Helpdesk / Ticketing
in progress
r
ray@weblainchlocal.com
For our clients, when thinking of a CRM a helpdesk / ticking feature would help make GHL a full service CRM System similar to Hubspot.
HIGHLVL-I-2584
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Core Platform
Hi everyone,
Thanks for the post, votes and comments.
Lets discuss further on your use cases.
Please book your slot here: https://api.leadconnectorhq.com/widget/bookings/workflow-team
C
Chris Jeong
Great that it's in progress
T
Tim Livingston
Fantastic to see this updated to IN PROGRESS! Thank you... thank you... 🙂
P
Prasoon Dadhich
updated the status to
in progress
C
Cristian Droescher
Please add this already!!
J
James Meyer
I made this comment to support last week. Maybe they will do something about it now 😀
M
Marco Vantroba (Admin)
this is the second-most voted feature request. @highlevel: Whats going on?! ;) 5years... comon.. should we really chose something else?!
J
Julius Wiedemann
Would be very helpful. My workaround ATM are custom objects but custom objects automations are still in beta and actions / triggers are missing. API + custom code skills are required ... But it's not possible to filter conversations based on objects...and sort / filter objects inside of the contact is also not possible....Could be a mess in the future after creating hundreds of tickets/ record ids...my workaround is removing relations after the ticket is closed + safe contact email as custom field inside of the object
O
Oliver Sutton
What is the update here
J
Jose Maldonado Admin Acct
Please, push this out soon!!
T
Tamer Mahfouz
Bumping this after GHL Summit! Devs said they listen to comments and upvotes so here's a +1
If not retrofitting pipelines to be able to handle ticketing then creating a ticketing solution inside of GHL itself would be awesome. I know there are ticketing solutions out there but being able to whitelabel and offer a ticketing solution in a snapshot (as well as take advantage of it internally) would be out of this world.
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