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Ability to create groupchats on SMS
One feature that could greatly enhance our ability to communicate with clients and prospects is the ability to create group SMS chats. While multiple users can currently send SMS messages to a single contact, having the option to initiate a group chat would enable us to easily coordinate with multiple individuals and increase our chances of making meaningful touch points during the sales process. By integrating this functionality into our CRM software, we could streamline our messaging efforts and improve our overall efficiency.
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