Mark as spam in conversations | Voters

Mark as spam in conversations

planned

Super User

Can we add this into the conversations? This will help solve contacts that are spams. If they are marked as spam then all their future correspondence including SMS, emails, and calls are filtered. By filtered: calls will not ring on our end, emails and sms will not show on the conversations tab but will be kept on the contacts hidden for database purposes.

May 4, 2023

John Betterr

The amount of spam is insane. However, this feature SHOULD NOT be released as a standalone.  That is short-sided.  There needs to be simpler disposition than tagging.  People create what they think should be the tag, rather than a set list of dispositions.  
This should be part of a disposition feature.... designed as rapid single click.  and used for outbound and inbound.
The disposition feature also needs to be made available in call reporting.  Rapidfire - listen to recording then disposition the call. 
I feel like GHL is so enamored with all big new AI stuff that it can't do the most simple basic things that a CRM should do, that are truly valuable. 
How is anybody getting good data? Honestly do people not realize that with a disposition feature you dramatically, and i mean DRAMATICALLY improve data. 
I've been wanting this for 4 years.  And instead GHL releases hundreds of infinitely less useful features, than a single configurable dropdown.  
This 100% democratic approach to improvement is honestly stupid.  Sorry, I've had it with the belief that whoever gets the most votes = best idea.
The spam disposition needs to be a little more sophisticated than the other dispositions.  It should not allow calls and SMS from that phone number in the future.

Keith Besherse

John Betterr I think I agree with everything you said. But you used so many words, I think I got lost part way through. Could you clarify "dispositions"? Is there another suggestion on the ideas board that articulates the request more clearly?

Timothy Craggette

I am starting to have clients complain about SPAM.

Keith Besherse

must be in LC mobile app

Moana Robinson the Sassy Stylist - B Styled for Life

this is important...

G J

Sales & Marketing: Need inbound spam filtering options asap.

Michael Brant

We really need this feature. I'm not only getting spam texts, but I'm getting charged for them.

Losita Bhattacharya

This post was made on the 4 May 2023 and now it's 1 Oct 2024 and a simple and important thing like this is not resolved. It would be great if we knew when this is planned to get resolved?

Jordan Wheeler

It makes no sense to have an email platform where we cannot block spammers.

Jordan Wheeler

It's shocking that an email platform would overlook this essential feature.

Philip Baum

It would be cool if we can have a white list/black list carrier companies somehow. ATT is fine, T-mobile, verizon, etc... but xyz company (Maybe even using high level LOL) can not call our phone numbers. The problem is overseas call center or robo callers do not care about a Do Not Call registry. So stop the spam at the carrier level. This could be crazy but we gotta figure something out. My personal line gets 20-30 scam likely calls a day.

Also there are ways for data scraping on google biz profiles and other data sources. Its way to easy to spam call these days so we should have easy methods to combat it

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