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FB/ IG Messenger

Cursive Font
We have a customer card that every time we chat with her it picks up her IG name, and since she used a cursive font, it believes she does not exist and creates a new one. So we need to convert her name from cursive to ASCII and for it to format it correctly. Here's her first name as it appears (𝓒𝓸𝓾𝓻𝓽𝓷𝓮𝔂)
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Bug
Card issue
Auto-recharge should be applied exclusively to the card currently in use, rather than to any cards previously used
1
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Bug
FB and IG does not show accurate Metrics Statistics
Can we request to get the whole month data for the Social Planner's metrics? Last week we had 304 post reach and this week we're at 957 but the metrics only show 16%.
1
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Bug
Option to disable automatic email adding when contact types an email into chat, often its a wrong email
When a lead messages me on FB / IG and provides an email address, i don't want GHL to automatically append it to the contact. This is a huge problem because people send email addresses via chat all the time and the email may not be their email. You can see an example of the problem in this screenshot. A customer messages me on Instagram, saying that she contacted me at my email abc@myemailnothers.com . GHL automatically appends abc@myemailnothers.com to her contact, when that's MY email, not hers. Please give us an option to disable this automatic adding of incorrect emails.
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Bug
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