Support for Professional Email Inbox Using Custom Domains
in progress
K
Karthik
We’re adding support for a native professional email inbox that lets users send and receive personal business emails (e.g., you@yourdomain.com) —without needing third-party email services.
Key Highlights:
Users can create and assign custom email addresses from their domains.
Messages will only be visible to the assigned user unless the email is inactive or deleted.
Admins can manage address status, forward messages, or delete mailboxes with handling options.
DNS and domain verification are handled automatically behind the scenes.
This unlocks a full inbox experience natively within the platform—great for client-facing roles, internal teams, or personal business communication.
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N
Neil Howell
It would be great to see this feature available, can you provide a simple update, maybe expected timeframe considering this is now over 12 months since last update.
K
Kenneth Lopez
Karthik this update was May 15, 2025?! Its been over a year and 2 months and still dont have this? I love all the stuff ghl does but EMAIL? Basic Email Functions we dont have in 2026??? We have AI clones but no dedicated email inboxed for each team memeber ???? the math aint mathin
K
Kenneth Lopez
Sales & Marketing
K
Kenneth Lopez
WE NEED THIS ASAP!!! ETA???????
K
Kenneth Lopez
HighLevel Support Karthik Anand (HighLevel) Karthik
B
Bob Zhang
Hello, when would this feature be out?
K
Kenneth Lopez
Bob Zhang Karthik they said it was coming soon in may of 2025 ... still nothing !
H
Homero Perez
Is there any updates of this? will be one of the biggest releases of 2026.
Prakhar Agrawal Sales & Marketing
R
Robert Sadowski
When is this going to be updated with IMAP, POP3, SMTP ?
B
Bob Zhang
Hello, I am curious to know where this feature is at?
J
Jeromy Waunch
Will this allow us to block incoming SPAM or fishing messages? To protect our sub accounts from the "I'd like to get to know you, click this link" fishing attempts.
K
Keith Besherse
Jeromy Waunch, there is a template for that workflow. I made mine based off an idea on the official HighLevel YouTube channel for Instagram. Here is mine which works for email. Spam detection and set inbound Do Not Disturb (DND) using AI, https://youtu.be/3SBVMjg-tCc
S
Sales & Marketing
Merged in a post:
✅ Ability to Create Professional Branded Email Addresses (e.g., name@domain.com)
I
Iver Aune
We’d like to request a feature enhancement for the LC Email System to support the creation of fully branded and professional email addresses.
Currently, the system allows us to create email addresses in the format name@post.domain.com. We would love the ability to create and use email addresses in the standard professional format: name@domain.com.
C
Chris Pope
Please advise on likely timescales guys! This is crucial for our business!
K
Kenneth Lopez
Chris Pope they said it was coming soon in may of 2025 ... still nothing !
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