WhatsApp Forms
complete
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G J
As an addon to the upcoming WhatsApp integration - can we have the ability to receive form responses as WhatsApp messages from customers and build automated follow-up sequences based on field values.
These do a good job in converting the form submission into a WA message for further conversation.
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Umar Ranginwala
updated the status to
complete
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Umar Ranginwala
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G J
Umar Ranginwala: Thank you!
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Ibrahim Bushara
This feature would be a game changer for healthcare businesses.
As the Co-Founder of Fantasy Hub (, we work with many medical clinics across Saudi Arabia where WhatsApp is the primary communication channel.
Being able to launch WhatsApp Flows/Forms directly inside LeadConnector would allow clinics to collect structured patient information without sending customers to an external landing page or form.
Some real-world healthcare use cases include:
* Appointment booking
* Selecting a doctor
* Choosing a branch
* Selecting a treatment or service
* Collecting patient information before the conversation starts
* Automatically routing the conversation to the correct team based on the selected service or doctor
* Triggering workflows and AI conversations based on the submitted form values
This would significantly reduce manual work, improve response times, and create a much smoother customer experience.
We'd be happy to participate in beta testing and provide real-world feedback from healthcare businesses.
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Umar Ranginwala
Ibrahim Bushara can you please set up a calling using the below link https://speakwith.us/umarranginwala
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Umar Ranginwala
Ibrahim Bushara can we get on a call to discuss this
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Orlando Robles
nice
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Our clients constantly ask about this. Having form responses trigger WhatsApp sequences would eliminate so much manual work on our end.
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Akash Ganatra
Its marked as In progress on August 1, 2025 now its Feb 2026. Why its taking so long ?
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Umar Ranginwala
updated the status to
in progress
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Anthony Hunt
Umar Ranginwala Amazing , waiting for this!
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Diego Ferreira Orue
Umar Ranginwala are there any updates to this functionality? The competitors already have it on their Platforms, this is widely used throughout Latin America
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Umar Ranginwala
Hello Diego, thank you for the follow-up. This functionality will be delivered through WhatsApp Flows: you can create forms, send them natively via WhatsApp and receive the answers within the same conversation. We are targeting the end of July for the initial release. I will post an update here closer to the date. Thank you for your patience.
Umar
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Akash Ganatra
Umar Ranginwala Is it still on track?
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Akash Ganatra
Umar Ranginwala It was suppsoed to be ready by end of july. Now its end of sept. Can you guys share the update ?
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Umar Ranginwala
updated the status to
planned
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Umar Ranginwala
This will be supported thorough WhatsApp flows, wherein GHL users can create forms and send it natively via WhatsApp and receive the response inside WhatsApp itself
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Anthony Hunt
Umar Ranginwala when this going to be ready?
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Elite PMU
Umar Ranginwala when can this be expected?
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Flávio Rafael Montenegro
Umar Ranginwala Quando estará pronto?
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Umar Ranginwala
Flávio Rafael Montenegro can we get on a call to discuss this
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Igshaan Soules
Please please please team. When can we get this issues into progress and delivery. I have a few corporate clients who really need this capability else they will seek other vendors. These are clients i have good relationships with.
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