SaaS Mode

Ability to Create a Sub-Agency-Sub-accounts
To have an account where businesses can have their own sub-accounts within a sub-account. I would call this a Sub-Agency Account. I'm working with two companies and one has agents and the other has locations for which they want them to have their own accounts. They want to have access to these accounts to see how different locations are doing or assist their agents. It would be nice if their account portal allowed them to select each location/agent account in the same way we switch through our sub-accounts. Currently, I have to set them up with multiple different accounts and provide a primary admin, access to each. Currently, to do this they need to pay and set up each account separately which also complicates the sales process. Let me clarify the requirements and proposed solution: Current situation: These companies have multiple agents and/or locations Each agent/location needs its own account Company management wants to access and monitor all their sub-accounts Currently, we need to set up separate sub-accounts and provide admin access to each The system doesn't allow the purchasing of multiple sub-accounts at once. Desired functionality: A main company account that can access all their own sub-accounts Ability to have the primary company switch between sub-accounts easily, similar to how we switch between current agency sub-accounts Eliminate the need for Admins to log in and out of multiple accounts Proposed solution: Create a multi-tiered account structure with the following levels: Agency level-(top tier) -Sub Agency Level (Middle tier) -Sub Agency-Sub Account Level (bottom tier) Here's how this structure would work Main account for each business (Sub-Agency Account) Has an overview of all locations and agents (Sub-Account) Sub Agency Admin can access and switch between all their connected sub-accounts (locations and/or agents) Allowing Saas Agency Account the ability to group package sub-accounts. If it's already possible I would LOVE to know. Thanks.
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New Feature
Feature Request: Option for Sub-Account Owners to Control Agency Access
I hope this message finds you well. I wanted to raise a potential enhancement that I believe could add significant value to the GoHighLevel platform, particularly for agency users like myself and the clients we serve. My Use Case: As an agency, I provide GoHighLevel services to a variety of clients, helping them set up their systems, workflows, automations, and marketing tools. A potential client has expressed interest in using GoHighLevel but has concerns regarding my ongoing ability to access their sub-account after the initial setup is complete. While my clients appreciate the support I offer, some have requested the ability to block or limit agency access when it’s not needed, especially when they want full control over their data and account operations. Feature Request: I’d like to suggest a feature enhancement where sub-account owners are given the option to block or revoke agency access to their sub-account directly from their own dashboard, without impacting the agency’s overall functionality. How It Could Work: Agency Access Toggle: A simple toggle or permission control for the sub-account owner to temporarily or permanently disable agency access to their account. Granular Permissions: This feature could allow the sub-account owner to control which sections of the system the agency has access to (e.g., CRM, automation, funnels, etc.). Reversible Access: The option for clients to re-enable agency access at any time if they need further support, making the feature flexible while maintaining control over their data. Why This Is Important: Privacy & Security: As more businesses prioritize data security, providing sub-account owners with the ability to manage access control is in line with modern SaaS trends and industry standards. This would reassure clients who may have strict privacy policies. Client Trust & Retention: Giving clients the ability to control access builds trust and could improve client retention. Clients would feel more secure using GoHighLevel knowing they have the power to manage who can access their data. Alignment with Other Platforms: Many leading SaaS and CRM platforms offer similar granular permission settings, and implementing this would help GoHighLevel remain competitive and align with evolving customer needs. I believe that implementing this feature would enhance the flexibility and security of the platform while maintaining the ease of use and support that GoHighLevel is known for. Please let me know if you’d like to discuss this further or if any additional details would be helpful. Thank you for considering this suggestion, and I look forward to hearing your thoughts!
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New Feature
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