Calendar

User availability is not being used properly at the calendar level when the calendar has availability wider than the user availability. Ex attached. The user is not available until 10AM on Tuesdays and 8AM availability is showing up on the booking link.

when an appointment is scheduled using the booking link, if the lead deletes the appointment, there is no notification or trigger created. this leaves the user not knowing the appointment is cancelled.

Time Zone Selection is not apparent to 90% of users resulting in missed calls and confusion. Can it be set up as a mandatory selection option instead of having a default?

Only one invoice should be sent to client when they choose multiple services!

When we create a locked window on the mobile application and set it up like this: Start date and time: July 1, 12 pm End date and time: July 31, 1:00pm The weekly display shows us a view that makes us understand that we have blocked the 12-13:00 slot for every day from July 1 to July 31. However, that is not what actually happened. This configuration blocks ALL of our availability, from July 1 at 12 p.m. until July 31 at 1 p.m. So, this means that I am not available at all for the whole month of July, which is not what the weekly view shows us. This is disruptive and makes it much more complicated for customers to understand the calendar. The ideal is to ensure that when you create a blocked window with these configurations, it only blocks the hours between 12 p.m. and 1 p.m., and not all the availability.

Is there a way to block a contact from booking appointments on a GoHighLevel Calendar? I made an automation when a contact has the "Blacklist" tag to set the appointment status as cancelled, but this doesn't cancel or delete the appointment. Is there a way to do this?

On the mobile app, is it not possible to change the status of an individual appointment if it re-occurring. This is possible on the website.

When a subaccount user selects Settings > My Profile > Private Mode for Synced Events > "Hide event details" (When turned on, only you can see your third-party calendar details, and others won't be able to.), then Agency Admins and the Agency Owner still have full visibility of all their calendar event details. I don't believe this is very ethical. We encourage our clients to connect their calendars in their subaccount, saying that it would work in their advantage, as we'd be able to create a dedicated calendar for them in our system that would sync their "availability" with their appointment booking page (knowing full well that that's not all that GHL will do - as all of their actual event details would end up being visible to any Agency Admin that has access to the subaccount in question, as well as always to the Agency Owner). That is obviously not how it should be and not how we'd like to operate with our clients. None of our clients know that GHL is behind our system, or that we're able to see everything that's on their calendars. They just trust us. NO ONE should ever be able to see a user's calendar event details (without the user even being aware about it) if the user has toggled on "Hide event details". This coincides with what was asked by Royce in the following idea post ( https://ideas.gohighlevel.com/conversations/p/privacy ), which references users being able to hide their (SMS, WhatsApp, Email) conversations from the Agency Owner (or from any Agency Admin for that matter). The "Hide event details" should also be selected by default and not be able to be toggled off by any user that has "Enable Login as" enabled under the "User Management" settings in Agency > Settings > Team - even if they're an Agency Admin or the Agency Owner. Only the user should be given the right to decide to whom and when they'd like to reveal any of their confidential information/exchanges.

When an appointment status is changed to cancelled, a notification is sent out to the client, however the client still receives reminders about their "upcoming appointment". These are not user-created workflows, they are the newer automated reminders set in the calendar notifications module. Because of this, I am not able to see where the bug may be. (The reminders are still sent even if the appointment is deleted, last resort. Reminders continue until the originally scheduled date and time is reached.) Can you guys fast track a fix for this? Thank you for all you do.

I created appointment button link in my email template. When tested by sending to an email. Clicked on the book now button but instead of opening the calendar it gives the error http://""/. Check the pictures for the reference. Need the solution