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Phone System

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Selecting Phone number
I would like to have the ability to select the phone number I’m texting from. We have the ability to choose when calling out, but not when sending out messages. Could be how we choose the channel for sending messages from, phone, instagram, email, facebook, etc…
66
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under review

Power Dialer - Redial option
Being able to "redial" or "double tap," leads when you call them, (call back to back right away) increases connection rate and is a very effective sales strategy. Currently there is no way to do this because if you pause the power dialer and attempt to manually call a lead for a second time it will stop the power dialer sequences. Please give us the ability to call a lead through the power dialer, then pause before it goes to the next lead and then manually call the lead again. This can be easily added to the dialog box that appears after each manual call. While we're at it, putting a "DND" button here would be helpful, for those times when we call someone and they ask to be removed from the list. Then we could quickly DND them and move on without breaking the workflow.
54
·

under review

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