incoming and outgoing whatsapp statistics
C
Caterina Abbrescia
I'd like to know how many WhatsApp messages a sub-account is sending and how many the account receives. It would be great to have something similar to the emails and SMS message statistics, and also in the agency view under Sub-accounts.
Right now, it seems like we can only see how many messages have been sent per workflow.
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E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Our clients ask about WhatsApp metrics constantly. The workflow view only shows part of the picture since customers reply directly too. Having proper send/receive counts would save us from piecing together reports manually.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Really need this for client reporting. Right now we have to manually track WhatsApp volume which is a pain when trying to show ROI or justify pricing tiers.