C
Charles Higgins
Description:
Allow full customization of POS receipts—both printed and digital. Businesses should be able to edit the layout, branding, messaging, and include custom fields such as thank-you notes, return policies, social media links, promo codes, or loyalty program info.
Why it's valuable:
  • Enhances brand consistency across touchpoints
  • Provides marketing and upsell opportunities on every receipt
  • Improves communication of key info like return policies and promotions
  • Creates a more professional and personalized experience for customers
Use case:
A boutique wants their receipts to include a personalized thank-you message, a QR code linking to their Instagram, and a promo code for the customer’s next visit. They set up their template in HighLevel and it automatically applies to all POS transactions—both digital and print.