow non-lawyers (e.g. client support staff, administrators, front desk staff, etc.) to use the platform without counting toward the user limitation, since they are not directly contributing to client revenues that are used to establish the ROI of the SaaS, yet are valuable to operations and proper use of the SaaS. HIGHLVL-I-4097

Many agencies and growing businesses are currently stuck between limited-user plans and expensive higher tiers. A $197/month plan with 10 users would perfectly fill this gap and support scaling teams without forcing early upgrades. Many growing teams need more users but are not ready for higher-cost plans. Proposed: 10 users $197/month Full access to core features This will support scaling agencies, reduce churn, and improve pricing flexibility. 👉 Please upvote if you need this option.