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SMS Campaign Limit Warning
No client knows what their SMS daily limits - or if hitting SEND one more time will RESTRICT their account. This is especially painful if the location is sending a campaign. RECOMMENDATION 1: Warn the user that the action is above their current tier. Recommend they reach out to the agency or schedule over longer period of time. 2: Quietly notify the Agency so they can PROACTIVELY help the user. Check out this scenario. *Keep in mind, this follows all best practices GHL provides in SMS v2 ramp up model for every. single. level. WHO 2 year client w/ 200 contacts Sms usage 10-60% daily limit WHAT Big yearly event coming up, so they create a campaign NO WARNING that hitting send will send them to temporary jail 24hr RESTRICTION & WARNING EMAIL FROM GHL GHL DND'd 100 accounts Agency needs to quickly react to client Agency needs to upgrade SMS Tier Agency needs un-DND the contacts that were blocked from this specific campaign (good luck) Agency needs to coordinate with Client to identify contacts and resend the failed 100 sms texts WHY No really... why?! The current ramp up model LITERALLY makes you hit a 24hr ban before you can use the next tier, potentially requires a ton of hand-holding from the agency, and has clients loose faith in this platform. This idea ALSO rocks. I'd hope for both, but prefer Kalel V's suggestion. https://ideas.gohighlevel.com/crm/p/lc-ramp-up-model-v2 Honorable mention: https://ideas.gohighlevel.com/lcphonesystem/p/sms-monthly-limits
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