Payments

Enable Product-Level Control for Coupon Code Eligibility Across Payment Links, Forms, and Order Forms
Currently, when a coupon code is applied via a 2-step order form, form, or payment link, the discount applies to the entire total—with no control over which products it affects. This creates challenges for SaaS resellers, agencies, and service providers who: Only want coupons to apply to specific products, plans or services Sell multi-item bundles but restrict discount eligibility to just one or two items Need to ensure certain core fees (e.g., onboarding) are never discounted We propose two core enhancements: ✅ 1. Product-Level Settings: Inside each product setup screen, add checkboxes: [✔] Allow coupon codes to be applied to this product [✔] Allow manual discounts to be applied to this product This gives full control over which products can receive promotions across the platform. ✅ 2. Checkout-Level Behavior Controls: In the configuration for payment links, 2-step order forms, and forms: Let users select which included products will accept applied coupon codes Allow overrides (e.g., restrict coupons on renewal-based line items) Why This Matters: Without this granularity, users are forced to either: Limit what they sell per checkout session Manually handle refunds or edits Avoid coupon codes entirely for fear of over-discounting By enabling selective coupon eligibility, GHL would: Open up more advanced promotional use cases Reduce refund disputes and billing errors Create better support for tiered SaaS offers, bundled services, and launch campaigns
0
Load More