Whatsapp

Whatsapp call are needed as it is the main form of contact abnd way to touch up base with latin population.

Specifically on WhatsApp, attachment URLs are not found in workflows or API. Urgent need, this makes us unable to process any kinds of attachment. I'm fine with paying $20 per mo for leadconnector's WA, but atleast make images available. Been using unreliable & unofficial WA integrations due to this issue..

Please, we want to schedule WhatsApp bulk action messages instead of sending them directly. Also, drip mode is important, similar to workflow bulk action.

Please add feature that every Staff member can have their own WA number to chat from wihtin GHL

Hello, I am a teacher specialized in automation and AI, and I use Go High Level (Agency plan) to create AI agents. However, I'm experiencing a major limitation because Go High Level doesn't pass message attachments (such as audios, videos, and PDF files) through the output webhook. This is essential for me to be able to integrate and process these types of media into my automation flows. I've tried using the variables {{message.attachments}} and {{ message.id }}, but they return empty. Specifically, due to the WhatsApp/Meta integration with GHL, I'm unable to use the webhooks provided by Meta itself. Even trying to solve this with inbound webhooks, it doesn't work, because I need to continue using the “Customer Replied” trigger in GHL. In addition, since the WhatsApp integration via Meta → Go High Level and the official WhatsApp Cloud API (with an app on Facebook Developers) cannot coexist, I can't work around the problem using the Meta API directly. In other words, I have to choose between creating and managing my own app on Meta to send and receive messages or connect via Go High Level. Using both simultaneously is not possible. What I need in the automation flow is very simple: Customer Replied → Outbound Webhook → I need all message parameters to be correctly passed on, including body, id, and attachments (audio, video, PDF). It should be noted that the attachments must be passed on as a media link, because if only the attachment ID is forwarded, I have no way of obtaining the file via the Meta API. This is because, when connecting WhatsApp to GHL via Lead Connector, it is not possible to use the Facebook Developers app to access the Meta API. I really appreciate the help in resolving this limitation, as it's critical for the AI agents and automation flows that I build on your platform. Thank you very much.

This should be no different to facebook, instagram, gmb (whatever it now is), tiktok etc and emails. WhatsApp should be included within the subscription cost!

We have folders for templates, which are great! But we are not able to use them from the "Send WhatsApp Template" page. - Can we have the ability to view folders here?

So the company I am working with has multiple numbers for the sales office, accounts office, and maintenance office. I am trying to set up the whatsapp automation for them but their is an issue that the whatsapp integration can only hold 1 whatsapp business number is there a way you can increase that limit and have multiple accounts in one subscription. because if not my client will have to pay for multiple sub accounts and multiple whatsapp subscriptions.

📸 Image & Video Recognition: If someone sends a video or image and asks, "Do you have this service?" – we can pass this info to OpenAI for image recognition, processing & tagging ! 🗣️If they talk on voice, we can pass mp3 to AI for transcription. 🚀 Extract insights instantly - to streamline responses & improve customer interactions! Actually need this for ALL channels but WhatsApp is the most Urgent Ask.

We cant compete with manychat or anyother whatsapp tool integration because in the automation we cant see how many leads clicked in each button in the whatsapp message. Thats 101 tracking and analysing a good template message.