SaaS Mode

It would be awesome to create Customized Launchpads. ➕ Add a "Customize Launchpad" tab in the Agency settings. ✅ Let us create several launchpads. ✅ Let us add a launchpad to a SaaS plan like we can with a snapshot. ✅ Let us select the steps / features in the launchpad. If you wanna go crazy with this (which would be awesome), create a High Level version of userflow.com .

Many agencies and growing businesses are currently stuck between limited-user plans and expensive higher tiers. A $197/month plan with 10 users would perfectly fill this gap and support scaling teams without forcing early upgrades. Many growing teams need more users but are not ready for higher-cost plans. Proposed: 10 users $197/month Full access to core features This will support scaling agencies, reduce churn, and improve pricing flexibility. 👉 Please upvote if you need this option.

We need the ability to apply tax (GST/VAT) to re-billing charges, both SMS/email and AI. Without this re-billing is unusable to anyone outside the US that wants to be compliant for tax.

➕ Create a new tab in the agency-level settings called "Centralization". ✅ Let us create several centralization's within our agency. Add a "Create centralization" button. Then let us select a "master sub-account", the sub-accounts we want to connect and what features we would like to centralize. ✅ Add a option for franchises, groups and chains to make this a standard. A "Apply to all" button or something like that. Then let us select a "master sub-account" and what features we would like to centralize. Also, let us adjust the centralized feature for each sub-account for flexibility. 👆🏼 This is btw the feature I would use, since we will create a dedicated $497 account for the plumbing group with 450 plumbing companies we are helping. Features we would like to centralize: 🔨 Create new product / update product 🔨 Ability to schedule media posts 🔨 Ablity to update Global Website sections across 🔨 Centralized dasboard, stats and reports 🔨 Centralized pre-sets of colors, saved buttons, media library, etc 🔨 A easy way to share resources like workflows, etc? 🔨 A dedicated template library? Other features that can be centralized?

We would like to see some options for optionally branding sub-accounts, such as the ability to override the agency logo in the top-left corner of HighLevel.Many of our clients don't mind having our branding but some of them would like to use their own logos so their team members don't have to know about how our company helps their business. HIGHLVL-I-1431

Currently, we don't have a way to confirm or see what system emails were sent. This is a bit of a pain to troubleshoot when someone says they haven't received the email.

Pretty big new feature request, but having a workflow builder at the agency level that can connect with the agency sub account would be very helpful for managing subscriptions and account access.

Here are a few ideas for upgrades to the current SaaS mode:1. More than 3 SaaS plans (preferably unlimited).2. Have a way for SaaS users to change their plan or cancel in their billing settings and let us make our own description of what is included in each plan to show here in billing.2a. Give us the ability to control what SaaS plans they can switch to in the billing settings.2b. Let us create a required form for SaaS users to submit if they are trying to cancel that includes the ability to downgrade to a cheaper plan. 2c. Agencies should be able to choose if users have the ability to change plans or cancel in settings, it should not be a required feature.3. Let us "impersonate" any SaaS user and see the app as they see it.4. Give us the ability to turn off some features completely so that no SaaS plan has them.5. Let us create our own banner popups that show for SaaS users.6. Give us the ability to disable certain settings in the settings menu for SaaS plans if we don't need our users to be able to access them. Also, I'd love to be able to add custom menu items to the settings menu, not just the main menu.7. There needs to be a way to fully disable features that SaaS accounts lose access to. For example, if a user cancels their subscription or downgrades to a plan that doesn't have workflows, they will not be able to view workflows anymore but the workflows will still actually work. This is not okay.8. We need some sort of system for managing and sorting our sub accounts. Filtering by SaaS plan would be a good start. Also, would love the ability to be able to select multiple SaaS accounts and bulk edit them (like adding or removing feature permissions). HIGHLVL-I-5285

just like ghl center but more simple info and with not branding, that would minimize support contact for agencies :)

Tired of sub-accounts draining your agency balance with no consequences? 💸 It’s time for a SMART, FAIR system that protects agencies AND holds clients accountable! 💪 🔴 CURRENT PROBLEM Sub-accounts use premium/paid features even with $0 balance, charging the agency. No debt tracking when they spend your funds. Agencies lose money if sub-accounts never top up. 🕳️ Zero automation to recover costs! ✅ THE PERFECT SOLUTION A two-layer protection system: Block spenders + Auto-debt collection! 🔒 Default SAFE Mode (for agencies): Block premium features if sub-account wallet = $0. No surprise charges to your balance. ⚙️ Flexible Backup Option: Toggle in Settings: "Allow agency balance as backup" ✅/❌. If enabled: Auto-negative balance: Sub-account spends? Wallet shows debt (Ex: -$50 🔴). Custom limits: "Max negative allowance: $______". 📝 Auto-repayment: On recharge, system collects debt first (Ex: Add 100 →Finalbalance: 100→Finalbalance:50 ✅). 📊 Transparency & Alerts: Real-time sub-account notifications: "⚠️ Low balance! Top up to use premium features." 🔔 "You’ve used $50 from agency funds. This will be deducted on your next recharge." Detailed reports: Sub-account spending + debt history. 📋 🌟 KEY BENEFITS 💰 Full financial control: Clients pay their share, agencies recover costs automatically. 🛡️ 100% protection: No unauthorized spending or unpaid debts. 🤖 Hands-free automation: No manual chasing for payments. ✨ Customizable: Strict blocking OR "credit mode" – you choose! 🚀 HOW IT WORKS Default: Premium features disabled if $0 balance. If "Backup Mode" is ON: Sub-account spends → balance goes negative. Next recharge → debt auto-deducted. Total transparency: Alerts + reports for everyone. 🙌 WHY VOTE FOR THIS? If you want: To stop being your clients’ "free bank" 🏦. A fair, automated system with no revenue leaks 💸. Flexibility without risk 🤝. ⬆️ UPVOTE TO MAKE THIS HAPPEN! ⬆️ 👇 Comment if you’ve lost money this way or suggest improvements!