Ignore internal emails in Conversations
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Stefan Asseg
I have 2-way email sync enabled and that's great but the internal emails we send clutter up the Conversations view and I end up manually deleting our internal contacts manually over and over because they get recreated for every email that they send me or that I send to them.
I would like to be able to configure a list of email domains and individual email addresses that should be ignored for Conversations so that my Conversations view only shows leads and customers but not internal communication.
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R
Ryan Hartigan
Pretty easy add, very powerful for experience
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Dan Morales
Yes, please allow disabling sync for specific contacts AND/OR block internal contacts from being added.
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Keith Besherse
My suggestion: separate your personal and business administration conversations into a different email account than the one you use for customer and prospect facing conversations.
But that may be a temporary work around.
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Ryan Hartigan
Keith Besherse This is baked into system with "Internal Notifications". Texts and emails send to contacts that are users should be able to be separated and seen differently
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Bobby Dewrell
Yes! I was thinking about this the other day.this is functionality that can be found in HubSpot and is awesome! You can tell it to ignore a domain (for internal emails) or even specific addresses (personal emails to family, doctors, lawyers, HR company, etc.)
This would really make a huge difference.