Chat Widget Accessibility
complete
C
Clark Communications
The current chat widget is not accessible.. only requires a couple tweaks:
- Add alt text to avatar image ie. alt="Avatar Image"
- Add name to the button tag ie. aria-label="Chat"
See accessibility issue here:
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S
Sales & Marketing
complete
E
Emily Bradshaw
The chat widget's SEO Accessability needs to be enhanced. Here is the message I recieved from Page Speed Insights:
Buttons do not have an accessible name
When a button doesn't have an accessible name, screen readers announce it as "button", making it unusable for users who rely on screen readers. Learn how to make buttons more accessible.
Failing Elements
div#lc_text-widget > div.lc_text-widget--prompt > div.lc_text-widget_prompt--msg-bubble > button.lc_text-widget_prompt--prompt-close
<button class="lc_text-widget_prompt--prompt-close">
N
Natalie Hirsch
Accessibility is a legal requirement under the ADA for public websites. This needs to be addressed.
C
Clark Communications
Upvote this idea to get this quick WIN for all of us!
👏👏👏
C
Clark Communications
This will affect any website using the Chat Widget, so it would improve every site's accessibility / quality score which will help with overall PageSpeed score and therefore lead to more traffic for everyone