So client know who they are talking to despite facing 1 number

Add an option to automatically attach custom field for staff signatures (e.g., “– Jane | Account.Name”) to all WhatsApp messages sent in Conversations.

Set signatures at the user level preference, support merge fields, and toggle by channel for seamless branding and accountability—no more missed sign-offs!

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Thank you for reaching out! [Staff reply content here]

[ – {{user.full_name}} | {{account.name}} ] *custom field like in AI reviews sign-off