It would be incredibly valuable to have a detailed WhatsApp messaging report similar to the existing SMS analytics.
This report should include a breakdown of messages sent by source, differentiating between:
✅ Manually sent messages (via Conversations)
✅ Automated messages (via Workflows)
✅ Bulk messages (via Bulk Actions)
Additionally, we urgently need insights into messages sent using templates, including:
The number of template messages sent
The delivery success rate (delivered, failed, or undelivered)
The opt-out rate after receiving a template message
Having this data will help businesses optimize their WhatsApp communication strategies by understanding which messages perform best and identifying potential delivery issues.
If you believe this would be helpful, please vote for this idea! 🚀