Mobile App

It would be extremely helpful if the custom dashboards we build in the GHL web app could sync and display directly inside the LeadConnector mobile app. Right now, the mobile dashboard experience is very limited compared to the web version. It would also benefit agencies and sub-accounts greatly if the LeadConnector app allowed customization of the interface (dashboard widgets, tabs/modules, visibility, renaming, layout, etc.) so we can tailor the app to each client’s industry and needs. In today’s digital age, most users operate primarily through their phones, so optimizing the LeadConnector app experience will be a huge advantage for agencies, sub-accounts, and their clients.

We request the addition of the checkbox/option "Also Update Contact Timezone" (or similar) when booking an appointment in the Mobile App (Scheduling/Calendar), as it currently exists in the desktop version. The lack of this feature on mobile leads to inaccurate scheduling and requires an extra manual step to correct the contact's timezone, which impacts automation accuracy.

Currently when collecting payment through the mobile app, all products are processed as a one-time purchase regardless if it was set up as a subscription product. This means that the mobile app can't be used for selling subscription products OR the user has to remember to go into the web app and set up a subscription for the customer (using the card on file). We really need the same functionality in the mobile app as in the web app.

We would like to request several important improvements for the HighLevel Mobile App, based on real user experience and feedback. These changes would significantly enhance usability, clarity, and overall app quality for all agencies. Increase Side Menu Icon Size Currently, the icons in the side menu are very small, making them difficult to see and tap, especially for older users or those with accessibility needs. Request: Add an option in the App Settings to increase icon size, or provide larger default sizing. Allow Custom Logo Inside the App Agencies need stronger branding inside their mobile app, not just on the login screen. Request: Add a configurable section to upload a logo or small branding element inside the app UI. Fix for Multi-Account Login (Email with Multiple Accounts) When users have the same email associated with more than one account, the app currently shows an error instead of allowing them to choose which account to access. Request: Implement proper multi-account selection, just like the desktop version. Restore Ability to Reorder Menu Icons Previously, menu icons could be reordered. This is no longer possible, which limits the ability to control navigation logic. Request: Restore or add the ability to reorder icons/buttons in the mobile app menu. Why This Matters These improvements would dramatically upgrade the overall UX of the app, and most of them benefit all agencies, not just a specific use case. Better usability = better client experience = stronger adoption of HighLevel’s mobile environment. Thanks for considering these updates, and I hope the community will vote to support these improvements!

I would love to be able to see if a contact has opened an email I've sent them while using the mobile app like we do with the desktop app.

On the mobile app, there is a very small dot that represents the status of a calendar appointment. Previously, before the update, the entire appointment was that color which made it MUCH EASIER to see the status. It would be a huge improvement to view the calendar on mobile just as we do on the desktop version of highlevel.

Hey team we are finding frequent feedback that the calendar on app is leaving our service treatment based clients extremely unsatisfied and resulting in not utilising the app daily. Especially only having the list/day view available After years in the industry and owning a clinic myself it is preferred in the cosmetics, health, wellness and beauty space calendars have a “weekly” view. This is where we you can oversee have a Birds Eye view of the whole entire week, gaps in the days and essentially you can pick an existing appointment and drag across to another time slot. (like the desktop) Great example of this is the Google Calendar app in “3 day” and “week” view. I’ve attached my daily one as an example.

With the update of the application to version “3.106.4-patch.2”, it is no longer possible to access the contact screen through the opportunity card. In the previous version, within the opportunity card, there was a contact at the top, and by clicking on it, we were redirected to the contact screen. In this new version, we need to leave the opportunity screen and go to the contacts screen to access the contact, or go to the conversation screen and then click on the contact. I suggest creating a link in the opportunity card that redirects to the contact, since the contact option already exists there, but it is not currently clickable

You can delete conversations on Mobile app for notifications but the notifications still stays would like to clear or delete these as well to keep notifications clean.

Objects are an absolute game changer for businesess but it would be so good if it could be integrated in to the mobile app. Let's say I had a list of vehicles for my business and I needed to change the registration for one, I would be much more convenient if I could change it via the app. Love your work GHL legends 💪