Mobile App

Hi HighLevel team & community, I’m posting this because we hit a major workflow-breaking limitation in the GoHighLevel mobile app, and it’s impacting real field sales operations. ✅ What’s happening (reproducible issue) When a user (sales rep) creates a Task inside a Contact record from the Mobile App, the task is successfully created and visible: ✅ It appears under the Contact record → Tasks tab ✅ It is assigned properly (e.g., to user “XYZ”) ✅ It has status Open/Pending ✅ It’s created inside the correct Location However: ❌ The task does NOT appear in the global Tasks list / Tasks Dashboard on Desktop Even when filtering by: Location Assigned user Status = All So the task exists at the contact level, but is not indexed/synced into the global Tasks system used for daily management. Support response Customer Support informed us that: “Tasks created from mobile app will not show up in the dashboard as the mobile app doesn't have the feature to show up custom dashboard.” Why this is a BIG problem This is not just a small limitation — it breaks the product use case for field sales. For salespeople who are out in the street: They create tasks after a visit or call They need those tasks to appear in their daily task list They need to work from the Task list, not manually open each contact to check tasks one by one If mobile-created tasks never appear in the task dashboard/global list: ✅ tasks exist ❌ but reps can’t operationally use them In practice, this makes task management from mobile useless for outside sales teams. Expected behavior A Task created in the mobile app should behave exactly like a normal task: appear in the global Tasks list (desktop) appear in “My Tasks” views be filterable and trackable be visible for field reps as their daily work queue Business impact We’re implementing HighLevel for businesses with: outside sales reps store visits route-based sales teams B2B reps in the field Right now, reps can create tasks — but they can’t manage them, which creates: missed follow-ups broken accountability teams abandoning tasks entirely clients saying “this doesn’t work” Request to HighLevel (feature/bug fix) Please address this as a high priority product fix: ✅ Ensure tasks created in mobile are fully synced/indexed into the global Tasks system ✅ Make mobile-created tasks appear in desktop task dashboard/task list ✅ If needed, add a backend process to “convert” mobile contact-tasks into standard user tasks Workaround? If anyone has a solid workaround (automation/workflow/API hook) that correctly indexes mobile tasks into global tasks, please share. But realistically, this needs to be solved at platform level — tasks created on mobile must be first-class tasks. Thanks — hoping this gets escalated because it’s blocking real-world sales execution.

Associations have been incredibly useful since we often have leads where they are not the primary contact, and we need to know who is and the relation. We need to be able to see them on the mobile app as well.

Service V2 appointments cannot be edited, duplicated or deleted from the HighLevel mobile app. This is a critical limitation for clinics and service based businesses that work primarily from mobile. Rescheduling, quick fixes, cancellations and duplicates are daily tasks. Without mobile access to these actions, teams get frustrated and many users are forced to switch back to Meetings despite preferring Services V2. Request Please allow users to edit, duplicate and delete Service V2 appointments directly from the mobile app. This would massively improve real world adoption of Services V2.

I think it would be really useful to allow customer menu links to appear in the mobile app.

Hello GoHighLevel Team, We kindly request the implementation of a feature that enables access to forms and survey results directly from the mobile app. This enhancement would greatly benefit business owners, offering them an efficient way to monitor insights and results seamlessly while on the move.

With the update of the application to version “3.106.4-patch.2”, it is no longer possible to access the contact screen through the opportunity card. In the previous version, within the opportunity card, there was a contact at the top, and by clicking on it, we were redirected to the contact screen. In this new version, we need to leave the opportunity screen and go to the contacts screen to access the contact, or go to the conversation screen and then click on the contact. I suggest creating a link in the opportunity card that redirects to the contact, since the contact option already exists there, but it is not currently clickable

Objects are an absolute game changer for businesess but it would be so good if it could be integrated in to the mobile app. Let's say I had a list of vehicles for my business and I needed to change the registration for one, I would be much more convenient if I could change it via the app. Love your work GHL legends 💪

GHL has to be mobile first. Custom objects must be visible and editable from the mobile app to actually be useable. This should be high priority

The POS inside the mobile app is SUPER useful in theory - can easily accept Tap-To-Pay transactions and sell products. However, it is lacking several basic functions that hinder its use: #1 - Inventory Tracking. Selling a product through the POS does NOT track your inventory, even if Inventory Tracking is turned on for the product. It needs to not only track but only allow the number available be added to the POS cart to prevent over-sales. #2 - Adding multiple Variants of a single product to a cart. Crazy that you can't do this, but once you add a certain quantity of one variant you CANNOT add another variant. For example, if I wanted to buy one large t-shirt and one in medium, I would have to pay twice OR create them as completely separate products on the back-end. Would love to see this almost-great feature enhanced!

This feature allows users to send and receive SMS messages and make calls directly from the CRM while displaying their own phone number. Whether on mobile or desktop, users can maintain professional communication using their existing business or personal phone number without revealing an alternate or generic system number. Use Your Number – Send texts and make calls directly from the CRM while displaying your own phone number. Two-Way Texting – Send, receive, and track SMS/MMS with conversation history. Click-to-Call – Make calls with one click, log details, and record if needed. Mobile & Desktop Access – Sync across devices with notifications for messages and missed calls. Compliance & Security – TCPA/GDPR compliant with encrypted data and opt-in management. Automation & CRM Integration – Schedule texts, auto-follow-ups, and link communication to customer records.