Mark as spam in conversations
planned
S
Super User
Can we add this into the conversations? This will help solve contacts that are spams. If they are marked as spam then all their future correspondence including SMS, emails, and calls are filtered. By filtered: calls will not ring on our end, emails and sms will not show on the conversations tab but will be kept on the contacts hidden for database purposes.
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C
Cornelia Fischer
It is essential to be able to mark spam emails as such. These must then be automatically removed from the contacts. To do this, we also need a blacklist so that I can also explicitly enter the main domain (* @domain .xy) as spam.
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Isaac Dibb
Any update on timeline? We NEED this. I have hundreds of clients getting an absurd amount of spam, and we need a way to weed this out completely.
Would also like to see the spam be able to added as spam then delete the contact.
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Andrew Davis
Looks like this was implemented. Go to DND section for contact and click DND Incoming
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Aaron DeBenedetto P
YESSSSSS. Just like Gmail. Mark as spam, block number, and delete.
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Keith Besherse
Aaron DeBenedetto P, not delete. I would like a separate smart list for black listed. The contact stays in the database but is no longer in the smart list "All" and all automations are prohibited.
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Keith Besherse
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Keith Besherse
I would want to use this group email address in the filter of an inbound email trigger.
Chase Buckner Shivam HighLevel Sales & Marketing Core Platform
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Keith Besherse
RevEx Group Core Platform Sales & Marketing Shivam HighLevel
According to this announcement, if a contact is banned by 3 communities they are permanently banned across Kollab, https://youtu.be/tnGlbfCmR_M?si=dXXYpa_6y-9sTTVg.
Question: Do they still show up in our Contacts if they apply to join?
OR - Does HighLevel screen them out before releasing their form submission to the community members list and account CRM?
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Onur Ibrahim
essential feature. probably the biggest timesaver you can currrently offer
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Inger Glasper
I'm glad this is planned, Thank you
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Elliott Rashed
Glad this is planned, thank you!
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Mark Adair-Rios
The amount of spam in the system is so ridiculous. Because any email address can be created at will and spammers can find out if the domain is on GHL, spammers can basically create an email address And at will and it comes through. And why the hell isn't there an Email event to trigger a workflow when an email comes in?
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Keith Besherse
Mark Adair-Rios, exactly!
Chase Buckner, why is there no trigger/filter for inbound email?
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